Posted on Sep 26, 2025
Guest User
The hotel location is good. Quite quick and convenient for checking in the hotel. However, the room was outdated with old carpet. The air condition was very old and so loud.
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Price per night from:CAD 129
Posted on Jul 13, 2025|Deluxe Queen Room
M*****For a 4 stars hotel, it was a bit of a disappointment. Marriot hotels are definitely better outside the UK.
When we arrived, we had been travelling for over 5 hours, so we were tired and just wanted to collapse in the room. Instead, we were given an extended explanation at Reception on how a hotel 'works' and that we'd get complimentary wi-fi. Don't ALL hotels have free wi-fi these days??? Also, they wanted to charge us for parking without checking first whether we had a car (which we didn't).
When we got to the room, we found it a bit dated. There had been an attempt to update by adding a USB extension on the bedside table - however, this extension had two very bright lights, which I had to cover with a towel to be able to get some sleep. The pillows were way too soft, and they'd also tried to make the mattress softer by placing a duvet (instead of a mattresses topper) under the bed sheet - this ended up making the mattress feel quite lumpy. There was a mini fridge in the room, but it was empty (you had to go downstairs to get snacks). Also, the coffee and tea tray was hidden and very basic. For a 4 stars hotel, the complimentary stuff was basic and when I went to ask about getting slippers or a bath robe, I was told that's only available to premium rooms. However, I have to say that even though the room didn't meet expectations, it was very clean.
In terms of the restaurant, the breakfast was delicious. However, the food was placed in cast iron pots under heat lamps, and covered with lids. The lids got very hot under the lamps, so getting your food was a bit of an endurance challenge. As mentioned above, the room was very clean, but I can't say the same about the restaurant. We were sat by the window and there were some cobwebs and dead flies - since we were in the country, a few flies are to be expected, but when the fly cemetary looks the same two days in a row, that suggests nobody dusted there. Not great having your meal while waiting for a spider to climb up the web and join you.
The gym was good and had free towels and very helpful staff. We didn't use the swimming pool, but it looked nice.
Overall, some good things, but still a bit of a disappointment and never would've guessed that was a 4 star hotel. Not good value for money.
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Price per night from:CAD 97
Posted on Oct 24, 2025|Standard Double Room with Sofa Bed
Anonymous UserThere were welcome drinks during check in. Kids could also redeem a snack and drink. Service was good, and will stay here in future
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Price per night from:CAD 65
Posted on May 27, 2019
KhooI wouldn’t think anything would go wrong as with one-night stays at a lot of the hotels I’ve stayed at. I love the unique the hotel exudes, very much accentuated with the internal steps, turns and multiple corridors. It can be rather challenging if you have heavy luggage, especially when it’s more than a piece. Thumbs up for Jamie (the receptionist on shift) as he has been of great help. I’d give the full English breakfast a miss if I’d stay for more than a day as it’s virtually drenched in oil. There’s a pressure pump in the bathroom which sounds every 20 minutes and that made it difficult to sleep as I’m a light sleeper. The room which I have been assigned heats up when the sun hits the west facade of the hotel and it’s very uncomfortable if one doesn’t leave the room. All in all a pleasant stay and I hope my feedback will provide some impetus for improvement.
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Price per night from:CAD 106
Posted on Nov 22, 2025
Rina xx
Nice place to stay over! Good food and services even we ordered 11 pm, got everything great as expected.
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Price per night from:CAD 90
Posted on Mar 23, 2026
Guest User
Great room with 2 roll top baths, big comfy bed, big shower en-suite, this was an upgraded room from the one that I had booked so it was a very nice surprise! Evening meal in the lounge was very good. The breakfast was superb, good quality ingredients and presented really well, the service was attentive and quick! The Spa was clean with good facilities, there were works being done on the outside pool during our stay so this will be a great addition when it is finished. The staff at the front desk were fantastic, Sarah showed us to our room!
I love the little touches!, the refreshment bag given to us for our homeward journey when we checked out as well as all the other touches makes for a very pleasant stay. I wish I could have of stayed longer. I would love to come back.
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Price per night from:CAD 327
Posted on Aug 8, 2023
Guest User
Lovely hotel, polite and friendly staff, ample parking, excellent location in the heart of town. Only negative is the stains on the bathroom walls that could easily be removed with a little more attention to detail and the cold tap hardly let out any water. Unfortunately there wasn't any real ale available whilst we were there thus stopping us from enjoying that facility.
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Price per night from:CAD 152
Posted on May 17, 2026
Miguel CarepaVery beautiful place. Nice location to visit Old Sarum, Stonehenge or even only Salisbury. Staff are friendly. Beautiful views through the window. Bed is really comfy.
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Price per night from:CAD 140
Posted on Apr 12, 2024
PHYO PHYO WAI YANG YING
We drove all the way from London to WHATLEY MANOR, the location is really rural bit quiet. IT IS A VERY BEAUTIFUL MANOR SINCE 1929. We booked a suite room and upgraded to extra single bed for my son and cost 150£, which is considered very expensive. We booked for 2 nights and it cost us 1500£, [ breakfast included ] in my opinion is very pricey for this location. I think their selling points are spa, sauna, thermal room , hydro pool but for Asian , it is too common for us.The beds are very comfortable, room is very spacious and cozy, provide good quality amenities. They have really beautiful garden good for walking and reading books. Beside price, everything is good.
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Price per night from:CAD 679
Posted on Jan 23, 2025
Guest User
This hotel has got high standards on cleanliness and service consistently. On a bitterly cold weekend the room was warm throughout. In fact very comfortable bed and no need for extra blanket. 2 small issues. The pillows were a bit lumpy but fine and the restarant did not serve evening meals to our liking but overall outstanding !!! Cannot wait to return.
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Price per night from:CAD 119