We like the strategic location. Also, the friendly staffs render their services to the guests. Especially, a surprise cake given to us for our anniversary.
We returned to stay as we liked the spread of menu both international and local food availability. The foods were regularly ready to replenish by the staffs.
Staff friendly, the room clean, the service good, it is worth staying here. They also has variety of food, dessert you can choose for breakfast. Thank you for having us mercure hotel.
Overall everything is good.Clean.Fast service.Friendly staff and good welcoming from them especially from Miss Nada from the front counter.Breakfast is really good with variety of Indonesian foods.Thank you Santika Bukit Tinggi
My checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.
The service and facilities are good, but maybe the cleanliness can be improved because when I stayed yesterday the pillowcases looked dirty but everything was great including the view above the swimming pool😊
Location good, bed comfortable. The room is pretty much run down, mold and moisture on the wall in the room, and in the bathroom. AC very loud. The furniture and seats are stained and filthy.
Rooms are not soundproof so you hear everything from the corridor including the hotel music running almost 24 hours.
It's really cool, the food is delicious, the rooms are tidy, the staff is really top, I give a rating of 5 for the staff,
I just wish the motor park was given a roof so that it would not be hot anymore.
Very Good
6 reviews
8.6/10
Price from
MYR 55
per night
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9.2/10
Great
SSunsetyirWe like the strategic location. Also, the friendly staffs render their services to the guests. Especially, a surprise cake given to us for our anniversary.
We returned to stay as we liked the spread of menu both international and local food availability. The foods were regularly ready to replenish by the staffs.
GGuest UserMy checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.
GGuest UserVery strategic place as it is super near to Jam Gadang, only couple of minutes walking distance. The staffs are nice and friendly and super helpful. Theres only 1 small lift, and it is taking forever on the lift waiting as the limit is only 5 person to be in the lift. May need to improve on the pest control as theres an incident when my nephew had a cockroach resting on his shirt (out of nowhere) while he was walking. May also need to consider the room’s air freshener (they are using coffee smell type?)
GGuest UserLocation good, bed comfortable. The room is pretty much run down, mold and moisture on the wall in the room, and in the bathroom. AC very loud. The furniture and seats are stained and filthy.
Rooms are not soundproof so you hear everything from the corridor including the hotel music running almost 24 hours.
RRohaizatul HusnaStaff friendly, the room clean, the service good, it is worth staying here. They also has variety of food, dessert you can choose for breakfast. Thank you for having us mercure hotel.
AAnonymous UserThe service and facilities are good, but maybe the cleanliness can be improved because when I stayed yesterday the pillowcases looked dirty but everything was great including the view above the swimming pool😊
GGuest UserWe stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.
ZZetty AmniOverall everything is good.Clean.Fast service.Friendly staff and good welcoming from them especially from Miss Nada from the front counter.Breakfast is really good with variety of Indonesian foods.Thank you Santika Bukit Tinggi
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