Hotels With Gym in Santarem District, Portugal

It was a small room, with no space for a decent chair. There were no cups or glasses whatsoever, not even in the toilet. We were the only two taking breakfast there. The food was acceptable.

Aware and available staff  Very quiet place great to relax   The food is good in the pool area as well as in the restaurant and breakfast.  Part of the pool very pleasant and excellent to enjoy The indoor pool wasn't very hot, but perhaps because it was summer, I don't know.

The hotel is impressive when you arrive, amidst the greenery, parking lot, and lobby with columns and beautiful flooring. Then you get to the check-in desk and notice that one of the staff chairs is completely ruined. Go up to the bar and restaurant area and notice that the beautiful lobby flooring has disappeared, completely covered in carpeting. Some of it is no longer snug, but creases make it a tripping hazard. You take the elevator to your room, and the hallways ”greet” you with a ”splendid musty smell”—carpeting everywhere, walls with almost plastic/fabric wallpaper, and the rest of it wood. The smell is very strong. You enter the room, and it's half the size of the one you booked. You step out onto the balcony and notice that it hasn't been cleaned in a long time. I ask the front desk about the room and the state of cleaning, and they tell me they don't have rooms like the one I booked, but they offer me the option of changing rooms. I see the second one as very large but with an even more persistent ”stale” smell than the first. I see the third one as smaller than the first but with a less persistent smell. I'm keeping this one. The bed is very comfortable, but the balcony is as dirty as the first one, both on the floor and the bathroom window, the ceiling, and the walls. The bathroom window is impossible to open, the bathroom door has a broken handle, the shower splashes everywhere, the bidet faucet needs fixing, and the bathtub is ”black” (see photo). The cleaning of all the rooms is very basic. The building was built in two phases, the first in 1967. Perhaps it needs a major renovation or at least maintenance and cleaning. The breakfast is average but with little variety for a 4-star hotel. I'm adding a few photos to give you an idea. This hotel has a ”4-star” name, but...

Hotel agradável, com ótimo atendimento... instalações impecáveis e quarto muito espaçoso. De salientar o cuidado em colocar recipientes para os clientes fazerem reciclagem, bravo por isso!. Um ponto negativo foi não ter fruta laminada ao pequeno almoço, tinha apenas fruta inteira. Apesar disso, recomendo!. Obrigada.

Response during check-in , fast and efficient despite not having informed which Wi-Fi password. Simple but satisfactory room for this purpose, despite the air conditioner has no command to allow temperature control and /ou other functions (in times running is unacceptable). The breakfast was the best of the stay .... very good. I left the room card on the balcony and I went out. I don't want to return ......

Very good hotel very good personal reception smile breakfast perfect room and perfect sdb and hygiene at top well located in peace

A very charming hotel, the officials of an extreme sympathy, very lovely, worried and attentive. The cleaning was impeccable from the rooms, to the garden and the pool and jacuzzi area. The charm and glamour decoration of the grandmothers is also a pleasant atmosphere.The breakfast and restaurant are very tasty.We love the weekend.Ideal for any kind of romantic or family stay.

We are happy to have chosen this hotel to stay for 3 nights.  1. Fairly new and trendy design and facilities. Large size rooms that are clean and well equipped.  2. Excellent location to Fatima sanctuary.  3. Staff are courteous and helpful. Special mention to Ms Komal who welcomed and checked us in. She made a good impression and represented Mercure very well.  The hotel must keep good staff like her and trained all to that standard.  4. Very good breakfast selection and warm dishes like eggs cooked to your order.  Highly recommended!

Instalaciones nuevas, amabilidad y buena atención de la recepcionista (Mónica). Limpio y confortable. Magnífico desayuno. Repetiría sin duda

Hotel with excellent service, very pleasant good breakfast with good variety , despite insufficient in fruit and milk . As for the room, leave a little to wish for a hotel ⭐⭐⭐⭐, however, very comfortable and everything clean