Hot Springs Hotels in Hebei, China

On the day of check-in, a customer service representative added me on WeChat to register my license plate number promptly. They also provided complimentary welcome fruit. From the moment I stepped into the lobby, every staff member greeted me with a genuine smile, proactively asking about my needs and patiently guiding me. Whether it was requesting an extra blanket late at night or asking for recommendations for local food, they were always incredibly patient. The hot springs, however, were truly the highlight of this trip. The water was crystal clear and perfectly warm. Soaking in it, all the fatigue from traveling instantly melted away as the steam rose, leaving me completely relaxed, both in body and mind. The attention to detail was excellent too; the changing rooms were clean and dry, and there were plenty of soft towels. Such thoughtful and meticulous service, combined with these incredibly therapeutic hot springs, truly makes this place worth a visit.

I spent so long choosing a hotel at thaiwoo and I'm so glad that I decided on AB hotel! First, the service provided by Ms Wang was excellent, she was so patient and helpful, and communication by wechat was always prompt. Second, the hotel apartment looks modern and clean. I do not notice any smell even for a pet friendly hotel. Compared to nanshanli next door, I think that this offers a better value for money as you get a larger room (with kitchen and living room). However, the downside is that during winter we had to walk outdoors to get to the ski rental hall which is in the nanshanli building itself. Nonetheless my family looks forward to staying again in future!

First, let's clarify that the hotel's core strengths are highly competitive, especially for families. The rooms are clean and tidy, and the配套 B1 level children's water park, hot spring pools, and outdoor deer park offer a unique experience. Plus, its proximity to Hetou Old Street Scenic Area and the free shuttle service significantly enhance convenience. Such a comprehensive setup is rare among similar hotels. However, two detailed issues during check-in and dining affected the experience, as follows: 1. **Confused Check-in Guidance:** Upon arrival on a Saturday, it coincided with a peak period for group tours. There were 3-4 queues in the lobby with no dedicated staff to guide guests. I chose a queue with only one person, but when it was my turn, the front desk staff temporarily left due to a group tour. Upon returning, I was informed that this lane was for groups only and was asked to switch to the left queue. After the person in front of me in the left queue finished, I was again asked to move to the leftmost lane. During these two queue changes, I did not see a duty manager coordinating. Other individual guests also complained about the queuing issues, and only then was water offered. 2. **Breakfast Restaurant Door Management Oversight:** The breakfast restaurant has a door that allows direct access to the deer park with a room card. Although it was covered by a curtain during meal times, hotel guests frequently pulled it open to go outside for a smoke or visit the deer park, causing cold air to blow directly onto guests dining near the entrance. I observed two groups of guests complaining about this, and the waitstaff merely closed the door and repositioned the retractable barrier, without implementing more effective shielding measures. Overall, these two minor issues lowered the overall stay experience. I recommend that the hotel promptly adds more guiding staff during peak check-in times and installs fixed barriers, such as screens or movable tables, for the breakfast restaurant's direct access door to further enhance service quality. Finally, I'd like to share my perspective: A good hotel is never solely about perfect facilities and unique features; it's also about embedding the user experience into every service detail. After all, even the most impressive hardware won't win hearts without attention to guests' feelings.

Let me talk about the advantages first: 1: The front desk service of the hotel is very good! What is missing is what is missing, and a phone call is sent soon! 2: The hotel was newly built in 2023. Overall, the internal environment is beautiful and clean, and there is no smell! 3: There are few people and good water quality 4: The transportation here is convenient. The hotel has meals and can drive out to the city to find local food. The following is not enough: 1: The hotel is located near the train station, no matter whether it is day or night, there are non-stop trains passing by! 🙉🙉🙉🙉 Especially at night, this is not very good for those who have requirements for the sleeping environment! Too frequent! 2: We booked a comfortable twin room, the overall room is not very big, it can be said to be a bit cramped. In addition, the mattress here is very soft (different from person to person) and we are not sleeping very well. Good sleep quality can be ignored. . . . . Key special projects: Mid-levels Hot Springs are great! Breathing fresh air outside at night, while enjoying the moonlight! Very pleasant ～ What troubles and fatigue are all gone at this moment.

The room location faced the ski slopes, offering a beautiful view. The breakfast had a wide variety of options and tasted great. The outdoor hot spring gave us southerners a unique 'ice and fire' experience (it wasn't actually that cold). It was my child's first time watching the iron flower performance, and they were very excited. This is a very family-friendly hotel; they basically provide all the daily necessities for children. Parents who want to ski don't have to worry about childcare, as the Duole Camp on floor G of building D offers full-day childcare services for kids. It's a bit far from the Thaiwoo town center; adults can walk without issues, but it might be tiring for children. There's a shuttle bus every twenty minutes. Overall: I'd choose this place again next time and recommend it to friends.

The hotel is behind the metro station. The room was ok. The breakfast was also ok, not too many international options tho. The cleaning ladies forgot to leave us water and take out our trash for some days (we had to ask extra in the reception that they should please clean the room). They also forgot our welcome fruit 😕

An incredibly satisfying stay that exceeded all expectations! This time, on a ski trip to Chongli, I booked a room at the Housnow Homestay based on a friend's recommendation. The actual experience, however, completely surpassed that of a typical hotel. 1️⃣ **Exceptional Service**: After booking, the owner immediately created a group chat, adding relevant staff for check-in arrangements, housekeeping, ski equipment rental, and more. The owner's service was personalized and customized throughout; they went above and beyond to fulfill our requests. I was particularly embarrassed when I accidentally left something on the table at the entrance, but the staff immediately sent it via SF Express – truly outstanding service. 2️⃣ **Excellent Facilities**: The room was incredibly spacious. We stayed in a two-bedroom, one-living-room unit, and each bedroom had its own en-suite bathroom. There was also a Xiaomi humidifier (absolutely essential in Chongli). Since the homestay shares a lobby with Xuelu Residence, we were immediately impressed by the warm, solid-wood Christmas ambiance upon entering. The homestay's rooms also featured warm tones and solid-wood furnishings, which I absolutely loved. It's worth noting that the bedding was incredibly comfortable, and all the bathroom fixtures were ROCA, which was fantastic. 3️⃣ **Convenient Location**: The homestay's location is excellent. From the lobby, it's just about a hundred meters walk to the Thaiwoo Ski Resort lobby, where you can get your ski passes and start skiing. Within a hundred meters, you'll also find the Thaiwoo Lifestyle Zone with a Lawson convenience store and dining options. There's a parking lot right downstairs from the homestay, and the elevator goes directly there, so you don't have to go outside – super convenient! In summary, it truly exceeded all expectations. The owner is a person of great character with meticulous and thoughtful service. Many thanks! I'll definitely choose your place every time I come to Chongli, haha. I'm going to recommend you to everyone I meet!!! Wishing the owner a booming business~~

The hotel environment is very good, with ample parking spaces. The front desk lady Sally is professional and enthusiastic. The hotel's buffet breakfast is rich in variety and of good quality. The hotel is very close to the Tangquan Palace outdoor hot spring, a five-minute walk. It is very convenient. It is a perfect accommodation for a hot spring trip. Excellent choice, highly recommended👍👍

It was another pleasant weekend. It was very comfortable to sit on the small terrace, bask in the sun, drink tea and read books. The private hot springs and public venues have their own merits. There are also many choices of restaurants, and many parent-child activities have been added. The most important thing is that the service here is constantly improving. I am especially grateful to a manager named Li Dan for giving us high-quality service. From the guidance of the itinerary to the handling of details, we feel like home. The children are very happy. I am already looking forward to coming to Ruige again next time.

The hotel rooms are large, clean, the waiters have good service attitude, the breakfast is rich in variety, the hot springs are very unique, mainly distributed outdoors, and it is estimated that there are 60 or 70 hot spring pools. The hot spring water is clean, and ginger and jujube tea, bitter jujube tea and snacks are provided free of charge. It is a good place to soak in hot springs! There is a newly built antique town next to the hotel. The night view at night is not bad. You can take a walk and see it!