The front desk of the hotel made a mistake in the bill and sent an email urging me to pay. After I replied to the email and asked her to check it twice, I still insisted on letting me pay, which made me very angry! Because European communication can use email, it is very troublesome to write emails and call to deal with these things during travel. Fortunately, Trip.com intervened to re-verify the cancellation of the bill.
The course experience is OK, the brunch is great.
It was an incredible hotel!
The hotel is clean, friendly staff. The food was very tasty and there was a lot of it. This hotel resembles a ship and you walk on the deck!
Thank you for our wonderful vacation!
Great hotel, very good facilities, can't get enough of it. About ten minutes from the beach, there is a large supermarket at the door. There are some minor drawbacks, we slept above the restaurant and it was a bit noisy during breakfast in the morning. In addition, I was only given one bottle of water during my two-day stay. If I wanted to ask for an extra bottle, I was not given one. As for breakfast, Chinese people are not used to it, so it is recommended not to spend this money. I will probably stay here again next time I come.
This hotel is the most relaxed hotel I have stayed in for years, and as a traveler around the world, I strongly recommend this hotel, the designer and owner of the hotel are the same person, their aesthetic height represents the aesthetic skyline of this world.
The hotel weirdly gave us an “upgrade” to the apartment which is not that nice, modern and clean (there were bugs in the bath tub and hair in the drawers) as you can see in the first 2 pics but of a higher price. When we asked to change back to the room we booked, we staff wouldn’t just help us changed the room and had acted very weird as if we are not entitled to the room… This one particular staff (senior manager I believe) gave us “one final chance” as she said, and made us go up and down to check the room to make sure we “will not regret it” which makes no sense to us at all.
This Spanish trip This hotel is definitely a highlight. It has brought me a lot of surprises. The front desk service is warm and thoughtful. The rooms are clean and comfortable. The soundproofing effect is very good. The view of the sea view room is also very good. The most praiseworthy is the hotel's buffet. We have a buffet at the hotel in the morning and evening. A wide variety is different every day. The key is still delicious. The quality is very good.
Although it was a little far from the city, it was really clean and I had a great experience. The sunset seen from the top floor of the hotel was so beautiful that it was a memory that will last a lifetime!
There is a sauna, so we recommend bringing your swimsuit.
Amazing
106 reviews
9.5/10
Price from
VND 9,514,488
per night
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8.0/10
Very Good
We had a great time at Resort & Spa. Many fresh choices at breakfast buffet, friendly waitress and easy communication. Several pools as options especially for kids and toddlers. Within 5 min walking several supermarkets, incl. ALDI. Good starting point for bicycling tours, nearby also several car rentals for private day trips. Peaceful neighbourhood for real relaxing vacation.
I really like the room leading directly to a small garden. The weather is very good and the hotel public area is also very beautiful. It seems that there is a door at the end of the large garden that leads directly to the beach. There is a road along the sea for a leisurely walk.
The location , hotel , spa and hotel are all excellent. The hotel is possibly a four star and the villas are 5* the only gripe was the check in. Wow that was a painful experience. Arrive an hour early to ensure you don’t waste time stood waiting for very slow and incompetent staff. The shop at the hotel is expensive , see photos for October 2024 prices.
It was an awesome stay. Food is really good and the location is very convenient. Close to the city center and for the party people close to the Ballerman.
Beautiful family resort. Service are top. My kids love the mini disco and other kids activities! Lots of food choices for the half board. Unfortunately drinks are nit included. Room are spacious and beds are comfortable. I would go here again with my family.
I love this hotel. Highly professional and friendly service, calm and peaceful with lovely views. Fantastic spa facilities and wonderful wines and cuisine. Highly recommended whether traveling with a group or solo. I will continue to return here
The hotel is lovely, good location, great service and food was great. 5mins walk to the beach, we enjoyed our stay with the hotel, and would recommend to whom wants to stay in alcudia .
The service is very good, worthy of being a five-star hotel. The swimming pool and sauna are free, and the rooftop view is particularly good. There are two Michelin restaurants downstairs, and the service is also very good.
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