Hot Springs Hotels in Hyogo Prefecture, Japan

Excellent value for money and a fantastic experience! The hotel is located in Chinatown, surrounded by tons of great food options, and transportation is quite convenient. The indoor hot spring, sauna, and bath facilities are absolutely wonderful! If you love soaking in hot springs and enjoying a sauna, you definitely shouldn't miss this. Soaking multiple times a day is pure bliss! The staff's service attitude is great, and the hygiene and environment are also very good. Although the room size isn't large, it's really clean and tidy. The clothes and slippers provided were perfect to change into before heading straight to the bath! Some of Kobe's attractions are also within walking distance. I highly recommend this place to all my friends!

500m from kobe tower. We select this hotel because there is japanese style room with public Onsen available. Big room for 4-6 members can be fit. I recommend the hotel team to clean the air con as so many dust but there is Air humidifier machine set up inside the room too. Thank you and we love it.☺️

 During my trip to Kinosaki Onsen, I chose to stay at the Kiraku Hotel. The overall experience was very good and I gave it a 4-star rating. The following is my experience of staying here for your reference. Rooms and Facilities The hotel has an elegant environment and is full of the atmosphere of a Japanese hot spring hotel. The rooms are clean and tidy, and the hot spring facilities are very comfortable, allowing people to completely relax. However, when I checked in, I found a small stain on the bed sheet, which slightly affected my first impression. Fortunately, after contacting the service staff, they quickly changed the bed sheet and handled it professionally, which made me feel at ease. Dining Experience Dinner and breakfast were the highlights of this stay! The kaiseki cuisine for dinner was exquisite and delicious. Each dish showed the freshness and care of local ingredients, especially the seafood dishes, which were memorable. The breakfast was also rich, offering a variety of Japanese and Western options, with high quality, which made people feel good early in the morning. Overall, the dining experience was excellent and was definitely a big plus for the hotel. Service Quality In terms of service, the staff was friendly, but the overall service could only be said to be average. The check-in and check-out process was smooth, but when I occasionally needed to actively seek assistance, the service staff responded a little slowly, and felt a little lacking in initiative. For this price, I originally expected more detailed service, but overall it was still acceptable. Summary Kinosaki Onsen Kiraku Hotel is a recommended hotel, especially for travelers who like hot springs and food. Although the service has room for improvement, the high-quality dining and comfortable environment made this stay still satisfactory. If the service details can be improved in the future, I believe it will be more perfect! #城崎温泉 #喜乐旅店 #温泉旅店 #日本旅行

The hotel is very clean and well-maintained. It's just a short walk to Daimaru and the airport bus stop, right across from Sannomiya Station. The hot springs are also great, though during my stay, some Koreans were showering very rudely, splashing water everywhere, even onto people in the pools. Very uncivilized. Facilities: Complete Cleanliness: Excellent, even the remote control was bagged, very satisfied. Environment: Quiet Service: Late check-out was very useful.

It was my first time to experience a hot spring hotel. Overall it was very comfortable. Although it is not a new modern hotel, it was a good feeling to experience Japanese culture. There were more Japanese people staying this time. Although we were tourists, the staff entertained us very warmly. Dinner and breakfast were very rich. Although the road is a bit far from the city center, it is still worthwhile to experience this hotel. The room is very large and the scenery is great. It's so spectacular. There are small bugs in the natural environment. It is recommended not to open the windows. Everything else is impeccable. The hotel's care products are also very complete and facial masks are provided. Overall, it is highly recommended.

Overall, the experience was pleasant, with the only minor drawback being the price, which was a bit steep. While I had hoped for a more traditional Japanese garden and architecture, the hotel itself leans towards a modern Japanese aesthetic. Visiting in summer, gazing at the lush green mountains through the window truly feels like a picturesque framed view, and the hot springs were wonderfully rejuvenating. However, I suspect autumn would be the most opportune time to visit, to witness the mountains ablaze with crimson foliage (assuming the trees aren't evergreen). A misunderstanding arose at check-out due to unclear communication regarding payment policies between the booking platform, the hotel, and myself. The hotel insisted they had not received the online payment and demanded offline payment for a range of services, including breakfast, dinner, taxes, accommodation, and private onsen. As a customer, I initially thought I was being double-charged, as I had already made a payment online. The total cost for the two-day stay was approximately 221,110 JPY, which converts to roughly 11,000 HKD or CNY. Upon immediately contacting Trip.com's customer service, they confirmed that our online payment covered both accommodation and meals, and advised that the hotel's demand for offline payment for these items was contentious and unnecessary. It was only later clarified that the payment made on Trip.com was merely a hold to secure the room and would be fully refunded upon check-out.

We had a very spacious corner twin room for 2 of us! So generous! Also the onsen was very clean and we loved it! Parking was full when we arrived but they directed us to a nearby parking lot with fixed parking rate. Love this place!

One of the best experiences in my life. The view from the windows is incredible. Kaiseki dinner was awesome (requires booking in advance, though). Modern yet real onsen. The staff is extremely polite and helpful. The only problem: bad private bath condition. But nothing critical.

Hotel facilities are not very new, but they are all clean and tidy. The dinner was very rich and delicious, with welcome drink and snow bars, very happy! The large bath is small, but overall very satisfied.

I'm fairly certain this hotel used to be the Daiwa Royal Hotel. I've stayed here many times before, even under its previous name, but this was my first visit since the rebranding. Considering the high price, the amenities provided were quite basic. On a positive note, the complimentary drinks and snacks were a nice touch. The most significant disappointment was the 50-minute wait for breakfast. Had this not been an issue, my stay would have been far more satisfactory. During peak times, such as the busy summer holiday season, I strongly suggest they consider expanding the breakfast area or increasing its capacity. Despite the wait, the breakfast itself was absolutely fantastic. Unfortunately, this lengthy delay significantly impacted our sightseeing plans for the day.