Hot Springs Hotels in Kanagawa Prefecture, Japan

I spent a wonderful night here during New Year's Eve. The waiter barely understands people and foreign languages, but he is friendly and good at communication. I booked a public bathroom first, but then I changed it to a private bath when there was room. My satisfaction improved a lot! The hotel is very close to Hakoyō-Yumoto Station, and the taxi cost was less than 1,000 yen. Later, we couldn't get a taxi and it was very comfortable for us to walk to the station for 15 minutes with our children🏳️🌈

[Fufu Hakone: A Luxurious Mountain Escape] Fufu Hakone is located in the quiet Gora region and seamlessly blends modern comforts with traditional Japanese ryokan hospitality. The property stands out for its unique dual hot spring experiences, providing private balcony baths with clear mineral water in every suite alongside communal pools filled with therapeutic, milky-white sulfur volcanic water. We had a wonderful one-night stay at Fufu Hakone on 28 May 2026, which included a Kaiseki dinner and breakfast. [Getting There] Our journey began with a midnight flight from Singapore, reaching Tokyo at 9:00 AM. From there, we caught the Narita Express and changed to the Tokaido Shinkansen to travel to Odawara, before making our way up to Gora. We arrived at Gora Station close to 3:00 PM to find it drizzling. Unfortunately, local taxis were completely unavailable and we could not find any vehicles on the GO app. Fortunately, we managed to get into the shelter of the tourist information centre. The lady on duty was incredibly helpful, assisting us to call Fufu Hakone for a pickup and directing us to the exact area where hotel shuttle services operate. We highly recommend that you do not attempt to walk to the resort from the station, especially in poor weather. [Arrival Experience] The moment we arrived at the resort, we were met with warm smiles and greetings. We were guided to the reception area located on the second level of the front building and seated comfortably in the lounge, where we were served hot tea. A designated staff member came over to complete our check-in process and then escorted us to our room in the guest building. The level of attentiveness was outstanding. The staff member explained every single detail in the room, including the layout of the suite, the private balcony onsen, the water temperature controls, the television, and the mini-bar, which is entirely complimentary. They also carefully went through our dinner order, taking down all of our personal preferences, likes, and dislikes. [The Suite] Our suite, named 楢の芽 (Naranome), was located on the third level. Rather than trying to describe the beautiful layout in words, I will let the accompanying photos speak for themselves. The room features two super-single beds that are incredibly fluffy and soft, with each bed featuring two plush pillows to guarantee a perfect night of sleep. The resort provided both pyjamas and a two-piece samue yukata for our stay. The pyjamas are strictly for use inside the room, while the samue yukata is intended to be worn when exploring the public areas of the property. [Dinner and Breakfast] Both the Kaiseki dinner and the breakfast were exceptional. Because many of the exquisite dishes feature seasonal ingredients that change throughout the year, please refer to my photos for a visual look at what was served during our stay. [The Ultimate Onsen Routine] To make the most of the dual hot springs, I highly recommend this routine: - Welcome Soak: Start with the light and refreshing clear mineral water on your private balcony to gently wash away travel fatigue before dinner. - Dinner and Rest: Enjoy your Kaiseki meal, then return to your suite to digest comfortably for a few hours. - Nightcap Soak: End the evening in the communal baths. The thick, milky-white sulphur volcanic water melts away muscle tension and deeply relaxes the body before sleep. [Areas for Improvement] While the stay was mostly flawless, there are two minor points to note: - Toothbrush Set: The provided toothbrush set was rather small for my liking. It felt like it took ages to finish brushing my teeth. You should definitely bring your own if this is a concern for you. - Room Attire: The two-piece samue yukata was not comfortable at all. It is not mandatory to wear it around the property, but we chose to do so anyway to fully immerse ourselves in the traditional ryokan culture.

As a Korean family living in the United States, we stayed here as a family of four with our two young children (40 months and 21 months old), and overall, we had a truly memorable experience. We booked through Trip.com, and because there were no clearly stated child occupancy policies during booking, we reserved the room as 3 adults. This later created some confusion during check-in, which I will mention below, but aside from that, nearly everything about this hotel was exceptional. First, the positives: The breakfast was outstanding—worthy of its Michelin Guide 2025 recognition. Every meal was beautifully prepared, thoughtful, and delicious. We chose a traditional Japanese-style room with tatami flooring, and for our family with young children, it was perfect. Being able to remove our shoes and comfortably live on the floor felt especially natural and relaxing as Asians, and parents with little children will understand how convenient and comfortable this setup is. The location is also excellent—within walking distance from Gora Station, where the mountain railway arrives. Even with two small children, the walk was very manageable. The onsen experience was wonderful, and the guest lounge available from morning until 10 PM was another highlight that made the stay feel luxurious and comfortable. The dining area itself deserves special praise. Enjoying breakfast and dinner while overlooking the beautiful inner garden pond was peaceful and elegant, and the restaurant service team was abundant, attentive, warm, and professional. It truly felt like top-class hospitality. Now, one disappointment: During check-in, one female staff member wearing a headscarf made several comments that felt unnecessarily cold and transactional. Because we booked as 3 adults, she repeatedly explained that our children could be accommodated because of that booking choice—as if we were receiving an exception—despite there being no clearly stated child policy during reservation. She also explained that only 3 adult yukata/lounge outfits had been prepared in the room because we booked for 3 adults, and said we could request children's clothing “if needed.” When I asked when we should request them, she simply repeated that we could ask when necessary. At that point, a more thoughtful hospitality approach would have been something simple like: “I see you have two young children—would you like us to prepare children’s outfits now?” That small difference would have reflected genuine care. At check-out, I again observed behavior that felt uncomfortable. A trainee staff member was assisting us, and when the trainee forgot to request identification, the same staff member visibly frowned and corrected the trainee in front of us. It felt unnecessarily tense and unprofessional in front of guests. What stood out was that every other staff member we encountered was warm, polite, smiling, and genuinely welcoming. They bowed, greeted us kindly, and made us feel respected. Only this one staff member felt noticeably different—cold enough that we were left wondering whether it was discomfort toward children, cultural bias, or simply a personal attitude issue. I travel frequently internationally for business in a senior executive role, and this was the first time I experienced service that felt this distinctly uncomfortable from a luxury hospitality employee. That said, I want to emphasize: everyone else at the hotel was wonderful, and the property itself is beautiful, peaceful, elegant, and family-friendly. We would gladly return—but I hope the warmth shown by the rest of the team becomes the standard reflected consistently by every member of staff.

We stayed here for one night as a group of three and had a wonderful experience. The hotel is a bit old-fashioned, but it was clean, well maintained, and had a charming, traditional atmosphere. We booked a Japanese-style room with futons. The room was spacious and divided into two separate areas, giving us plenty of room to relax. We had a beautiful view of Mt. Fuji from our room, and the hotel’s Japanese garden also offered great views of the mountain. Setting up the futons ourselves was easy, and the room was equipped with yukatas, towels, and slippers for visiting the onsen. The staff were friendly, spoke good English, and made us feel very welcome throughout our stay. Both the onsen and the dinner buffet were included in the room rate, which made the stay feel like excellent value. We enjoyed the buffet before heading to the onsen. There was an impressive selection of dishes—almost too many to choose from! Most of the food was Japanese, and while not every dish stood out, everything we tried was good. Alcoholic drinks were available for an additional charge and were not included with dinner. The onsen was definitely the highlight of our stay. There are separate bathing areas for men and women, and the rules were clearly explained, making it easy to use even as first-time visitors. The facilities were clean and included both indoor and outdoor baths. From the outdoor bath on the men’s side, we had a fantastic view of Mt. Fuji. We had read reviews saying the mountain was only visible from the women’s side, but that wasn’t our experience. Relaxing in the hot spring while looking at Mt. Fuji was unforgettable. The changing and washing areas were clean, and the opening hours were generous. Tattoos are not permitted in the onsen, so it’s best to bring your own tattoo cover stickers if you need them. They are also available for purchase at the front desk, although we found them to be a little expensive. The hotel is located quite far from central Hakone, so it’s worth allowing plenty of travel time. However, it’s easy to reach by bus, and it’s also located right next to the Hakone Ropeway station, making it very convenient for visiting the area’s main attractions. We didn’t use the hotel’s shuttle service because the walk from the nearby bus stop was only a couple of minutes. One thing to keep in mind is that there aren’t any convenience stores or other shops within walking distance, so it’s a good idea to buy anything you might need before arriving. Overall, we were extremely happy with our stay. Compared to many other hotels in the Hakone area, this one was noticeably more affordable, and we felt it offered excellent value for money considering everything that was included. If you’re looking for a traditional onsen experience with incredible views of Mt. Fuji, this hotel is an excellent choice.

Our stay at Hakone Ten-yu was absolutely wonderful and definitely the most memorable part of our Japan trip. The hotel boasts a beautiful setting with stunning views of the Hakone mountains, making the entire stay incredibly relaxing. The highlight for us was the hotel's onsen, especially ”Uki-Gumo no Yu.” The open-air infinity bath offered breathtaking views. Soaking in the hot springs while watching the sunrise in the morning truly made us feel embraced by nature. The room was also very comfortable, with a charming Japanese aesthetic. The staff were friendly and attentive, providing warm and exceptional hospitality. Dinner was exquisite, and the entire dining experience felt very special. Staying here as a family, enjoying the onsen, wearing yukata, and savoring delicious food made for a truly comfortable Hakone getaway. If you're planning a trip to Hakone, I highly recommend Ten-yu! The scenery, hot springs, service, and overall atmosphere are all fantastic. It's definitely worth another visit. ♨️✨

I went on a two-day, one-night hot springs trip from Tokyo to Hakone! My boyfriend and I were looking for a casual, two-day trip, and we decided on Hakone, a tourist destination with great hot springs and fresh air. First of all, there's a train from Shinjuku to Hakone, so it was very accessible. And once we arrived in Hakone, we could take the opposite train to Goura Station, the station closest to our accommodation, which was incredibly convenient! We decided to spend the first day of our two-day, one-night stay entirely in the hotel's hot springs and spend the second day sightseeing. The accommodation is located deep in the mountains, so there's nothing nearby, and the slopes are incredibly steep, making walking around the area difficult. I highly recommend buying snacks and drinks at Hakone Station or a convenience store before departure. If you contact the accommodation upon arrival at Goura Station, they'll come pick you up at Goura Station by car. Be sure to take advantage of their free pick-up service! The accommodation offers an open-air bath and a private bath, both of which can be rented for one hour. I highly recommend it, but if it's fully booked and you can't make it, you can always use the indoor family bath! Please be mindful of the opening times, as all hotel guests use it. :) I used the open-air bath after dinner and then enjoyed the hot springs in the family bath around noon, when there were no other guests. The hotel room doesn't have a separate shower, aside from a sink and toilet, so you'll need to bring a towel, a change of clothes, and shower supplies before entering the hot springs! If you're visiting, be sure to include meal service! As I mentioned earlier, the surrounding mountains mean there aren't any amenities. If you pay extra for meals when making your reservation, you'll receive a clean Japanese menu for dinner and breakfast. The staff were very friendly, and the meals were very satisfying. They even laid out bedding in the room for you during meals. The hotel will also provide a car to nearby Goura Station upon check-out, so just let them know! Afterwards, I took a cable car from Goura Station and traveled around Hakone. I had a great time taking a hot spring bath to relieve my fatigue from the previous day, breathing in the fresh air, and touring to the top of the mountain. :) I definitely recommend Kiritaniso Hotel for your trip to Hakone.

Check-in was easy, and I received an email a few days prior with instructions. The room was generally clean and tidy. The view right outside the hotel was stunning. It was so chill to walk to a coffee shop in the morning. The only downside is that Moto-Hakone is a bit remote; most restaurants close after 6 PM. You might need to drive about half an hour (on mountain roads) to find a livelier town.

First off, let me explain why I chose this hotel. A colleague highly recommended it. Her Japanese relatives had taken her there when she visited Hakone before, and she said it was mostly frequented by locals. After checking in, I found this to be true, so I booked it. Now, about the location. It's right next to Kowakien. The bus stops in that area are all very close, with three stops within two to three hundred meters. You can take a bus from Hakone-Yumoto to Horaien, and the hotel is directly across the street. Buses run every 15 minutes, are very punctual, clean, and convenient. It's also very close to Ten-yu and Mori-no-yu, just a short walk away. As for the service, it was absolutely impeccable. There was a handsome, glasses-wearing gentleman who spoke Chinese and had an incredibly good attitude. There was also a slightly plump Chinese lady who was very kind. After check-in, she even escorted us to our room and explained everything. Throughout our stay, everyone we encountered had an excellent attitude. They even meticulously explained our itinerary for the next day and proactively helped with our luggage. As my son said, ”They're genuinely good.” Regarding the meals, I booked a half-board plan. Dinner started at 5:30 PM and was a Japanese kaiseki meal. I didn't realize at the time that some dishes could be swapped. My son was very hungry before eating, and we both pretty much finished everything. The wagyu beef was especially delicious. For breakfast, the staff asked us the day before what we preferred. My son chose the Western style, and I opted for the Japanese. The rice was delicious, and the salmon portions were generous. About the onsen (hot spring baths): We arrived in the afternoon on our first day and immediately went to Mori-no-yu for a soak. The hotel provided free tickets, along with four arcade coupons. In the evening after dinner, we booked a private bath. Here's a note: I had read online that you could reserve private baths, but that's not actually the case. You need to check with the front desk, and if one is available, you can use it. You can't make reservations; you just have to wait. My son asked earlier and was told one would be free at 5:30 PM. We went at 6:20 PM after the previous occupants left. There are three private baths, and each session is an hour long – very comfortable! As for the main public bath, there's one indoor pool and one outdoor pool. I went early the next morning when no one else was there, so it was like having a private bath with an even better ambiance. Cleanliness and the room: The room was very spacious with a balcony, offering views of lush green mountains and clear water. My son said the bed was very soft and comfortable. There was water provided, but no shower in the room itself. Although the hotel is older, it was very clean. Overall, I was extremely satisfied. My son said he wants to go back again, but unfortunately, my wallet isn't quite ready for it!

This hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!