Hot Springs Hotels in Kanagawa Prefecture, Japan

Hakone Hotel Kowakien, a natural onsen hotel offering dinner and breakfast that I'd rate 90 out of 100. It's not easy to impress me in Hakone, the famed hot spring town in Kanagawa Prefecture, but this hotel truly excelled across all criteria, showing a consistently high standard. Both the front desk and restaurant staff were attractive, with fluent English and standard accents; notably, they didn't employ any Southeast Asian staff. The hotel facilities are relatively new and well-designed, and the cleanliness is exceptional. The public areas offer plenty of sofa seating, and the temperature control is precise, allowing guests to comfortably wander around in traditional yukata without feeling cold. The air is fresh with no strong artificial scents, embodying a 'Natural and Pure' concept. The restaurant, named Fontainebleau, lives up to its name with authentic French pastries. The 'all-you-can-eat' style still maintains high-quality ingredients, and there's an unlimited supply of Sapporo Asahi draft beer and Gekkeikan sake. What's more, the self-service alcohol bar is also open during breakfast, which seems quite common for Japanese guests – their physical resilience certainly differs from ours! Observing Japanese dining concepts, you'll notice several characteristics: a wide variety of dishes, comprehensive nutrition, low-temperature preservation, minimal oil and seasoning, and avoiding high-temperature cooking to prevent nutrient loss. The sauna is also quite professional, featuring a 12-minute sand timer, anti-scald mats, humidity and temperature displays, and powerful heating elements that ensure you won't waste any time. Whether you prefer mountain views, garden vistas, or indoor hot springs, there's an option for everyone. For those interested, the address is: 1297 Ninotaira, Hakone-machi, Kanagawa Prefecture 250-0407

We stayed in the traditional private room which was large and comfortable. The onsen was lovely and very clean. The kitchen is open for guests to use and well equipped. The hotel is located in quite a secluded area with limited amenities/dining options. There’s a 7-11 and Lawson if you really can’t find a restaurant that’s opened. There’s also a lot of stairs which might be challenging if you have heavy luggages.

This hotel is conveniently located. It is a traditional Japanese hotel with a lot of facilities. It is very beautiful, particularly the garden which is big and serene. The hot spring having both indoor and outdoor pools is impressive. The dining experience is fantastic because the setting is cosy and the food is extremely delicious. The mattresses, neither too soft, nor too hard, are very comfortable.

My stay at this hotel was truly exceptional. The view of Mount Fuji was absolutely perfect, creating a breathtaking and unforgettable experience. The hospitality service was fantastic—staff were incredibly attentive, friendly, and went above and beyond to ensure a comfortable stay. Every detail was well taken care of, making it a truly relaxing and enjoyable visit. Highly recommended!

Fantastic!! As soon as I opened the room door, I was amazed by the view outside. The food was also great; we booked breakfast and dinner (highly recommend booking it, as there are very few restaurants in Hakone, so you can just grab a casual lunch while you're out). The transportation is quite convenient for Hakone, with a direct bus to Odawara that's less than a five-minute walk from the guesthouse. There's another bus stop a few minutes' walk away where you can catch an express bus directly to Yokohama/Tokyo/the airport. There are also two convenience stores nearby. This place is perfect for a relaxing, slow-paced stay, and it's also quite convenient if you want to visit various Hakone attractions. We left at 9 AM and returned around 5 or 6 PM, and we were still able to comfortably take the mountain cable car, pirate ship, and do some light hiking... Our room didn't have a private onsen, but the public hot spring was also not crowded. The service was excellent; someone takes your shoes to the shoe cabinet when you enter and even brings them out for you in the morning – the attention to detail is superb. How do I put this? This guesthouse is barely mentioned on Xiaohongshu, and those who know, know its value. My friend and I both decided we didn't want to post about it on social media; we just want to keep this secret gem to ourselves! 🥹 Hope the price doesn't go up for our next visit!

A nice hostel, very recommended if you are a budget traveller. They also have a private onsen. I like the place. Just bring and put a mosquito repellant when you stay outside of the hostel, it is given because Hakone is located in a mountain area with lots of trees.

A lovely ryokan-style stay in Hakone A very good ryokan-style hotel offering great value for money and an excellent opportunity to experience an onsen in its natural setting. The kaiseki-style dinner was rich and beautifully presented, with plenty to taste and enjoy. Breakfast was equally generous – make sure you’re ready for it, as we were still full from the previous evening! Sleeping on futons was surprisingly comfortable, and the room’s opening window with a small terrace overlooking the garden was fantastic. We had to change rooms during our stay, and the staff were exceptionally helpful, taking every step to ensure we were happy. And we truly were – thank you, arigatou gozaimasu! Enjoy your stay!

A hot spring ryokan with unique character, and a very convenient location. The meals were outstanding, and the service was incredibly attentive and detailed. Overall, it was a fantastic experience. Highly recommend staying here for your Hakone trip.

The hotel is a classic Japanese hotel with large rooms. We booked a shared bath, but the room still had a toilet, just not a bathroom. Our breakfast plan included breakfast and dinner, and the breakfast options were Japanese and Western, with minimal difference: the Japanese option came with rice, while the Western option was a pancake-like toast. The dinner was quite large, and the children's meal was the same size as the adult portion. Shoes are not allowed in the hotel; you need to change into slippers in the lobby and leave your shoes at the designated check-in counter. The large public baths also have onsen (hot springs), and they were rarely crowded at night. Restaurants require reservations, so check in early to reserve them.

It's a short walk from Fujisawa Station. We arrived before 3 PM and, since we had sightseeing plans, left our luggage at the front desk without any problems. The room was of average size, but we slept quite well. I had read reviews suggesting there wouldn't be a private shower, but the twin room we booked had a bathtub and shower head. Perhaps it just meant there was no private hot spring bath? The breakfast was good, and you could borrow an iron from the front desk. Overall, it was a good experience.