Hot Springs Hotels in Nagano Prefecture, Japan

The hotel provides a shuttle bus every half hour from the L'Occitane store at the Karuizawa Station outlet mall, which is very convenient. Staying in the West Wing, it's only a 10-minute walk to the outlet, making it ideal for families with elderly members and children. The lobby has a convenience store where you can buy local specialties and snacks. There's a particular Karuizawa specialty chocolate that's delicious and not available on Taobao. The hot springs are uncrowded and clean; we went every day during our two-day stay. The room itself is pretty standard, but that's fine since you'll be out and about exploring most of the time, not spending much time in the room. When checking in, you have to choose a breakfast time. I don't think it matters much if you don't stick to it exactly, but you'll still have to queue for a bit at the entrance. It gets quite busy in the mornings, but they manage the crowd very orderly. For those traveling with elderly family members and children, I highly recommend staying in the West Wing – it's convenient for getting everywhere.

Convenient transportation and comfortable rooms. The hotel is not far from Nagano Station, about a 6-7 minute walk. Although breakfast is not served, there are convenience stores nearby. It has a large hot spring bath, spacious rooms, and comfortable beds. Overall, it is affordable and offers good value for money.

Very satisfied! When I booked, the hotel had just opened and had no reviews yet, but I decided to take a chance on this new place, and it exceeded my expectations. The room was huge, especially for Japan – truly massive! Breakfast and service were also excellent. Karuizawa was a lot of fun!

This is our first time to ski Japan.  This hotel was located perfectly with great access to some super beginning facilities.  Good enough about skiing, the hotel is perfect and the staff is amazing. The food and amenities are excellent. We had a private hot spring every evening really added to the enjoyment.  My wife and I and eight year-old daughter had a great time  you so much for the great experience and all the hospitality  Perfect Stay. 100%!!!

I stayed at this hotel for one night, and overall, it was quite a pleasant experience. I really liked my room — it was clean, modern, and comfortable. The only thing that surprised me was that the window to the balcony didn’t open, though I suppose it was designed that way. The onsen was absolutely wonderful — spacious, relaxing, and with a beautiful view of a mountain river. Definitely one of the highlights of my stay. The hotel also offers many different areas for leisure and entertainment. You can play table tennis, relax in cozy rest zones, visit small cafés and shops — there’s a lot to explore without even leaving the building. Both breakfast and dinner were delicious, with a wide variety of food to choose from. However, due to the number of guests, it was a bit challenging for the staff to manage everything smoothly. On two occasions, someone almost took my table, even though I had already placed the reservation card on it to show it was taken. That said, the staff overall were very pleasant, friendly, and helpful, and I appreciated their attitude throughout my stay. This hotel is clearly family-oriented, with many families staying with young children. There are rooms with child-friendly designs and dedicated play areas, so if you’re looking for a quiet, adult-only atmosphere, this might not be the best fit. That said, I genuinely enjoyed my stay and would consider coming back.

As a loyal Dormy Inn guest, it's my top choice for winter trips. I stayed for three nights, and even though I was worried it might be a bit old since it's been open for a while, it wasn't at all – very clean. For about 250 per person, to get a hotel with a hot spring, sauna, ramen, and massage chairs – what more could you ask for?! You don't have to book breakfast; there's a 7-Eleven next door and a Starbucks across the street. When I pushed open the door to the outdoor bath, it was snowing heavily – a beautiful moment added to life!

I highly recommend this hotel, it should be one of the best in Nozawa. The rooms are spacious and the hotel staff are also very professional and enthusiastic. I especially recommend the hotel's own hot springs, which have very good facilities and are decorated in a romantic atmosphere. It happened that after skiing, it was snowing, and the open-air hot spring felt particularly good.

The staff is friendly and the hot springs are excellent. The proximity to Kamisuwa Station is also a plus. Fish is often served for breakfast. I hope you all have a wonderful experience.

The price is not that expensive, so we didn’t expect that much. However, everything was really great. Large and clean public onsen. The breakfast was really really brilliant - variety of food and the taste is very yummy. Only the con is a bit far from the city but it’s not our concern. Really impressed. The hotel also provides the drinking station everywhere. Free drinks and snack at the lounge too.

DO NOT GO TO this hotel if you need vegetarian, vegan, or halal food, or have any food allergies or dietary requirements. The hotel says that they do not cater to these (have enclosed their email response).  It’s a really beautiful property and the Onsen is amazing. The rooms are spacious and comfortable. The dinner buffet spread is huge, but there is nothing hot for vegetarians except lukewarm pizza. Even the fried rice, Mapu tofu, and soups included fish or pork or chicken.  When I requested for something hot for dinner, the chef took chilled soba noodles, added hot water and salt, and gave those to me. For the dinner next day, I spoke to the manager in the morning and I was promised veg hot Mapu tofu, miso soup and something else. But when we went for dinner, the only special dish that had been prepared for us was cold soba noodles with hot water, salt, AND mushrooms. When I mentioned that the manager had promised additional items, the serving staff called the manager, and there was a big disagreement between the manager, the chef and the restaurant staff, and the kitchen staff refused to make anything else. The hotel is in the middle of nowhere. Even if you take a taxi to the nearest town (Nagiso), it is Yen 50,000 one way fare to get there and everything closes by 5 pm. So either choose a different hotel or bring your own food with you.