Hot Springs Hotels in Gangwon State, South Korea

The hotel is grand and there are four towers, with adequate facilities and friendly staff, the hotel is very comfortable and I would like to live here again in foreseeable future!

The room condition, various programs, and facilities such as the spa were really good. In particular, I enjoyed swimming and using the sauna while looking at the beautiful scenery, and I participated in the yoga program twice among the wellness programs, and the quality of the classes was very good. The only regrets were that it was a long distance of more than 2 hours by car from the metropolitan area, the somewhat chaotic atmosphere when the wellness program yoga/meditation was in progress, and the outdoor jacuzzi facilities and water quality management were lacking. If you visit next time, it would be good to stay for more than 2 nights on a weekday during the off-season in the warm season.

Hotel was very nice, but we did not know that for Dominiklava Hotel there is No Front Desk. So, it was little difficult to acknowledge how to check-in. We need to ask to the front desk of another hotel to help us. Dominiklava did not sent any previous message before I have contacted them at my arrival at the Hotel. Check in was made by phone call as well as the check out.

매년 겨울이면 가족과 방문하는 곳입니다. 시내에서 좀 떨어져 있지만 오히려 조용하게 쉬기 좋아 위치와 시설 모두 만족합니다만...가장 큰 평수 쇼파는 꼭 교체가 이뤄졌으면 합니다!! 트립닷컴 통해서 편리하고 쉽게 예약해서 이용도 수월했습니다!

Traveling with a 2-year-old child It was nice that there was a children's playground, an indoor pool, and a large hot spring bath. The child was very satisfied. The dinner buffet had delicious snow crab and sashimi. There were various activities on site, as well as a convenience store, restaurant, and cafe, so we could enjoy ourselves all day at the resort. About 20 cm of snow fell in the middle of the night, but the staff worked hard to shovel it away, which was great. There were mats laid in the pool to prevent slipping, but they were not all over the place, so the tiled parts were slippery, so please be careful if you have small children. I asked for bed guards when I checked in, but they never came to install them.

On the first night of our two-night stay, after dinner, we returned to our room to find the doorknob broken. I sustained a minor injury (a bruise on my knee) while trying to open the door. The next day, I explained the situation to the front desk. Their response was, 'Can't you go out for a bit? We'll fix it while you're gone.' Given my frequent overseas business trips, I'm quite surprised that a hotel of this caliber didn't even bother to ask if I was okay after I got injured. Since it wasn't a major injury anyway, and Seamarq isn't exactly known for its service, I decided to just go along with it. I told them I'd go out for a tea and dinner and left. Upon my return, I found that nothing had been repaired. So I called them again. The person on the phone from housekeeping said, 'We haven't received any such request. Let me check. Is there anything else you need?' When I said no, they let out an incredibly exasperated sigh, saying 'Yes... [sigh]'. It was truly absurd. I wasn't being difficult or demanding special service because of my injury, especially at a hotel charging these prices. So, to have the customer service team sigh at me was incredibly frustrating. About 10 minutes later, the maintenance team came up. They then asked if I could leave again so they could repair it. I wondered why they made me leave earlier if this was going to happen. Anyway, I left and came back again, only to find it was just a makeshift repair. I was too fed up to argue further, so I didn't say anything. I suppose I'll end up staying at Seamarq again when I visit Gangneung, as there's no real alternative until Shilla Monogram opens. I'll just think of this place not as a hotel, but as a ridiculously expensive luxury infinity pool. This was my fourth stay, and it seems that every time I come, the beautiful hardware is completely ruined by the service. However, the service for other facilities like the pool and spa wasn't bad. (While not professional, there was a sense of thoughtfulness in many aspects.)

The location is perfect for a direct view of Ulsanbawi Rock. The WEST building I stayed in was an older building, so the veranda door was warped and wouldn't close properly. This winter, the cold wind blew in. I was able to cook simple meals, so I ordered abalone soup to go and cooked it for breakfast. However, the stove was gas, not electric, and one of the stoves wouldn't light. Still, the three of us on our family trip had a great night's stay. The next day, the clouds cleared, revealing the view of Ulsanbawi Rock. We enjoyed it.

It was a leisurely hotel where you can have a glass of wine while looking at the sea. It's good to wake up early in the morning and enjoy the sunrise and hot springs, and there's a seawater pool so you can enjoy swimming even in winter🩵 There's a hotel wellness program, so make sure to make a reservation in advance and enjoy it.

The careful part of the hotel was not inferior to the best hotel, and the sauna was a place that the nearby residents often use, so it was good to have a horse and an open-air bath. The connecting room is good and the unmanned cafe is 1500 won for ice Americano. I was surprised to use the fructus beans. There is a business room and a Dragon China affiliation discount.

I traveled comfortably, but even during the holiday season, I only use some of the sauna and sauna during the week and open normally only on Thursdays and Sundays, and I hope the restaurant's pre-food reservation system will be improved. Other matters are very good.