Hot Springs Hotels in Western Province, Sri Lanka

This was my second stay at Cinnamon Grand. My first experience was excellent. This time, I checked in late, and since the rooms in the usual section were full, I was assigned a room on the other side. The facilities there felt noticeably older, the hairdryer was broken, and the bathroom was smaller than in the other section. Furthermore, the cleanliness was poor – there were clumps of hair and a dead cockroach, and no slippers were provided. It felt like the two sections of the hotel had different standards for room upkeep. Since it was late when I checked in and I was only staying for two nights, I decided not to ask the hotel to change my room. If you're staying here, I recommend choosing a room accessed via the front desk entrance, rather than the one next to the pastry shop. I hope the hotel can improve the standards of these rooms. The staff were very friendly and helpful. During check-in, there was a system issue, and I was initially assigned two double rooms. The staff member then had to check four different rooms to find a correct single room for me. I really appreciate their effort. The hotel is a 15-minute walk from the beach. However, it's quite a distance from the artificial harbor and the shopping mall, so it's best to take a tuk-tuk.

I stayed here for a few day prior to a tour starting. The room was spacious and I had a nice view of the beach/pool area. The hotel is very well kept and was in a good location, within walkable distance to lots of restaurants and convenience stores. The beach bar staff, restaurant staff, housekeeping and pool attendant were extremely friendly. The food at breakfast had a wide selection and was delicious. It was very relaxing couple of days which was exactly what I was after. I would highly recommend this hotel.

Очень понравилось расположение отеля. Персонал говорит по-русски. Бассейн с холодной водой и разной глубины! В отеле есть ресторан. Старый номер, Но все работает. Кондиционер, душ, холодильник, сейф Чисто и уютно.