Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 21, 2026
Guest UserWe booked the hotel for one night. The room description mentioned a hairdryer and bathrobes, but upon arrival, none of these were available. The room itself was old, and the curtains on one side of the window were torn and didn't close completely, letting in light in the morning, which made it difficult to sleep. The hotel markets itself as a 5-star property, but unfortunately, there were no toothbrushes or slippers. The hotel's location, however, is excellent!
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Price per night from:IDR 1,453,485
Posted on Jun 3, 2026
Guest User
The hotel is in a perfect location, very clean.
The swimming pool is quite small, and it was quite cold during late may days (no pool heater)
Most of the staff were amazing, especial shoutout to Ms. Menna (customer relation manager).
I have one note only on a specific team member (on the reception desk) bad service and behaviour on check-in & checkout time. i believe if the hotel management went through my file at the hotel they will figure out the person i mean in this review!
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Price per night from:IDR 1,340,465
Posted on Dec 26, 2025|King Executive Room With Corner Sea View
Muhammad AbuzeidI have stayed at Hilton Cairo Heliopolis many times, and I generally love Hilton properties wherever I go.
I just checked out after a one-night stay at Hilton Corniche Alexandria. This stay was meant to help us decide which hotel to book for the remaining 13 nights of our trip. Unfortunately, Hilton Alexandria was not the right choice for us.
The hotel itself is beautiful and meets the physical standards you’d expect from Hilton. However, the staff experience was the worst I’ve ever had at any Hilton property.
Check-in was very slow, and no information was provided at all. We only discovered that the hotel had beach access by pure accident—after we had already checked out.
At the buffet, service was extremely slow, with orders either missing or incorrect.
Upon departure, I did what I always do: I called reception to confirm checkout and ensure there was no outstanding balance. I was clearly told everything was settled and that we were free to leave.
After we had already left the hotel, a valet ran after me and my wife in the street and asked us to return because “they wanted to talk.” We were brought back only to be lectured by a reception employee (female, dark hair, glasses) about how I should have come to the desk despite already calling. There was no issue, no balance, and nothing to resolve—she simply lectured me and then let us go.
This was unnecessary, unprofessional, and frankly insulting. She could have easily checked the room balance herself instead of calling us back in such a cheap and embarrassing way
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Price per night from:IDR 1,908,191
Posted on Oct 22, 2025
Guest User
I trully enjoyed my stay. Amazing hospitality, and services. Perfect location and views. Very relaxing.I particulary loved the breacfast outstanding selections. Im certain I will be returning.
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Price per night from:IDR 1,852,996
Posted on Feb 25, 2023
艾丽斯潘美
The location is on the edge of the summer palace. It is very convenient to visit the summer palace. It should be a very good quiet seaside hotel, but the whole area is being renovated when you check in. It is like a large construction site. The advantage is gone. The disadvantage of being far from the city center is highlighted. It is better to live in a hotel near Fort Quinn. Feel better Alexander.
Room facilities are good, new in Alexandria, but breakfast does not meet the five-star standard
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Price per night from:IDR 1,582,274
Posted on Aug 10, 2026|Entire 3 Bedroom Apartment Downtown
Guest User
Facilities: The facilities are pretty standard. We really struggled with the washing machine, but everything else was quite good.
Cleanliness: Very clean, highly recommend.
Environment: The view is expansive, facing the sea, and the scenery is fantastic.
Service: The owner is very helpful, responds promptly, and even helped us store our luggage. Thumbs up!
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Price per night from:IDR 1,385,147