Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 1, 2026
Guest UserThe hotel was excellent. The facilities are beautiful, and the setting is absolutely stunning, very peaceful and relaxing.
The hotel offers a wide range of services, including a restaurant, spa, excursions, and transportation options, all of which were of excellent quality. The beach is beautiful and directly connected to the hotel, with complimentary sun loungers available for guests.
I thoroughly enjoyed my stay and would like to thank the entire team for their kindness and professionalism.
The only point to consider is if you are traveling solo. Most excursions require a minimum of two participants, and the hotel does not currently offer group tours that solo travelers can join, which I found a little disappointing.
Overall, I had a wonderful experience and would happily stay here again.
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Price per night from:TWD 1,920
Posted on Oct 2, 2025
Westernboy
This is truly a paradise. The entire hotel is exquisite and beautiful. The limited number of rooms makes for a wonderful experience. It's very quiet, and the guests are very chill. The standalone house has two separate rooms, giving you plenty of privacy. Highly recommended! However, it's quite remote, and transportation is difficult. You'll need to hire a car. There's a very bumpy road halfway to the main road, so be careful if you're bothered.
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Price per night from:TWD 1,665
Posted on Feb 21, 2024|Premium King Room
Natashia RankinWe had such a lovely stay. The hotel and amenities are really nice, great pool & restaurant, clean and comfortable room. The location is a bit far away, but the hotel can help you to arrange motorbike rent to reach the town, which takes about 10-15 min. It's nestled in the mountains which makes it very relaxing though!
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Price per night from:TWD 3,246
Posted on Dec 22, 2025
Guest User
It’s situated not too far from the main busy area of kuta, but it’s still bit far from the beach. So overall not too bad for location.
Pros:
- Good facility of coworking space and a spa, which is much appreciated.
- room layout is good with balcony. Would suggest to opt for the one level up so there is some privacy compare those has direct ground level access.
- overall service is great, very strong SOP driven and ensure you are taken care the same by everyone.
- room is clean and housekeeping is quite good. Thought some spots could be improved.
Cons
- the room sound proof is issue. Due to gaps and room material, can obviously hear all the rooster sounds, azan and even people talking. Might not be good for light sleeper.
- it is surrounded by lots construction, though the noise doesn’t affect but it’s not too pleasant as at now.
- restaurant food option is quite limited. Hard to stay excited if stay for longer.
- wifi is an issue, hardly can connect at my room. But totally no problem at the coworking space
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Price per night from:TWD 1,439
Posted on Jul 4, 2026
Anonymous Userrecently stayed here and had a fantastic experience. The staff was incredibly welcoming, and the check-in process was smooth. My room was spacious, spotless, and featured a very comfortable bed. The hotel amenities, especially the pool and the breakfast spread, were top-notch. It is also conveniently with private beach. Highly recommended!
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Price per night from:TWD 2,566
Posted on Mar 7, 2026|The Breeze-Adults Only Collection
MenggulanvwangFor the last few days of my Indonesia trip, to escape the crowds of Bali, I came to Lombok to slow down and recuperate. I stayed one night at the Sheraton in Senggigi, and the service was so attentive, detailed, and thoughtful that it was unforgettable. Arriving at this hotel, there was a huge drop-off in experience right from the moment we walked in.
First, it was very unusual for them to take us to our room with our luggage to check-in. They led us to a small room on the second floor in a corner of the backyard. It was so tiny that there wasn't even space to open our suitcases. After completing the formalities, they opened the curtains and told us they were sorry, but there was construction going on at a neighbor's site outside the window, which might be disturbing. I said that wasn't right; I had clearly booked a mountain view or garden view room, which was also larger than this. This was obviously not the room I booked. My husband spent a long time discussing it with the check-in staff, and they agreed to change our room. They showed us a larger room and said we'd have to pay extra, which we didn't accept. We insisted on a room with the same conditions and price as our original booking. We then had to wait in the courtyard for a long time again. Finally, we were moved to a room that was more or less comparable to what we had booked. It felt like there was a clear差別待遇 (differential treatment) between Chinese tourists and Caucasian tourists; if you don't argue your case, you'll be assigned the worst rooms that don't meet booking standards.
After that, the service attitude was still acceptable. However, the next day, I asked the housekeeping staff for two extra bottles of water. When I returned to the room, I saw a trash can filled with two bottles of water placed on the bed. I don't know what that meant. I originally wanted to be more eco-friendly and not change the bedding, but now I had no choice but to ask them to change all the linens.
The hotel's location is quiet yet convenient. The design style and interior space are quite good, and the breakfast at the restaurant has long serving hours and decent taste. It's not far from the beach, and it's convenient for shopping and dining nearby, but the overall prices are a bit high.
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Price per night from:TWD 2,349
Posted on Mar 24, 2026
Guest User
We stayed for a total of 4 nights. The room was very good, with a super comfortable bed. The garden was well-maintained, and the staff were very friendly.
Now for the criticisms:
- The breakfast is more than meager, definitely not appropriate for a 4.5-star hotel. The coffee was cold, there was no muesli, the yogurt was inedible, and there was very little fruit.
- The hotel is completely off the beaten path; you can't get anywhere without a motorbike or transportation. Although advertised on their website, the hotel couldn't arrange a scooter for us, even during low season. We ended up sorting it out ourselves, successfully.
- An additional 21% tax/service charge is added to the restaurant prices, which guests should be aware of.
- The sound system crackles constantly; it should either be turned off or repaired.
- Overall, given the price of the accommodation, we expected more.
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Price per night from:TWD 2,184
Posted on May 22, 2025
Guest User
Petugasnya baik, ramah dan helpfull. Tempatnya banyak ngadain acara juga, nawarin event bbq atau belajar surfing.
Dapet kamar yg paling pojok, fasilitasnya standar, dapet bed di atas jd kalo geraknya extra ada suara krekek krekek besinya. Terus yg sangat disayangkan adalah bidet toiletnya kecil bgt keluarnya😭 trs yg mandi ada yg agak jorok gitu kek bekas lulurannya gak kesiram ngalir kebuang😢 mgkn karena mostly foreigner semua yg book disini kali ya, yaudala
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Price per night from:TWD 307
Posted on Dec 11, 2025
Haki Akuji
The place is a bit distant from others as it is on top of the hill and the breakfast is a one plate course. Do take note that the jacuzzi doesnt warm up. It’s more of a chill pool
However the view is nice, The room is nice, the staff are top. I would most definitely stay here again.
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Price per night from:TWD 1,274