Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Mar 11, 2026
Yichengtinggaoshi
The room facilities were decent, and the hygiene was excellent 👍. The public bath was also very good 👍. However, the room floor and view I was assigned this time were just average. The dining quality also wasn't as good as before, and the service quality has declined a bit.
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Price per night from:€522
Posted on Jun 1, 2026
Alvis Yeo[Fufu Hakone: A Luxurious Mountain Escape]
Fufu Hakone is located in the quiet Gora region and seamlessly blends modern comforts with traditional Japanese ryokan hospitality. The property stands out for its unique dual hot spring experiences, providing private balcony baths with clear mineral water in every suite alongside communal pools filled with therapeutic, milky-white sulfur volcanic water. We had a wonderful one-night stay at Fufu Hakone on 28 May 2026, which included a Kaiseki dinner and breakfast.
[Getting There]
Our journey began with a midnight flight from Singapore, reaching Tokyo at 9:00 AM. From there, we caught the Narita Express and changed to the Tokaido Shinkansen to travel to Odawara, before making our way up to Gora. We arrived at Gora Station close to 3:00 PM to find it drizzling. Unfortunately, local taxis were completely unavailable and we could not find any vehicles on the GO app. Fortunately, we managed to get into the shelter of the tourist information centre. The lady on duty was incredibly helpful, assisting us to call Fufu Hakone for a pickup and directing us to the exact area where hotel shuttle services operate. We highly recommend that you do not attempt to walk to the resort from the station, especially in poor weather.
[Arrival Experience]
The moment we arrived at the resort, we were met with warm smiles and greetings. We were guided to the reception area located on the second level of the front building and seated comfortably in the lounge, where we were served hot tea. A designated staff member came over to complete our check-in process and then escorted us to our room in the guest building. The level of attentiveness was outstanding. The staff member explained every single detail in the room, including the layout of the suite, the private balcony onsen, the water temperature controls, the television, and the mini-bar, which is entirely complimentary. They also carefully went through our dinner order, taking down all of our personal preferences, likes, and dislikes.
[The Suite]
Our suite, named 楢の芽 (Naranome), was located on the third level. Rather than trying to describe the beautiful layout in words, I will let the accompanying photos speak for themselves. The room features two super-single beds that are incredibly fluffy and soft, with each bed featuring two plush pillows to guarantee a perfect night of sleep. The resort provided both pyjamas and a two-piece samue yukata for our stay. The pyjamas are strictly for use inside the room, while the samue yukata is intended to be worn when exploring the public areas of the property.
[Dinner and Breakfast]
Both the Kaiseki dinner and the breakfast were exceptional. Because many of the exquisite dishes feature seasonal ingredients that change throughout the year, please refer to my photos for a visual look at what was served during our stay.
[The Ultimate Onsen Routine]
To make the most of the dual hot springs, I highly recommend this routine:
- Welcome Soak: Start with the light and refreshing clear mineral water on your private balcony to gently wash away travel fatigue before dinner.
- Dinner and Rest: Enjoy your Kaiseki meal, then return to your suite to digest comfortably for a few hours.
- Nightcap Soak: End the evening in the communal baths. The thick, milky-white sulphur volcanic water melts away muscle tension and deeply relaxes the body before sleep.
[Areas for Improvement]
While the stay was mostly flawless, there are two minor points to note:
- Toothbrush Set: The provided toothbrush set was rather small for my liking. It felt like it took ages to finish brushing my teeth. You should definitely bring your own if this is a concern for you.
- Room Attire: The two-piece samue yukata was not comfortable at all. It is not mandatory to wear it around the property, but we chose to do so anyway to fully immerse ourselves in the traditional ryokan culture.
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Price per night from:€496
Posted on Jun 3, 2026
Guest User
This hotel is absolutely stunning. The view of Lake Ashi from our room was truly breathtaking. The staff were incredibly helpful throughout our stay, and the buffet dinner was delicious with plenty of variety. The location is excellent — just a short distance from the ropeway and the sightseeing cruise. You can also take the No. 3 bus from Togendai directly to the hotel, which helped us save money on taxi fares. There’s a large shopping complex right next door, and I highly recommend the bakery, the staff were wonderful and the pastries were excellent. We did experience a typhoon during our stay, and a little more advance warning from the hotel would have been appreciated. However, we were able to leave early enough to avoid and arrived safely at our next hotel.
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Price per night from:€158
Posted on Jun 9, 2025
ANASTASIIA_BERDNIKOVA
This hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!
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Price per night from:€211
Posted on Mar 3, 2026|Standard Twin Room
ZhimayangI stumbled upon Odakyu Hotel de Yama through a Hakone travel guide on Xiaohongshu. After planning my Hakone itinerary, I decided to book a two-day, one-night stay with breakfast and dinner. The hotel itself is a resort destination.
My stay coincided with the Emperor's birthday three-day weekend in Japan. By evening, I noticed all the room keys were out (picture 6), indicating a high occupancy rate. I barely encountered any fellow Chinese travelers, just one ********* couple; most other guests were Japanese on vacation or Caucasians.
Most of the hotel staff's English was quite basic. I'd recommend using a translator if you're not fluent in Japanese. For instance, the staff member asked me about 'dinnertime' five times before I understood what they were saying. (⦁֊⦁꧞)
The two meals included in the package require you to reserve your dinner times. One evening, I had a reservation for 7:45 PM, but I still had to wait. I was a bit annoyed, wondering why I had to wait when I had a reservation. I ended up waiting an extra 10 minutes, which is why I can't give a full five-star rating.
Everything else was excellent. There's an ice machine and a washing machine on the first floor. The onsen (hot spring) layout was also very well-designed. While it's not sourced directly from Owakudani, it uses water from Lake Ashi, leaving your skin feeling smooth after a soak. The open-air bath even has a cherry tree—I can only imagine how beautiful Hakone would be during cherry blossom season!
Oh, one more thing to complain about: there's no hairdryer in the room. As someone with bangs, this was inconvenient. Every morning after putting on makeup, I had to go to the large public bath to dry my bangs. The hairdryers there are Refa Pro, which are a bit heavy. The toiletries in the public bath are DHC, but the ones in the bedroom are from the French sea salt series, which are also very good.
Other than that, there's really nothing else to complain about. (⌯'ㅅ'⌯) Honestly, I would definitely consider staying here again on my next trip to Hakone.
There's a shuttle bus to Moto-Hakone Port Bus Stop 6 every 20 minutes. There's also an Odakyu bus that departs from the hotel entrance at 12:00 PM, heading to Shinjuku. Hotel de Yama is the first stop, but it takes at least 3 hours to get to Shinjuku after making all the rounds.
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Price per night from:€133
Posted on Dec 23, 2025|Standard Twin room
Lidaren727The atmosphere was fantastic, and they even had a campfire BBQ at night. The hotel has a kitchen, so you can buy ingredients and cook for yourself, and there's a 7-Eleven and Lawson nearby, which is really convenient for grabbing things. Overall, it was a very comfortable stay, and I plan to recommend it to my friends.
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Price per night from:€17
Posted on Jun 2, 2025|Bed In Shared Dormitory, Women Only, Non Smoking
Nadia BadminovaVery good service for an affordable price. I stayed two nights in female dormitory, the bed is spacious even the top one,I was provided with towels and a kimono-style robe, which was very comfortable. There are two private onsens in the inn, you can reserve any of them the day before. Also, there is a small kitchen with cooks, you can order a breakfast and a dinnir a la carte, which is very convenient. The only downside is that you have to bring the luggage uphill when checking in, but it is not a problem when checking out because there is a free transfer provided each morning to the Gora station.
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Price per night from:€33
Posted on Mar 30, 2026
Rita0729
I absolutely loved this hotel! Everything from booking, arranging the shuttle via email, to check-in and check-out, was incredibly smooth. The private onsen, which I reserved in advance via email, was also a wonderful experience. The location is fantastic, right next to Togendai – just a 5-minute walk away. It's super convenient for visiting Owakudani and taking the Hakone Sightseeing Cruise. If the hotel shuttle schedule doesn't work for you, you can easily catch a bus from Togendai to Odawara hub. What's more, the Togendai bus runs every 15 minutes, and it's the starting point, so you'll never have to worry about not getting a seat or a place for your luggage. The hotel's buffet breakfast and dinner, with free-flowing drinks, were also a highlight. Most importantly, my husband left his headphones at the hotel. When we realized, we were already in Kamakura, preparing to head to Yokohama. We immediately called the hotel, and their response was incredibly fast. They quickly located the headphones and sent them via courier to the nearest express pickup point at our Yokohama hotel. We received them successfully before returning home. A huge thank you! I highly recommend this hotel to everyone. There was not a single thing to complain about throughout our stay.
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Price per night from:€204
Posted on Jun 30, 2025
Grigorii Ryzhkov
I would recommend everyone to experience this ryokan at least once. A huge room with a kitchen, dining room, bedroom, bathroom, toilet and a hot bath. There is no window in the room with the bath, but because the bath is hot, you don't feel the coolness, but you can enjoy the views of the mountains.
Dinner and breakfast - my respects! Gigantic and filling, but in the Japanese spirit. Fans of continental breakfasts in regular hotels will be sad.
The staff is friendly. They try to speak English. It is not always possible to understand each other, but they try very hard! A special plus for this!
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Price per night from:€177
Posted on Oct 5, 2025
Guest User
fabulous experience - food was interesting and delicious.
the room was lovely looking out to the Mountains with our Private bath...
the service was lovely....
I would recommend this as a Ryokan experience. Just use the luggage transfer service from arrival at the Station in Hakone to save you getting your bags up the hill.....
its easy to come down when leaving.
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Price per night from:€276