Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Sep 7, 2026|Superior Chalet
Guest UserEvery summer, my friends and I stay at a rental villa in Hakuba. There have been years we couldn't make it, but this tradition has been going on for decades. For about the past ten years, we've been trying different accommodations each year, but this time, it's our second consecutive stay at this particular place, just like last year. Since the facility is new, the equipment is naturally clean and very easy to use. What I find most impressive about this place is the facility management, including the cleaning. The setup is meticulous, almost on par with a hotel. Even the bathrooms are spotless, with no water stains whatsoever. Although we don't have direct contact with the staff due to their operating model, I'm truly impressed by the high level of facility management service. I'm planning to use it again next season.
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Price per night from:RUB 14,155
Posted on Oct 11, 2026|Standard Twin Room Entrance Side (2-4fl.)
Guest UserContinuing the excellent service and warm hospitality of the Tokyu chain, the front desk team is fluent in English, Japanese, and Mandarin. They are extremely language-friendly, and their service makes you feel right at home! The relaxing mountain views from the lobby windows are wonderful and soothing. The breakfast is delicious and plentiful, and the overall experience in the private hot spring rooms is fantastic. I will definitely stay here again given the chance!
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Price per night from:RUB 9,486
Posted on Aug 9, 2025
kana.tabi
The meals in the evening and in the morning were delicious! I went in the middle of summer, but it was so cool and comfortable that I was able to sleep with the windows open at night without turning on the air conditioner. I was a little worried about the unisex toilets on the second floor, but the toilets on the first floor were separated for men and women, so I used the one on the first floor.
The owner was also very kind, and after checking out, he drove me to the nearest station. This was very helpful as I had a lot of luggage. The price was also reasonable, so I was very satisfied. I would like to use this hotel again on my next summer trip to Nagano.
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Price per night from:RUB 10,390
Posted on Nov 9, 2025
Anonymous User
Clean and spacious room. Also clean and convenient onsen on the ground floor. It’s 3-minute on foot to the bus station and surrounded by many cafe and restaurants although many are closed during off-peak season. Shoutout to Tim who provide a lot of helpful information about where to eat and what to do on a rainy day. We had a pleasant time during our stay.
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Price per night from:RUB 9,498
Posted on Jan 3, 2025
kamingchan0822
The location is close to the ski resort.
The hotel staff is very nice and drive us to the ski resort in the morning and night.
The breakfast is also very delicious and there are different dishes every day.
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Price per night from:RUB 7,418
Posted on Dec 30, 2025
Anonymous User
The interior of the guesthouse is very clean overall, and the common areas are warmly decorated and furnished. There's a charcoal stove in the lobby on the first floor where you can relax on the sofa by the fire, which is very pleasant. The guesthouse has an overall feel of a vintage wooden villa.
The rooms are all on the second floor, so you'll need to carry your luggage up (no elevator). The room size is small, but it's very warm inside and generally clean, though occasionally bugs appear (I encountered three). When staying at the guesthouse, it's more suitable to spend time in the first-floor lobby area (it's more comfortable).
However, the guesthouse doesn't have private bathrooms or showers; they are all shared, which might be unusual for those accustomed to hotels.
The guesthouse has two shared bathrooms that require booking on a sign-up sheet. Each bathroom has a shower and a hot tub, and they are very clean. Since there aren't many rooms, you won't have to queue for showers.
However, the cleanliness and maintenance of the guesthouse's shared toilets could be improved. The toilet in the men's restroom on the second floor was leaking a bit, and the waste bin wasn't regularly emptied. Compared to the bathrooms, the shared toilets are still less convenient, and you might find multiple people trying to use them at once.
The guesthouse owners are very welcoming and responsive, but their English is limited, so communication often requires a translation app, which can take a lot of time.
If you plan to visit Goryu/47 ski resorts, you can buy discounted ski passes from the guesthouse owner for 6000 JPY/day, which is much cheaper than buying at the resort. Additionally, ski equipment rental at the guesthouse is also very affordable.
Hotel Oak Tree, located next to the guesthouse (a 5-minute walk), is a free bus stop with several free shuttle buses to various ski resorts. However, you need to pay attention to the timetable (available at the guesthouse), as the bus departure times are limited, and you'll be stranded if you miss one. Other transportation options include taxis, but getting a taxi in Hakuba isn't easy; they are often unavailable (and expensive).
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Price per night from:RUB 3,938
Posted on Jan 31, 2025
Guest User
The room is not small for Japan, it is clean and the view outside the window is beautiful. The service is friendly and there is a semi-open-air private hot spring. Although there is no scenery, it is still very comfortable to take a bath after skiing. The restaurant and bar are both very nice. I met the owner and had a pleasant half-day, half-English chat with him. The owner also treated me to many drinks. The only downside is that there is no elevator, which makes it a little troublesome to move luggage. If you want to eat at the restaurant, remember to make a reservation one day in advance.
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Price per night from:RUB 12,731
Posted on Mar 20, 2025
Huannita
Treasure Hotel, the owner and his wife are very good, basically meet all the requirements (including snow field pick-up and early use of hot springs), the hotel layout is very warm, many small details make people feel very warm, including the free massage chair after soaking in the hot spring, and free popsicles are provided, It’s not far to go to the snow field. You can let the boss drive it. It’s a great experience to drive for a minute.
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Price per night from:RUB 10,142
Posted on Aug 18, 2025
leisha808
白馬八方尾根から近く白馬岩岳からも車で5分ほどの場所にありスキーシーズンにはとてもいい場所にあると思います。
オフシーズンでの利用だったため、他の宿泊客はそれほど多くなく静かに過ごせました。
大浴場のシャワーの水圧が若干気になりましたが、それ以外は満足です◎
特に朝食の蕎麦粉のガレットがとても美味しかったです‼︎
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Price per night from:RUB 6,440