When you stay at Hakuba Tokyu Hotel in Hakuba, you'll be in the mountains, just steps from Hakuba Ski Jumping Stadium and 11 minutes by foot from Hakuba Happo-One Ski Area. This ski hotel is 2 mi (3.2 km) from Hakuba Iwatake Ski Resort and 3.9 mi (6.3 km) from Hakuba Goryu Ski Resort.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, which include outdoor tennis courts. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and gift shops/newsstands. You'll be on the slopes in no time with the complimentary ski shuttle.
Enjoy French cuisine at Chamonix, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 102 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
"Lovely hotel in the middle of Hakuba. Location is a little secluded and without a car, it takes some effort to get to the city or around. We were happy to stay and chill at the hotel though. Opted for half board (Dinner provided) Super convenient with the ski rental on site, and shuttle buses to ski resorts provided.
Onsen: newly refurbished and amazing!
Breakfast and Dinner : was pleasantly surprised by the dinner provided it was a 6 course dinner Jap-French inspired. Had lovely meals every evening.
In house ski rental : it’s good that there is one onsite. However the service was less than desirable.
Rented a snowboard and requested for regular stance, the young guy provided a goofy stance set up.
I only noticed the next day, after bringing it back - and the same young guy was not at the shop. Approached the concierge where the staff then very impatient and frustratingly fixed it for me..
Transport to the ski resort: asked the staff to help book us a taxi to get to Nagano station when we were leaving the next day. Their taxi company was full so they said they couldn’t do anything. We then asked for alternatives, the concierge suggested a shuttle bus to Nagano station, but shortly after said it was not possible as the hotel shuttle didn’t start that early. The staff just seemed abit unwilling to help, and also unclear about how guests leave the hotel. To future travellers; Prepare beforehand - book a taxi / bus in advance and don’t expect the hotel to help"