Find 4-Star Hotels in Hakuba

The room was clean and clean. the air conditioner and the fan are already on. It was cool and easy to spend. Color 々 complete with insect repellent, detergent, etc. thank you. The sauna reaches about 80 ℃ in about an hour and a half I entered twice at night, in the morning. The weather was nice and it was the best place to go. Bonfires and fireworks are the best three consecutive holidays! It was good that charcoal and ash were not necessary to clean up! I want to go again someday.

Even though it was raining, we were able to relax indoors. I highly recommend it for families and friends looking to have a lively time together.

Beautiful accommodation, but when there is no snow yet, there is still not much view. I'll go back again during the snow.

Stayed for 2 nights with families (there are 4 rooms, all with private bathrooms inside). Everything is brand new, spotless, and very modern. There's also a supermarket conveniently located nearby, which is great if you want to buy ingredients and cook. The staff were exceptionally responsive and helpful. Highly Recommended! ⭐⭐⭐⭐⭐

The location of the house is fantastic 👍 Clean and tidy. A lovely foreign lady patiently explained how to use everything in the house upon check-in. I especially loved the large floor-to-ceiling windows with their unobstructed views. I would definitely stay here again next time.

We had an absolutely wonderful stay at this property! It truly exceeded all our expectations and provided the perfect setting for our family getaway. From the moment we arrived, the caretaker's service was truly exceptional. They were incredibly welcoming, attentive, and made sure we had everything we needed throughout our stay. Their warmth and professionalism made a huge difference. The house itself was spotlessly clean and very well-maintained. It was clear that great care is taken to ensure the comfort and hygiene of the guests. As a whole-house rental with three spacious bedrooms, it was perfectly suited for our family. There was plenty of room for everyone to relax comfortably. One of the major conveniences was the fully equipped kitchen. It had every single cooking utensil and appliance we could possibly need, which made preparing meals for the family easy and enjoyable.

Overall, our stay was enjoyable, and the chalet matched the photos. However, I’d rate it 3.5 stars due to poor value for the peak-season price. Check-in instructions were unclear, leaving us to search for our villa in the cold. There were no manuals for the heater, boiler, or washer, and the boiler kept turning off unexpectedly. The concierge was attentive, but these issues dampened the experience. These manuals / improvements / attention to detail should be easy fixes for the management company, but a major oversight for a company that prides itself on hospitality.