Hotels with Breakfast in Hangzhou

"Facilities: Very good, good quality. Hygiene: Clean and tidy. Environment: Nice surroundings, very close to West Lake, about a ten-minute walk. Service: Excellent. It's an old hotel, but the facilities are well-maintained. Overall, it's a very good experience with high value for money. I'll definitely stay here again if I have the chance."

"First, the positives: The hotel's location is excellent, right next to the subway, making it super convenient to get to West Lake and Wulin Night Market! Although the facilities aren't brand new and the room isn't huge, the bed is very wide, which was comfortable even with a child. The breakfast was also good, especially the restaurant staff who were all very enthusiastic. Now, for an unpleasant experience during my first visit to Hangzhou: The night before, I booked a car from Hangzhou to Wuzhen via Trip.com. The estimated fare was 200 yuan (about 50 yuan more expensive than other platforms). The next morning at 10 AM, the driver arrived punctually at the Zhejiang Hotel lobby to pick us up. After we got in the car, the driver said that in addition to the booked fare, we needed to pay an extra 50 yuan for the return trip! The driver had contacted me the previous evening after I booked the car at 6 PM, but he hadn't mentioned any return trip fee then. This led to an argument with the driver. He claimed it was standard practice, while I argued he should have clarified it when he called me the day before (I purposefully booked via Trip.com knowing it was more expensive than private cars, precisely to avoid such haggling!). At this point, a man in a white shirt from Zhejiang Hotel (I'm not sure if he was security or a bellhop) came over and shooed us away, telling us not to cause a disturbance! I want to ask this employee: when a hotel guest encounters a problem, shouldn't you be helping to resolve it? What right do you have to drive away customers? What was your motive and intention? Are you and the driver from the same hometown? Trying to scare out-of-town tourists? Is this how your Zhejiang culture and tourism department teaches you to trick visitors? Then, a man in a suit came out, who I later learned was the manager of Zhejiang Hotel. And indeed, the manager's professionalism was evident! He first calmed us down and explained that such situations happen often and that the driver should have informed us in advance. This was precisely my point; I booked the car a day in advance to avoid any last-minute complications! I don't want to take advantage of anyone, and if the driver had told me the day before, I would have had many other options. Therefore, I urge the hotel to retrain that man in the white shirt! He was severely derelict in his duty and cast a bad light on the hotel!"

"The hotel's location is excellent, with a Line 1 metro station just a 2-minute walk downstairs, perfect for early morning flights. The breakfast offers a wide variety, including a noodle bar and coffee, which is far beyond the standard for mid-to-high-end chain hotels at this price point. I'll definitely stay here again next time I need to catch a flight from Xiaoshan Airport."

"We stayed at Holiday Inn Express, and overall we have no complaints about the hotel itself. The property is very well located — only about six minutes by car from the airport. This was exactly why we chose it: we were arriving very late, close to 1 a.m., and we were traveling with our 4-year-old child. We needed a hotel as close as possible so we could get some sleep immediately after landing. Another important criterion for us was a good breakfast, to wake up, eat, and continue our trip. The room was spacious, with a very comfortable bed and quality linens. Everything necessary was provided, and the bathroom facilities were modern and clean. However, there is one major issue that future guests should be aware of. If you arrive late at night and choose this hotel because of its proximity to the airport, please take a taxi and do not rely on the hotel’s pickup service. This was our biggest disappointment. We spent almost an hour trying to follow the directions sent to us via WeChat, but the staff were not able to provide clear instructions. They also never mentioned that the shuttle runs only once per hour at fixed times. For example, the shuttle time was 1:08 a.m., and we landed at 12:30 a.m. If the staff had simply told us that we could not make it, we would have taken a taxi immediately. Instead, we received a message at 1:07 saying “please hurry,” even though we had been walking in the completely wrong direction due to unclear guidance. Traveling with a child, we lost more than an hour and then had to wait outside even longer. Breakfast was another point of confusion. At check-in, we were told breakfast was served until 10:30. We arrived at 10:35, only to learn it actually ends at 10:00. Thankfully, the restaurant staff were extremely kind and prepared breakfast especially for us — eggs, salad, bread, yogurt for the child, and fruit. This human touch truly made a difference, and we appreciate their warm service. Overall, this is a good hotel with an excellent location, but the information about the shuttle service and breakfast times should be communicated more clearly. I hope this helps other travelers plan better. 我们入住的是 Holiday Inn Express（智选假日酒店）。总体来说，酒店本身没有任何问题。位置非常好，离机场开车大约 6 分钟。因为我们是凌晨一点左右抵达，而且带着 4 岁的孩子，所以需要一家离机场最近的酒店，方便一到就可以休息。另外，我们也很看重早餐，希望早上吃过早餐后继续行程。 房间很宽敞，床非常舒服，床品质量很好，房间里所需用品也都齐全。卫生间设施也很新、很好。 但是有一点非常重要，希望未来的客人一定注意： 如果您是深夜抵达，并且因为酒店离机场近才选择这里，请直接打车，不要依赖酒店的接驳车服务。这是我们此行最大的失望。我们根据酒店工作人员通过微信发来的指引找出口，几乎找了一个小时，但指引非常不清晰。更重要的是，他们完全没有告诉我们酒店的接驳车是固定时刻、每小时只有一班。 例如，当天接驳车时间是 1:08，我们在 12:30 落地。如果工作人员能直接告诉我们赶不上这班车，我们肯定第一时间就会打车，而不是继续盲目寻找。结果我们在 1:07 收到“请快点”的消息，但由于方向完全错误，我们反而越走越远。带着孩子，这段折腾让我们损失了一个多小时，之后还要在外面继续等待，非常辛苦。 早餐方面也出现了信息不一致的问题。办理入住时被告知早餐供应到 10:30，但我们 10:35 到达时才发现早餐其实只到 10:00。幸好餐厅的工作人员非常友善，为我们专门做了早餐——煎蛋、沙拉、面包、给孩子的酸奶和水果。他们的贴心服务让我们非常感动。 总体来说，这是一家位置极佳的好酒店，但需要在接驳车服务和早餐时间的沟通方面更加清晰。希望这条评价能帮助其他旅客更好地规划行程。"

"Really good hotel. Located in Mall building, occupied only some floors. Localisation is really great, very close to the Western Lake. Next to a lot of shops and restaurants, they are even in the same building (for example Haidilao on the same floor). Rooms - I have a bigger one with the city view, so it was very comfortable. There is a laundry room, mini gym and big patio with nice view (so no need to go downstairs to smoke). Breakfest - acceptable. The only one bad thing is terrible coffee on the breakfest."

"Check in was smooth and fast and staff from front desk, housekeeping to restaurant staff were all professional and friendly. Room was little stuffy as the air-conditioning was blowing non-cold air during my stay in late April. Fortunately, I could open the window which allowed cool air to cool the room slightly. Breakfast was good and starts early at 6:30am. Hotel is located diagonally across the Hangzhou train station and the city metro station (3 minutes walk). There are 24hrs convenience stores within walking distance. The famous walking street is just one metro train stop away."

"The newly opened Xiaoren City Center Sky Garden Hotel is now welcoming guests! Panoramic floor-to-ceiling windows offer breathtaking city nightscapes, while the cloud-level heated infinity pool and Sky Bar provide a unique experience – imagine soaking in a bathtub while watching the endless stream of cars flow like a ribbon of stars. Rooms are equipped with smart voice assistants and King Koil mattresses, with every detail showcasing oriental aesthetics. Executive privileges include afternoon tea or cocktail hour for two, and a professional photography team to capture your vibrant moments. Spring exclusive suite reservations are now open, with a Michelin restaurant voucher included for stays of two consecutive nights – ensuring every visit becomes a cherished urban poem. (In short: Experience tranquility amidst the bustling city and savor life above the clouds. From smart rooms to the cloud-level infinity pool, every detail is crafted to provide you with an extraordinary stay. Book now and enjoy exclusive spring offers.)"

"I was extremely satisfied with my stay. For under 500 [currency, e.g., RMB], the room quality and service level were the best I've ever experienced. The front desk staff were efficient and incredibly friendly. As a new hotel, the rooms were clean, spacious, well-equipped, and highly intelligent (the heated toilet seat was a nice touch!). They provided a full range of amenities, including plastic slippers, brown sugar ginger tea sachets, umbrellas, and disposable raincoats – the latter was a lifesaver when it rained on my trip to Lingyin Temple. They offer free simple grab-and-go breakfast and freshly made late-night snacks like wontons and noodles. All in-room snacks and drinks are complimentary with no hidden charges. The proper breakfast, priced at 38 per person, offered enough variety for daily needs, fresh ingredients, and timely replenishment. The hotel's location is super convenient, with various snacks, restaurants, and bubble tea shops right across the street. Shentang Station is just about 100 meters away, making it much easier to visit Hangzhou's surrounding attractions by subway. The front desk staff, in particular, paid great attention to detail, proactively asking about children's slippers for my kid and offering umbrellas and raincoats when the weather was overcast. I'll definitely prioritize this hotel on my next visit and recommend it to colleagues and friends."

"The hotel's location is excellent, just two to three kilometers from West Lake Scenic Area. Specifically, it's on a high floor of Hangzhou Jinhe Building. We booked a 22nd-floor room with a great view, and it even had a small swing. The room facilities are quite new. The front desk is on the first floor of Jinhe Building, and the customer service is very good. Housekeeping was also prompt."

"I highly recommend this hotel for family trips to Hangzhou with kids! The location is a huge plus – it's super close to West Lake, just a leisurely stroll away. No need for long commutes, which makes traveling with children incredibly convenient. Public transportation nearby is excellent, with metro and bus stops very close, so you don't need a taxi to get anywhere. Getting around is completely hassle-free. The hotel is situated right in the Southern Song Imperial Street scenic area. Stepping out, you're immediately immersed in the charm of an ancient street, perfect for a relaxed walk with the little ones. Right next door is Damalong, offering a wide array of local specialty snacks, so you can enjoy both sightseeing and delicious food. We even tried West Lake Fish in Vinegar Gravy, and both my child and I found it quite palatable, not as exaggeratedly unappealing as some online reviews suggest [😂][😂][😂]. The hotel is clean and tidy, and the room is cozy and comfortable, making for a very reassuring stay. The biggest surprise was the hotel's smart robot, which can deliver items and food. My child was super fascinated, chasing it around and absolutely loving it, adding a lot of fun to our trip. The front desk staff were warm and attentive, and check-in was quick. The breakfast selection was also rich, with mild porridges, pastries, and fruits suitable for children. Overall, our family trip experience was perfect: convenient transportation, close proximity to West Lake, hassle-free outings with the kids, and interactive robots. We'll definitely choose this hotel again for our next family trip to Hangzhou!"