Posted on Aug 28, 2026|Standard Room
Anonymous UserGreat environment, nice rooms, and delicious breakfast. Highly recommended! I always love coming back here. The front desk staff are super friendly and quickly accommodate requests. The room feels like a second home. Everything is just wonderful, with excellent service and patient front desk staff. Truly exceptional in every way.
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Price per night from:JPY 7,725
Posted on Aug 8, 2026|Smart Exclusive Bathtub Big Bed Room
Guest UserThe room environment is great, very clean, and the service is also very warm. It offers excellent value for money. The room comes with a free Qipao for photoshoots, and there's free parking. It's also very close to West Lake. Highly recommend!
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Price per night from:JPY 4,491
Posted on Jul 27, 2026|Deluxe Queen Room
YangyangshangshiThis hotel is relatively new and clean in all aspects. The bedding feels quite similar to Atour, and I even saw an Atour logo on the faucet in my room, which makes me wonder if it's a renovated Atour property. If so, it's like getting Atour quality at a lower price. As for breakfast, Holiday Inn Express's breakfast is consistently good among mid-range chain hotels. Regarding service, we received welcome fruits upon check-in, and there was plenty of water in the room, so no need to keep asking the front desk. When I needed something in the evening, the front desk even helped with laundry and brought it back to my room after drying.
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Price per night from:JPY 7,632
Posted on Apr 27, 2026|Elegant Queen Room
Guest UserThe environment here is fantastic! The lobby has books, a guzheng (Chinese zither), and calligraphy brushes, plus two adorable parrots 🦜.
I'm very satisfied with this hotel; the rooms are spotless, and the front desk staff are wonderful.
It's also very convenient for getting around. To go to West Lake, you just need to take the subway to Xiuxi Road Station.
I really love it and will definitely stay here again next time I'm in Hangzhou.
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Price per night from:JPY 5,631
Posted on Oct 4, 2025
ZemoZemor
It's like living in a forest, with acorns constantly falling from the trees. The hotel is very clean, with virtually no mosquitoes. The room facilities are all excellent, especially the toilet flushing, which isn't too loud.
Special praise goes to the hotel staff; their service was exceptionally good from check-in to check-out. They provided afternoon tea with fruit platters, nuts, and tea; offered ginger soup and ice packs if you had a cold; and promptly came to your room to help with any issues.
The hotel only offers vegetarian food. I tried it once, and it was quite good and creative. Compared to the Black Pearl Hotel (averaging 1000 RMB per person), it's definitely not quite as good, but it's much better than other vegetarian restaurants in temples. Every ingredient was very fresh, although there were some issues, like the watermelon in the complimentary fruit platter being sweet and the blueberries being extremely sour. If you don't want vegetarian food, the surrounding farmhouses are a good option, offering fish, chicken, stir-fries, etc. I randomly picked a few and none were bad.
The hotel also arranged various courses, including a healing class and Baduanjin (Eight Pieces of Brocade). Lying in a cabin surrounded by trees and feeling the breeze on a platform by the forest river was a truly therapeutic experience! I stayed for two days and there were still many courses I didn't get to try, so I'll make up for them next time! I'll consider bringing my parents next time.
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Price per night from:JPY 40,531
Posted on Sep 6, 2026|Executive Suite
Manxuexingchen
I brought my parents to Hangzhou, and staying in a hotel as a family of three can be a bit awkward. Hotels around West Lake are either astronomically priced or old and rundown. I bought a room voucher after seeing a recommendation on Xiyou. For a Saturday night, a 50-square-meter two-bedroom suite by West Lake, including three breakfasts, offered incredible value for money. What's more, I was able to book it just two days before our trip.
Of course, there were clear downsides. The room's decor and furniture were indeed a bit old. Being in a bustling commercial area, we could faintly hear car horns and mall music from the street even at 9 PM. However, the upside was that it was very clean, and the beds were comfortable. Once asleep, I wasn't woken up and slept soundly until morning. Having two bathrooms, and with the doors closed, it was essentially like having two separate rooms, which is perfect for adult children traveling with their parents.
The hotel breakfast was also delicious. Besides Bianchuan and small wontons, the live cooking station offered scallion oil noodles. The soy milk was rich, and you could add your own toppings and vinegar to make savory soy milk, which is hard to find a good one outside. The 10th-floor terrace offered a nice view, and we even caught the sunset. It's not far from the subway station, with plenty of food and entertainment options nearby. To get to West Lake, you need to use an underground passage. Overall, I highly recommend it.
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Price per night from:JPY 8,097
Posted on Jul 24, 2026|Jimu Family Room (Memory Foam Pro + Mini Fridge + Smart)
Tianshila
The room was clean and tidy, so check-in was fine. The location is quite convenient, just a straight walk, and West Lake is about 500 meters away. For families with kids, being a bit closer would be better, especially since it was scorching hot when I visited and I was drenched in sweat. My room cost over 900 yuan, but it was pretty basic. This room type definitely doesn't justify the price; it was super ordinary and not worth it at all.
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Price per night from:JPY 8,562
Posted on Oct 22, 2025|Special Queen Room
Guest UserI was on a last-minute trip to Qiandao Lake and arrived at the hotel quite late. Xiao Dong at the front desk was very patient and provided excellent service. The room was nice, and they upgraded me for free.
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Price per night from:JPY 5,189
Posted on Jun 14, 2026
XuanyangxiaokeReally good! The surroundings are incredibly peaceful, with tea plantations all around and fantastic air. The room was comfortable too; the twin beds could be pushed together to make a super-large bed, perfect for stretching out. The front desk service was also excellent, and they even gave us a souvenir when we checked out.
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Price per night from:JPY 12,169
Posted on Jun 21, 2026
Guest UserThe hotel's location is great, surrounded by many high-end shops, perfect for a casual stroll. It's also conveniently close to Wulinmen Pier for boat trips. The interior decor is a bit classic/old-fashioned, and the room isn't huge, but the bathroom is spacious with a separate wet and dry area, which is really refreshing. The service, in particular, was outstanding. As soon as we arrived in the underground parking garage, unsure of how to get out, the butler called us and then personally came down to escort us. After check-out, they again personally saw us off to the garage – truly commendable! We added the butler on WeChat and bothered them with various requests, and they were always patient and meticulous, definitely praiseworthy. Another detail the hotel did very well was the welcome fruit, which included apples and pears, accompanied by a peeler for easy eating – something I haven't encountered in other hotels, truly deserving of praise. The only complaint I have is about the parking. Probably due to historical reasons, the garage is a bit far from the hotel, and first-time, non-local guests will likely find it confusing.
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Price per night from:JPY 10,959