When you stay at Centara Koh Chang Tropicana Resort in Ko Chang, you'll be on the beach, within a 5-minute drive of Mu Ko Chang National Park and Ko Chang Medical Clinic International. This 4-star resort is 2.1 mi (3.3 km) from Klong Prao Beach and 5.4 mi (8.7 km) from White Sand Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a waterslide, and a sauna. Additional amenities at this resort include complimentary wireless Internet access, babysitting (surcharge), and wedding services.
Grab a bite to eat at Sea Breeze, a beachfront restaurant which features a pool view. You can also stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars. Buffet breakfasts are available for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ko Chang? This resort has facilities measuring 3068 square feet (285 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 156 individually decorated guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
"We had an unfortunate experience at the Centara Koh Chang Tropicana Resort. Upon returning to our room, we discovered that a chargeable can of soda was missing from the mini-fridge, along with three towels. Luckily, we noticed it in time and informed the front desk. Otherwise, it would have been difficult to clarify the situation during check-out. It would have caused a lot of trouble if they found missing items after we'd checked out, despite us stating we hadn't consumed anything. We later saw reviews for several other hotels where some guests had similar experiences. We were fortunate to have noticed it early and avoided being wrongly accused.
The garden rooms at Centara are very far from the beach. The beach itself is small, and the seabed is rocky and uncomfortable to walk on. The beach chairs are often fully occupied. The hotel's price-to-value ratio is very low and doesn't meet the expectations for a beach holiday. The mysteriously missing soda and towels only make us question the hotel's management and service quality even further.
If you absolutely must stay here, I strongly advise everyone to thoroughly check all chargeable items in your room upon arrival, preferably taking photos for confirmation. Also, take videos or photos when you check out. Always lock your luggage when you leave the room, and when you return, double-check that all chargeable items are still present to avoid any issues."