Spa Hotels in Koh Chang

"Had a Amazing stay. What a great location and wonderful staff. The view from form all angles of the hotel is amazing! From the room to the pools view everything was perfect. Definitely recommend."

"Located on beautiful White Sand Beach, this purported five-star resort is one of the more luxurious offerings on the island. It is however quite far from the main town (+40 mins by songthaew taxi), with mostly mediocre tourist things in the direct vicinity (expect 150 THB+ one-way to reach any decent restaurant). I booked it because my friends stayed there, so I had little choice, regretfully. While the staff is friendly, warm and helpful, showcasing true Thai hospitality at its best, it could not overcome the poor hotel experience. Especially since the hotel drives up prices aggressively: I paid almost 4x what my friends paid for the exact same accommodation (12K THB/night), severely damaging the value-for-money assessment. Arrival sets the tone. No porters at the lobby until I attempted to haul my luggage upstairs myself. Rooms are not available before 2pm; even if you book in advance and communicate early arrival, you can just go fish. Front desk staff is friendly but very busy, and I was turned away as they prioritized departing guests. Not exactly the warm welcome expected at this price. There is no air-conditioned space in the lobby, so guests wait in the heat or purchase a coffee next door. The “guest lounge” turned out to be a derelict storeroom with no air-conditioning, stacked with leftover furniture and no bar or restaurant in sight. Despite audacious pricing, this is not a true five-star establishment. It is a mass-market, high-volume family beach resort with four pools, devoid of exclusivity or subtlety. The two main pools host happy hours for early afternoon binge-drinking. The other two have zero service and poor maintenance (closed bar, broken chairs). The resort is huge: a quieter Villa section; a main section with dated “Deluxe” rooms; and an annex Hillside building across the road with a rooftop pool and slightly newer rooms. Rooms are reasonably furnished with good amenities (beach bag, towels, slippers), but cleanliness is a serious issue. Upon arrival my floor was sandy and the room infested with mosquitoes due to sloppy cleaning practices. Requests for water, towels and ice went unanswered for hours. The Deluxe room is worn down, clearly a converted twin, leaving no bedside sockets to charge a phone. There was not even a socket for the room’s own lamps. Amateur hour. After one night I had to move to Hillside due to booking issues; there was no way to remain in the same room. The rooms are newer, but the building feels poorly maintained. You walk past stacks of old mattresses left in the open to reach a musty elevator. The annex reception doubles as an evening gathering spot for guests drinking and smoking. My “hillside poolview” room overlooked the main road and next-door private pools, offering little privacy. Facilities were marginally better, but still not worth the price. Bed was fine. Housekeeping was dreadful: the bathroom was skipped altogether, leaving a dirty toilet and used toiletries untouched. At this price and class, unforgivable. Again, many mosquitoes. Breakfast at the main restaurant is decent and service good: made-to-order eggs, Thai pork noodle soup, warm Thai and Western dishes, plus oats, pastries, fruits and juices. Served until 10:30am, and credit to management for not shutting it down on the dot. Other facilities are worn by intensive use: sunbeds (hard to secure), main pools (single entrance despite huge size), and spa (beachfront massage amid constant noise of children). In conclusion, without most of the excellent staff, this would have been a nightmare. Their friendliness could not compensate for offensively priced, poorly cleaned rooms and a mediocre mass-market resort experience. Refuse this place if it asks more than 6K THB per night. At higher prices, there are true five-star options; at this level, better value exists elsewhere."

"The hotel is old but in a very good condition. Service is very welcoming and with a incredibly high level of English language proficiency. Location is rather quiet (there’s a shuttle but you better set with your car or bike) but with a great beach. Good food at the dinner restaurant and plentiful breakfast. Sand fleas is an issue. We’ve got some bites. Good value for money."

"The hotel seem a bit old but maintained pretty well, room big and mattress comfort, it has 2 swimming pools and the beach view restaurant, all staff are very polite and friendly, they’ve their own car park for the guests, convenient for the one who drove their own car or bike, great valve of money, will choose to stay when the next visit in Koh Chang"

"The Mercure Koh Chang Hideaway is a solid 4-star resort located in Bai Lan Bay. As the name ”Hideaway” suggests, it is secluded, peaceful, and removed from the busy party areas. It is an excellent choice if you want privacy, relaxation, and great swimming pools, but it is not the best choice if you want to swim in the ocean directly from the hotel beach. Key Features • Location: It is located at Bai Lan Bay, which is south of the popular ”Lonely Beach.” It is very quiet. To find nightlife or a variety of street food, you will likely need to take a taxi or rent a motorbike to drive about 5-10 minutes to Lonely Beach or Kai Bae. • The Beach: Important Note: The hotel has a private beachfront, but it is quite rocky. It is beautiful for sunsets and relaxing on bean bags, but it is generally not suitable for swimming due to the rocks. • Pools: To make up for the rocky beach, the hotel has two excellent swimming pools. One is a large free-form pool by the ocean, which is very popular with guests. • Rooms: The resort offers a range of rooms from Standard to Private Pool Villas. The rooms are generally reviewed as spacious and modern with Thai influences. The Pool Villas are highly recommended for couples seeking privacy. Dining & Facilities • The Bay Restaurant: Serves International and Thai cuisine. Reviews generally praise the breakfast buffet for having a good variety. The restaurant offers ocean views. • Facilities: • Fitness Center & Spa: There is a well-equipped gym and a spa offering massages (often cited as a highlight by guests). • Entertainment: The hotel has a Karaoke room, a Kids' Club for families, and often hosts fire shows on the beach in the evenings."

"I stayed in a pool access room this time, and the environment was fantastic. Being able to just jump into the pool right from my bed was amazing! I encountered a few minor issues during my stay, but the manager JELL was incredibly kind and helped me resolve them promptly. They even gave me a beautiful cake tree as a gift – super pretty! Thank you, JELL ❤️ I'll definitely choose Tintswalo again next time I visit!"

"A very wonderful hotel in terms of location, rooms, and pools. I liked the people who helped me enjoy my stay at this hotel. It's a great value for money."

"An excellent hotel with wonderful service. Everything was high-class! We were greeted with a welcome drink and shown to our room. The staff was very friendly and helpful. The room was nice, but a bit dark; I'd recommend upping the lighting. Otherwise, everything was fantastic, with a spacious balcony and room. The breakfast was amazing, with a huge variety of dishes! There are two pools, you can also play ping-pong and swing. The beach, which is part of the hotel, is also wonderful. The hotel grounds are large and well-maintained, and the location is great, with a 7/11, a supermarket, and plenty of cafes nearby. Thank you so much for such great service! But the only thing I need to warn you about is: beware of mosquitoes!"

"The hotel grounds are amazing, full of wildlife and nature (no spiders or snakes though). Breakfast was really good and had a great variety. The beach water was clean and the pools were nice. The biggest downside was the terrible soundproofing in the sea-view rooms on the hillside. We could clearly hear our neighbors talking and playing music all night. We called the reception several times, but nothing changed. In the end we just had to wait until they finished partying and went to sleep. The rooms are also a bit worn out. Some mold in places and the plumbing feels outdated. Location-wise, it’s quite inconvenient without a bike or car. The hotel shuttle runs rarely, and every ride to town on a songthaew costs about 50–70 baht per person, which becomes 2–3 times more expensive in the evening."

"Great hotel. Kids loved the 3 pools and the water park. Excellent rooms with plenty of space. Excellent food and brilliant service. The staff helped the kids during meal times. Everything can be done by the hotel but there are local amenities just a minutes walk away including laundry and Marco’s fantastic Italian. The hotel is split into 2 parts opposite each other - water park is where most families like us stayed, the beach side is also great. I didn’t realise the beach was so beautiful- definitely worth a visit. The beach here was much nicer than down the coast: soft yellow sand and gently getting deeper- good for kids. High recommend."