Jumeirah Dar Al Masyaf
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Jumeirah Dar Al Masyaf

Renovated in 2024
2026 Global 100 - Villas
Madinat Jumeirah - King Salman Bin Abdulaziz Al Saud St, Al Sufouh, Dubai, Emirate of Dubai, 75157, United Arab Emirates
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hotel overview picture
Last booked 8 hrs ago
Highlights
Free parking
Ideal location
Great views
Varied breakfast
Top local pick
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Amenities
Restaurant
Indoor swimming pool
Outdoor swimming pool
Private beach area
Beach volleyball
Diving
Snorkeling
Sauna
All amenities
Property Description
With a stay at Jumeirah Dar Al Masyaf in Dubai (Al Sufouh), you'll be steps from Madinat Jumeirah and a 2-minute drive from Wild Wadi Water Park. This 5-star resort is 2.3 mi (3.7 km) from Ski Dubai and 2.3 mi (3.7 km) from Mall of the Emirates.
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9.6/10
Amazing
The room was spacious and the breakfast was excellent.
All 110 reviews
Surroundings
Metro: Mashreq
(4.0 km)
Metro: Equiti
(5.1 km)
Airport: Al Maktoum International Airport
(40.3 km)
Airport: Sharjah International Airport
(56.2 km)
Landmarks: Madinat Jumeirah
(170m)
Landmarks: TODA - Theatre of Digital Art
(230m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

9

Beach House Ocean Room

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Private toilet
Room Details
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10

Palm House Garden Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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18

Malakiya Three Bedroom Villa

2 Single bed and 2 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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11

Malakiya Royal Villa

1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
8

Palm House Garden Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Sofa
Wi-Fi in room
Room Details
Check Availability
9

Beach House Ocean Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

Cove House Garden Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Sofa
Wi-Fi in room
Room Details
Check Availability
9

Cove House Garden Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
16

Malakiya Two Bedroom Villa

1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
10

Palm House Lagoon Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Sofa
Wi-Fi in room
Room Details
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5

Beach House Garden Room

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Private toilet
Room Details
Check Availability
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Guest Reviews

9.6/10
Amazing
110 reviews
This property hasn't received any negative reviews in the past 4 months.
  • Cleanliness9.7
  • Amenities9.6
  • Location9.9
  • Service9.2
Average for similar properties in Dubai
Most Mentioned
Review summary
Powered by AI
Service Quality: Guests frequently praise the hotel's exceptional service, including friendly butler service and efficient luggage delivery. The staff is noted for their professionalism and hospitality, ensuring a welcoming experience.(based on 46 reviews)
Y‍i‍l‍i‍m‍a‍i‍z‍i‍d‍e‍r‍e‍l‍i‍a‍n‍g
August 10, 2025
房間很大 乾淨整潔 出行來回餐廳要坐Abra 打電話叫就好了 可能高峯時段等待的時間長一點 其他時間基本上都比較快的 退房要叫Baggy 就是擺渡車 古堡有四個不同的酒店都挨着的 每家都有自己的風格 沙灘泳池玩不夠根本玩不夠 離帆船酒店也很近 拍照是很出片的 服務有待改進 有的工作人員真的很沒有禮貌 早餐很豐盛 推薦
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Z‍h‍e‍l‍i‍y‍e‍x‍i‍a‍n‍g‍q‍u‍n‍a‍l‍i‍y‍e‍x‍i‍a‍n‍g‍q‍u
August 4, 2025
環境,設施服務都沒有的説,很棒,電瓶車響應速度很快。帶小孩的家庭要注意,我們的小朋友5歲被要求加錢早餐,但是加床沒有加錢。同樣的情況在別的酒店,包括卓美亞的其他酒店都沒有出現這樣子的情況。還有早餐非常的一般,和阿布扎比卓美亞完全不能比。
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
August 3, 2025
請各位朋友定此酒店時,一定要三思三思三思!!!房間很不錯,我們三人出行,沒有要求加床,原準備睡沙發,但是酒店提前準備好了加床而且沒有另外收費。進入房間就發現拖鞋少一雙,就是那種用心了到沒有完全用心的感覺。至此講真也沒啥。重點來了!兩個點導致體驗感非常非常差!第一,房間要求送東西,比如拖鞋,時間會非常非常久,一次50分鐘左右,第二次35分鐘!這樣的體驗感真的非常差!第二,前台服務很差,入住當天手續辦了45分鐘!且未告知早餐通過前台預訂和當場去吃是兩個價格!我們以為沒有區別就去吃了,結果退房當天,跟我們收取195aed每人的早餐費!攜程標註為122.5aed每人,所以差價就非常大了!!!!!跟他們理論,前台堅持聲稱入住當天説了價格,我們也是很無奈,還好攜程客服解決了此事!感謝攜程!攜程順便幫我們做了延遲退房到下午1點,結果酒店一共打了5和電話和來了一次房間,第一個電話問我們是否要求1點退房,第二個電話確認了我們可以1點退房,第三個電話説要給我們送賬單。然後小哥就送賬單過來了,早餐消費賬單並沒有在我們吃早飯的時候跟我們確認,也沒有我們的簽字,所以就很氣憤讓他走了。結果又來兩個電話,我都沒有接,已經不想接了。延遲1小時退房,全用來接電話對賬單了!!!!其中有一天晚上還突然空調關閉,無法打開!播了3次客房服務電話,沒人接聽!!!!你敢信!?!?到最後播了緊急電話,接了,然後大概30分鐘後電話告知可能是外機問題,終於可以開空調了!這是夏天的杜拜!沒有空調沒法睡的!!!總之,體驗感非常差!!!!關於habby hours,第一天我們入住已經19.10所以錯過了每晚17.00-19.00的habby hours我覺得沒啥,第二天我們去了海邊,等buggy送我們到房間是18.57,我要求拿2瓶可樂,他準備走了,我跟他説沒到19點,他才很不樂意的從後面給了我兩瓶可樂。總之,淡季過去這家酒店,價格是相對低一點,但是體驗感拉胯!!!真的拉胯!!!環境確實不錯,但是服務一塌糊塗!!!!最起碼的消費感知消費者這一點,都做不到!!!!
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x‍i‍a‍o‍t‍a‍o‍q‍i‍1‍0‍2‍6
July 2, 2025
卓美亞夏宮一直期待,果然沒有失望。酒店內處處是景,早飯品類豐富,管家很貼心,超棒的體驗
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3‍2‍0‍5‍2‍2‍*‍*‍*‍*
August 11, 2025
一定一定要住villa,服務超好,住的超舒服,睡得超級好,然後還可以在酒店裡麪坐船,游泳池什麼的都很乾凈
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M‍3‍0‍4‍6‍5‍9‍*‍*‍*‍*
July 27, 2025
好的 我們先來説好的部分 風景ok 房間很大 接下來 咱們來仔細説説雷點 我跟我老公每年至少三五次出國旅行 走過的地方住過的好酒店也不在少數 卓美亞真是讓人瞠目結舌 首先,在並非旺季的杜拜,入住卓美亞夏宮,我們經歷的每一個環節都需要等,辦理入住手續要等,坐船或小車回房間要等,早餐要等,早餐的咖啡也要等(我都快吃完了才上)沒有什麼是你不需要等的😅這就是一個奢酒的接待和調度能力嗎? 其次,入住的時候跟我們説升級了房型,結果房間根本看不到泄湖景色,並且進門的時候我和我老公驚訝地發現這個房間是給四個人準備的,理由如下:梳化床和嬰兒床均備好,拖鞋、牙具等均四份,更可怕的是桌子上有一張寫着其他住客名字的酒店訊息單。而且當時已經開好了夜床,我和我老公非常擔心這間房間已經被別人入住過了,而開夜床一般不會更換床品,這也就意味着我們很可能睡了上一位被調走的客人的床!!!(更可怕的是這些是第二天一早上我老公才反應過來的,我還奇怪他幹嘛昨天晚上洗了澡今天早上又洗…)於是我們找到guest relation manager反映這個問題,她説因為原本要分給我們的房間空調漏水,所以這是一個last minute change。好的,這個理由我可以接受,但是我依然對整件事情給我們入住帶來的不便和擔驚受怕感到不爽。更讓人不爽的是,酒店當天所謂的最高層管理front desk manager,一位白袍大哥對這件事情的處理態度。當我們提出是否可以協商退房費的時候,他直接説這件事情out of discussion,讓我們自行聯繫預訂的平台去解決。他認為酒店當時是不願意讓我們在前台辦理入住的時候等太久,所以才臨時起意給我們更換了房間。如果事情確實如此,酒店理應如實告訴我們,而不是自作主張去更換房間。當我提出你應該詢問我們意見並一開始就進行解釋的時候,白袍大哥開始扯東扯西,説大家都有不同的觀點和立場,酒店也是在做自己認為正確的事情。again,做酒店的底線是尊重和理解你的客户,而不是理所當然地替我們做決定。至此,本來並沒有很生氣的我情緒已經開始激動了。針對我們擔心的沒有換床品的衞生問題,白袍大哥給出的解釋竟然是,我們卓美亞這麼大的集團,不可能存在衞生問題不給你換床品的,大哥的理解能力和邏輯也實在是有限。 最後,關於酒店的衞生和設施,房間裏有蒼蠅和很多螞蟻,熱水也是放半天都出不來的,建議大家趕緊Run吧,同價位甚至更低價位都有太多好酒店可以去選擇了。
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 29, 2025
房間非常新非常乾淨,維護得很好,浴室很寬敞。潟湖房帶一個陽台,可以看到內湖很有趣,非常難得的體驗。酒店的早餐也很好。
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L‍i‍s‍A
July 17, 2025
去年入住後推薦預訂第一排海景別墅2樓,視線開闊去海灘方便。今年又去機緣巧合(在酒店升級套間因為滿房衹能晚上入住,且後面行程不能享受套間延遲退房),無意中發現,定後面幾排別墅性價比也不錯的,不必事事都頂配。 但後面幾排房型還是推薦要2樓的,視線開闊。1樓周圍電瓶車經過,私隱總是差了點。另外哪棟別墅/哪一間可以看地圖或者備註。房間有朝內運河的就挺好,朝草地的視線差了點。 60平的房間2人住也很寬敞了,2樓我覺得每間都是帶陽台的。衞生間比較大,差不多和房間對半分面積。最普通房間不含早價格衹有海景套間的三分之一。而且wild wadi水公園門票也是含的(去得早有免費的大毛巾,晚了就沒有了。沒有貴重物品也不需要租箱子)。早飯250人民幣一個人,小童半價,也可以定帶早餐的,不太去的也可以現場再加。 酒店吃飯還是比較貴的,白米飯80人民幣一份,春捲150也是醉了。酒店號稱有20個餐廳,説實話沒啥可吃的。打車去隔壁mall the emirates來回100人民幣,樓下有大時代,漢堡披薩中餐都有。但彌補不了酒店餐食貴/少的缺陷。主樓早餐不錯,煎蛋的師傅很有水平,單面煎嫩而不生。水果麪包一應俱全,中式風格的選擇不多,基本就一點蒸點。 房間整潔程度和打掃沒什麼可挑剔的。這次入住期間,管家服務沒再發生打電話沒人接的情況,基本都挺熱情。電瓶車buggy和船abra基本來得也很快。就是結賬時當地人的數學讓人抓狂,就1晚升套房,後3晚取消所有升級加早餐,單付4天早餐其中2天2人,2天3人。整個結賬過程管家(本次唯一需要吐槽的管家,白人,給人不是很熱心的樣子)一看我説賬單有問題,居然説搞不定要去前台結賬退房。前台又算了好幾遍,終於發現有一天餐費算錯,有一筆賬掛錯……前後算了4遍。當然前台小姐姐還是很有耐心的,入住時前台的先生也非常耐心,到店已經很晚了,還介紹了升級費用,第一晚升級後第二天還延時換房,雖然搞錯了我要升級的房型給了1樓靠海的套房,但態度挺好的,沒有讓我發火。
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Services & Amenities

Restaurant
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Conference room
Multi-function room
Playground
Water park
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 3 years old and under
AED 306.25 (approx. SEK 794.28) per person per night
Extra crib: Free
Children 4–11 years old
AED 306.25 (approx. SEK 794.28) per person per night
Children 12 years old and over
AED 367.50 (approx. SEK 953.14) per person per night

Breakfast
CuisineWestern, American, Asian, Continental, Full English/Irish, Halal
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:30 Open
AgeFee
Children 3 years old and under
Free
Children 4–11 years old
AED 61.25 (approx. SEK 158.86) per person
Children 12–17 years old
AED 122.50 (approx. SEK 317.72) per person
Adult
Buffet:AED 195.00 (approx. SEK 505.75) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2004
  • Renovated: 2024
  • Number of Rooms: 290
Phone:+971-4-3668888+971-43666772
Email:mjreservations@jumeirah.com
With a stay at Jumeirah Dar Al Masyaf in Dubai (Al Sufouh), you'll be steps from Madinat Jumeirah and a 2-minute drive from Wild Wadi Water Park. This 5-star resort is 2.3 mi (3.7 km) from Ski Dubai and 2.3 mi (3.7 km) from Mall of the Emirates.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, a complimentary water park, and outdoor tennis courts. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and an arcade/game room.

Enjoy American cuisine at The Hide, one of the resort's 20 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the beach bar or one of the 9 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Dubai? This resort has facilities measuring 1880 square feet (175 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available 24 hours).

Make yourself at home in one of the 283 individually decorated guestrooms, featuring minibars and plasma televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Wired and wireless Internet access is complimentary, while DVD players and digital programming provide entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and bidets.

Frequently Asked Questions

What are the check-in and check-out times at Jumeirah Dar Al Masyaf?

Check-in time at Jumeirah Dar Al Masyaf starts at 15:00, and check-out time is by 12:00.

Does Jumeirah Dar Al Masyaf have a pool?

Yes, Jumeirah Dar Al Masyaf has a swimming pool for guests.

Are pets allowed at Jumeirah Dar Al Masyaf?

No, pets are not allowed at Jumeirah Dar Al Masyaf.

Does Jumeirah Dar Al Masyaf serve breakfast?

Yes, Jumeirah Dar Al Masyaf serves breakfast for guests. Breakfast options include Western, American, Asian, Continental, Full English/Irish, Halal style.

How much does it cost to stay at Jumeirah Dar Al Masyaf?

Room prices at Jumeirah Dar Al Masyaf vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Jumeirah Dar Al Masyaf from the nearest airport?

The nearest airport is Al Maktoum International Airport, located about 35 mins from hotel by car (40.3 km) away.

What’s the cancellation policy at Jumeirah Dar Al Masyaf?

The cancellation policy at Jumeirah Dar Al Masyaf depends on your room type and booking terms.

Does Jumeirah Dar Al Masyaf offer airport transfers?

No, Jumeirah Dar Al Masyaf does not provide airport transfers for guests.

About This Property

Nearest AirportDubai Intl. Airport
Distance to Airport31.45KM
Nearest Subway StationMashreq
Distance to Subway Station4.03KM
Average Price FromSEK29578
Hotel Star Rating5