Hotels in Temple of Literature, Hanoi

The female receptionist's leering glance at the guest was the first thing that made a bad impression. Instead of smiling and looking straight at the guest, she glanced at the guest from head to toe. The bed sheets were dirty, and the female receptionist ignored the guest's request to change the bed sheets. The guest waited without any notice or response. After being asked many times, 2 housekeeping staff rushed into the room to change the bed sheets with an unpleasant attitude, if you didn't know, you would think they wanted to kill the guest. A good hotel in terms of facilities and services, but the attitude of some departments is not up to standard.

This boutique hotel is located in a secluded alley near the Temple of Literature, and was a charming place where you could experience the local atmosphere of Hanoi. There are many local restaurants and small shops scattered around, and you can experience the lively local life in a quiet environment. The hotel itself is small but cozy and has a calm atmosphere. It is the perfect place to enjoy a relaxing stay while experiencing culture and history. The Vietnamese staff were very friendly and made my stay comfortable. Friendly and helpful staff are an important element of any travel destination, and being able to feel the local warmth is also appealing.

Excellent service, 5/5 for their polite and friendly staff. Smooth check-in and check-out experience. Very accommodating. I was stuck in traffic coming back to the hotel so I wasn't able to check-out before 12noon but they were very understanding and told me not to worry about it, and I wouldn't be charge a late check out fee. The room was a bit dim for my liking but it was spacious, clean and comfortable. View was not so great because there was construction in front but I didn't notice any noise from the outside.

Wonderful Stay – Thank You! I had an amazing stay at this hotel, and a big thank you to Pham Thi Hoa for her exceptional service! Her kindness and attention to detail made my experience truly special. The hotel’s hospitality is outstanding, and I highly recommend it. Great job, team!

”Maison Nha felt more like a home than a hotel. There was a quiet, lived in feeling. I didn’t feel like I was staying in a generic room, it had personality, but nothing overdone. ”

Service and amnesties pretty lackluster for 5*. Lots of misunderstanding, e.g. we asked the room service to bring fresh drinks at 10PM, they came almost at midnight while we were sleeping but rang the bell and knocked until we got up. Restaurant also pretty weak, medium rare steak was gray withoyt a drop of juice left.

Our 2nd stay in a week - we enjoyed our stay again staff were great , friendly and helpful, location excellent, breakfast delicious but unfortunately room 601 we stayed in was not the same standard as our room last week room 501 which we paid the same amount :(

It was a little unpleasant, but it was dealt with right away, thank you very much, the service is very good, mostly Americans, breakfast is on the 10th floor, breakfast is good, and there is a gym. Due to time, I did not go to the 11th floor.

Breakfast is ok, there is a gym, you can exercise, very close to the Confucian Temple

I stayed at this hotel for 5 nights. The room was large, with a huge bed. The windows overlooked the alley. It was noisy one night, since there was a bar nearby. I asked to change the room, but of the available rooms there was a smaller one and its windows overlooked somewhere in the courtyards (not a great view), so I decided to refuse and stay in this room. I can't say that the room was perfectly clean. For example, there was dust on the lamps. I also noticed that they did not wipe the ventilation (the grate was dirty). However, for me it was not critical. They cleaned every day, changed towels every day, and there was always bottled water, tea bags and coffee (all this was free). The shampoo and shower gel had an amazing smell. The bathroom was clean. However, the room itself was morally outdated. It should be updated. Also: half of the sockets in the room did not work, and the lighting was also poorly adjusted. The breakfasts were buffet style. Breakfasts were delicious, excellent, no complaints. The staff is polite and smiling as usual. The hotel is located 10 minutes walk from the Temple of Literature. The airport is 30 minutes by taxi. The center (old quarter) is 15 minutes by taxi. Overall, you can stay here, not the worst choice, but I think that either the room stock needs to be updated or the prices for the room need to be reduced.