Best Macau Hotels

"Above normal 5 star service. From check in to check out all staff are very friendly. Staff always think of customer point. When arriving the hotel staff at the drop off point has suggested to sent the luggage to our room but we wanted to bring the luggage up to the room ourself ( don’t need to wait for the luggage in the room) When doing the check in and after getting the room key , another staff has suggested to sent our luggages to our room and clearly explain why they want to help to sent out luggages to the room. Time receiving the luggage’s very fast. In the check out day , has called for the luggages to sent for deposit. Staff Ricky is very friendly and love to communicate to customers. Well done for his good service. Thanks for making my boss and wife wedding anniversary memorable."

"It's very clean and big. Also very convenient to see major attractions. My kids really enjoyed well in the swimming pool and water park. Food court and many restaurants were easily accessible. Overall very good stay."

"The public areas were impeccably clean, with constant mopping and cleaning, which was particularly noticeable and appreciated during the rainy days we experienced. The supermarket, pharmacy, and jewelry shops located downstairs were incredibly convenient. It’s fantastic for families with children, as you don't need to step outside the hotel to access everything. The breakfast buffet offered a wide array of options, and the kids thoroughly enjoyed it. The room was fully stocked with everything one could need for snacks and beverages, and the toiletries provided were comprehensive and well-thought-out. The only minor drawback was the location; it felt a little off the beaten path, and the immediate surroundings outside the hotel weren't particularly bustling. However, it was a short walk to The Parisian and The Londoner. We would definitely choose this hotel again in the future! One regret was that the 'Figure 8' Ferris Wheel was closed due to a typhoon warning and rain."

"The room was spacious, new, and decorated in an ocean theme, exuding luxury yet elegance – perfect for photos, as shown. The bed, bathroom, and tea bar amenities were excellent, and I appreciated not needing an adapter for charging, with USB ports readily available. The minibar included a complimentary drink, a standard offering at Grand Lisboa Hotels, with no extra charge. The room layout was well-designed and practical; the luggage area had two stands, ideal for couples or families. We requested a smoking room, and it did have a smoke smell, but when we called room service, they immediately brought a high-powered air purifier. Keeping it on significantly alleviated most of the odor. The sky garden on the third floor was very picturesque. It was a shame we missed the afternoon 'Alice in Wonderland' themed performance and interactive session. Breakfast was crowded, and the Chinese options were decent, but the Western desserts and various teas were superb. Getting to the 'three people' area (referring to the main tourist area perhaps) was a bit far on foot, requiring a taxi. However, Wynn Palace was only a 10-minute walk away. Compared to that main area, this hotel has the New Yaohan department store and a large supermarket nearby. Stocking up on food, drinks, and daily necessities here was incomparably cheaper than in the main tourist spots, which is incredibly convenient for families with children and couples on a budget. Next to the supermarket, the Grand Lisboa Palace Food Court offers 'Wing Kee Beef Offal' and a delicious, generously portioned pork chop bun shop, along with Cantonese BBQ and Southeast Asian cuisine. It felt a bit cheaper than the Venetian Food Court, and it was spacious, less crowded, and peaceful. We booked one night because the room rate was cheap, and overall, it offered great value for money. It's perfect for combining with another hotel in Macau to enrich your travel experience and ease your wallet. Highly recommended! Almost forgot to mention, there's a local culture and history exhibition on the third floor called 'Lisboa: A Story of Macau,' which is definitely worth a visit! For most people, it's more worthwhile than the Picasso exhibition. 😎"

"Our stay was absolutely wonderful! The hotel exceeded all my expectations. A perfect blend of comfort and luxury. I would highly recommend this place. The staff was incredibly friendly and attentive especially Mc eduard. He’s very welcoming to every guest. Absolutely liked everything about this hotel.. thank you for an incredible stay! 🎉🎉🎉🎉"

"Usually i dont make comments on here. But my stay at this hotel was a pleasant one. I want to share with you all. I came for the show which was held at Macao outdoor performance venue. When we checked in, the staff at front desk was nice and friendly. We checked in at around 4pm, probably most of the rooms are occupied. Since we had made a request of high floor and non smoking one, he tried to look for a better room for us. Finally he assigned a room that far from lift and non smoking one which was located at middle floor after getting our consent. 'When we went into the room, we were surprised that we could see the venue from our window! And we could also see planes and the airport! The condition of the hotel and room looked quite new and clean. In our bathroom, there was a double basin! there was hand wash gel and i liked that aroma! The hotel is connected to a shopping mall. You may go thru the shopping mall to go to the venue easily. And there is a restaurant in the shopping mall operating around the clock which gave us a convenience after the show. There was also a room with vending machines and ice making machines on out floor. The price there was not rocket high. It is even cheaper than the one from the convenient store at the shopping mall lol The bed and pillows were cozy. You may also adjust the temperature and fan speed of the Air conditioner. After we checked out, we wanted to keep the luggage. Front desk staff was helpful and attentive, approached me before i made any request. And one of the concierge was always smiley, cheerful and friendly (i m sorry i didnt check your name tag but you were the one who passed me my luggage when i claimed it) Overall, it was a good experience. I hope the hotel may keep their good work."

"In Exceptional Stay at Sofitel Macau At Ponte 16 I recently stayed in the Prestige Suite at Sofitel Macau At Ponte 16, and it was truly an exceptional experience from start to finish. The room was spotless, beautifully maintained, and incredibly comfortable — a perfect combination of luxury and relaxation. The hotel’s location couldn’t be better, offering both convenience and a wonderful view of the city. But what truly made my stay memorable was the outstanding service. Mr. Mark from the Front Desk went above and beyond to ensure everything was seamless and pleasant, and Alexandra from the Bellhop team greeted me with genuine warmth and professionalism every time especially during the we leaving Macau to HK Airport she guided us through the entire way it’s really so helpful and make our trip more smooth. Every detail, from check-in to check-out, reflected Sofitel’s signature hospitality. I left feeling refreshed and genuinely cared for. I highly recommend Sofitel Macau At Ponte 16 to anyone looking for a refined and welcoming stay in Macau."

"My wife and I had a very pleasant stay for the first time at Yoho Hollywood Roosevelt hotel. The housekeeping staff for my room no. 905 was excellent in their service. The receptionist Terry, door men (Charles, Edward & Kevin) were also very helpful and attentive to our enquiries and needs. We will definitely come back to stay again when we visit Macau the next time."

"Facilities: This is a retro-style hotel, quite spacious overall, and the room was decent – not tiny by any means. The only drawback was having to get water from the hallway dispenser, which they claim is for environmental reasons. But then again, they wash the reusable cups with detergent, so I'm not sure two small bottles of water justify all that hassle. Cleanliness: The hygiene was pretty good; no obvious stains anywhere. Environment: The room had a slightly damp smell, not very fresh. I kept noticing that musty odor while sleeping. However, the mattress firmness was just right, unlike some hotels where the beds are too soft and leave you with backaches. Service: They spoke Chinese and accommodated my booking requests. I imagine this place would be great value for money if you're visiting during the off-season!"

"I had a wonderful stay at The Londoner Grand in Macau. The staff went above and beyond to make our visit special — they upgraded our room for free and even surprised my mum with a complimentary birthday cake, which was such a thoughtful touch. The hotel environment is elegant, peaceful, and beautifully maintained. Everything was spotless, from the lobby to the room, and the overall atmosphere felt luxurious yet comfortable. The location is also perfect — very convenient with direct access to shops, restaurants, and nearby attractions. Overall, it was a fantastic experience from start to finish. Highly recommend The Londoner Grand for anyone visiting Macau, whether for a family trip, celebration, or a relaxing getaway."