Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Mar 22, 2026|Water Bay Double room
Guest UserAs with the other reviews, the service here is amazing. You have the option to have your breakfast delivered to your room. During check-in, the staff will personally bring you to your room. If you arrived early or plan to leave sun moon lake much later after check out, you can leave your bags or luggage to the staff to keep. Staff here also offers tickets to the ferry, bicycle rental, cable car and other services available. The only con is that there is no lakeview, but everything else is very accessible. Bus station, Ferry station, 7-11 and restaurants are just a few minutes walk from the hotel. As for the room itself, the toilet is equipped with bidet. There's also some snacks and teabags for you. Electric mosquito repellent is also available if there's a need to, but I did not encounter any bugs in the room. Room is also modernly designed and most importantly, clean and bugs-free! Bed is of soft and comfortable type. I nearly dozed off while lying on bed. Wifi's strong as well. Would highly recommend to others who plans to visit sun moon lake. This hotel has almost everything you need, convenience, amazing service, and good food.
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Price per night from:US$84
Posted on Mar 16, 2026|Quadruple Room With Lake View(High Floor)
Anonymous UserGreat hotel and nice big rooms. The view of the lake is right in front. Easy and convenient. A great place for stay in Sun Moon Lake
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Price per night from:US$89
Posted on Jun 1, 2026
Guest UserForest Courtyard Deluxe Quadruple Room (Completed 2026) Section E (E01)
Check-in Date: 2026.05.30 (Sat)
Cost: TWD 2880 (Originally 3247 - TripCoin 367)
The building uses H-steel construction, though the exterior decoration doesn't give that away. The building materials are quite good. The interior decoration is definitely 5-star quality. Most of the main equipment is made in China, and the quality is very high standard.
The bidet toilet (JOMOW), shower facilities, audio system (Edifier M230), and room power control device, though made in China, are all of impeccable quality.
Overall, about 80-90% of the room's building materials are from China, which shows that Chinese building materials still have a certain level of competitiveness.
The stay offered a comfort level of 9.9/10!
Occasionally, there are sheep grazing on the hillside below.
Hotpot is available for dinner, and there are live singers on weekends, which creates a great atmosphere.
Breakfast is Chinese style, with congee served with various Chinese breakfast items, toast, fruit, eggs, and high-mountain cabbage. Beverages include coffee, soy milk, and red bean milk, among others (no Western breakfast options).
It's understandable that there might be some common insects and flies in the dining area.
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Price per night from:US$41
Posted on May 5, 2026
Satomi Kato
I fully enjoyed my stay at Sun Moon Lake Hotel in terms of their hospitality and beautiful & peaceful location.
They have supported me to get to one of the old tea farm which needs special transportation arrangement by arranging a very attentive and helpful driver.
They are located at a peaceful quintet location which is about 15 min walk from Suishe visitor centre also nearby secret small water area where fireflies appears at night of spring season.
They have a free bicycle service too so I could also fully enjoy both cycling and morning walk to see sunrise at a quiet wooden boardwalk.
I would like to come back at the next firefly season.
Thanks again for the wonderful stay.
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Price per night from:US$105
Posted on Apr 24, 2026
Guest User
Great property, less than 5 min walk from the bus terminal. Well appointed room, very clean and great water pressure in the shower. Restaurant in the basement serves some good chinese food with al fresco sitting in front of the lake. Good breakfast is also served in the same restaurant. Staff is very helpful and accommodating. They also provide good discounted tickets for some of the activities like the boat ride, gondola and round the lake shuttle bus. We really loved our stay there.
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Price per night from:US$52
Posted on Jan 14, 2026
LHKOH
We had a great stay! The host was incredibly helpful and friendly, providing excellent recommendations for local attractions and even helping us secure discounted tickets. The room was clean and offered a beautiful view. A highlight was the breakfast—simple yet delicious. To top it off, the host kindly arranged for staff to drop us off at the Shuishe main bus station. Truly thoughtful service!
老板非常热情友好,不仅细心为我们介绍当地景点,还帮我们代订了优惠门票,非常方便。房间整洁干净,窗外的景观也很棒。最赞的是这里的早餐,简单却非常美味。离开时,老板还贴心地安排员工开车送我们到水社码头客运站,真的非常感谢
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Price per night from:US$56
Posted on Jan 25, 2026|Economic Quad Room
Anonymous User
Overall, it was pretty good. My neighbors, either next door or upstairs, were incredibly noisy all night long, moving things around, banging, and jumping. Also, there was no hot water in the dispenser in the hallway, though it's possible I just didn't know how to use it.
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Price per night from:US$59
Posted on Feb 25, 2026|Superior Twin Room
Abby Kuo
The room was clean and spacious, making for a very comfortable stay. The hotel is ideally located in Shuishe, a stop for the Taiwan Tourist Shuttle, offering convenient transportation while still being quiet. It's just a 10-minute walk to the Sun Moon Lake Visitor Center where you can catch the Taiwan Tourist Shuttle and the round-the-lake bus. Since there aren't many shops or food stalls in Shuishe at night, we chose a room package that included dinner. Both dinner and breakfast were buffet-style at the hotel, allowing us to relax and enjoy, offering great value for money. The in-room bathtub was perfect for a hot soak, which was very convenient. The service was excellent, and both my friend and I were very satisfied. We'd be happy to book this hotel again next time.
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Price per night from:US$111
Posted on Mar 3, 2026
Guest User
It was lovely staying at the lakeside hotel, which is at the heart of the Ita Thao village. The proprietors were friendly and welcoming and had incredible local knowledge including exclusive deals for local excursions when booked through the hotel. The self service breakfasts were simple (very typical of ********* breakfast) but of high quality and extremely well cooked.
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Price per night from:US$43
Posted on Jul 23, 2025
Guest User
The hotel is considerably cheaper than others in the area with similar-looking rooms and it is brilliantly-located right at the lakefront and only 2 minutes away from the bus terminal.
The staff is very friendly and you even get a discount voucher for the nearby bike rental.
I booked a room without a window and got one with two windows which is absolutely appreciated. I even had a very large bathroom with a gorgeous and huge bathtub which was an unexpected luxury.
Overall the room is clean and comfortable. The AC works perfectly, the bed is comfortable enough for a few days, and the the linen and towels were fresh.
The interior is dated which didn't bother me me much because it was still as clean as dated interior can get and therefore definitely clean enough for me and for most travellers. I actually kinda liked the old charme.
The walls are thin, though it doesn't matter so much because there aren't many rooms per floor.
The breakfast was surprisingly nice and located in another hotel right at the lakefront so that you have stunning views!
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Price per night from:US$55