With a stay at Holland House Hotel Cardiff By Sunday, you'll be centrally located in Cardiff, within a 5-minute drive of Cardiff Bay and Cardiff Castle. This spa hotel is 1.3 mi (2.2 km) from Principality Stadium and 1.6 mi (2.5 km) from Cardiff University.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an indoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Urban Bar & Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Stay in one of 172 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
"stayed at this hotel and used the spa many times before and have always had a much better experience, which is why I chose to return. Unfortunately, my stay on 27 May 2026 was extremely disappointing.
When checking in, I was asked if I would like breakfast and was told it was very nice. Sadly, the breakfast was awful. The bacon was so hard it could barely be cut, the sausages were stone cold, and the rest of the cooked breakfast was dry and cold. I mentioned this to a waitress, who showed no concern, and when I raised it again at reception and asked for a refund, I was refused. I have attached a photo showing the quality of the breakfast.
I was also disappointed to discover there was an additional charge to use the spa. I booked through Trip.com, and nowhere on my booking confirmation did it mention extra spa fees. When I queried this at reception and showed my booking details, I was simply told I should have checked the hotel’s website. I do not feel this is acceptable, as any additional charges should be clearly stated at the time of booking.
What disappointed me most was the lack of customer service throughout my stay. My concerns about both the breakfast and the spa charges were dismissed rather than addressed, and staff showed very little understanding or willingness to help.
This experience was completely different from the positive stays I have had at this hotel in the past. Sadly, based on this visit, I would not recommend the hotel and will think very carefully before returning. I hope management takes these concerns seriously and works to improve both the customer service and overall guest experience."