Find 3-Star Hotels in Cardiff

"Booked here as I’m having an exam at Cardiff in the early morning. Soundproof was AWFUL even though I asked for a quiet room. Even with earplugs I can hear people opening and closing the doors at 2 AM and later as people jumping (?) on the floor above. I guess I only managed to sleep 3-4 hours that night, before the exam that matters a lot to me. It was DREADFUL. I don’t understand why I was given a room just opposite to the fire door (and being sandwiched between other rooms) even when I asked a quiet room - probably because of my race? The room itself was small, without table and chairs, and without kettle. Window cannot be opened. The coffee machine in the lobby dispenses hot water for free, and staff members at reception were helpful in this case. Hygiene was fine but lime scale and grease were visible on the shower head."

"Spain 🇪🇸 style"

"The hotel is in need of a complete refurbishment. There is peeling window frames and wallpaper and the lifts don't work - not for the old and infirm. The room we were given was on the second floor and we were told it was overlooking the Castle which we couldn't see through dirty windows. Its a shame really as the hotel is very much part of Cardiff's history but you get the impression that the owners are just making-do presumably because the cost of bringing the hotel up to date will cost millions - sorry won't be back"

"Comfortable and Modern Stay I had a pleasant stay at this hotel. The design was simple yet modern, creating a relaxing atmosphere. The room was well-maintained, featuring a spacious and comfortable bed. The bathroom was clean and well-equipped, adding to the overall comfort. A great choice for a straightforward and enjoyable stay!"

"Came here with a friend and overall had a good experience. The staff were very friendly. However, the location was a bit hard to find. Even though it's right next to the train station, it's not very obvious. We couldn't find it at first. Later, when we ordered food delivery, the delivery person circled downstairs for over ten minutes trying to find it, and I eventually had to go out in the rain to meet him 😂 The room was quite small, like a renovated budget hotel, but it had all the necessary amenities. For the price, I was generally quite satisfied. Our window faced the train tracks, but it wasn't too noisy."

"A very nice, simply but comfortably furnished room, spotlessly clean and had everything needed for an overnight stay. The en suite bathroom was also spotless and toiletries were provided, shower etc eco friendly, in large glass bottles. The best part was Carl and the restaurant staff, Carl reserved a parking space for me, carried my luggage to my room and parked the sidewalk for me, no fuss, discreet help. The restaurant staff provided a delicious breakfast quickly and efficiently and were very pleasant. Super hotel, super staff, great location."

"stayed at this hotel and used the spa many times before and have always had a much better experience, which is why I chose to return. Unfortunately, my stay on 27 May 2026 was extremely disappointing. When checking in, I was asked if I would like breakfast and was told it was very nice. Sadly, the breakfast was awful. The bacon was so hard it could barely be cut, the sausages were stone cold, and the rest of the cooked breakfast was dry and cold. I mentioned this to a waitress, who showed no concern, and when I raised it again at reception and asked for a refund, I was refused. I have attached a photo showing the quality of the breakfast. I was also disappointed to discover there was an additional charge to use the spa. I booked through Trip.com, and nowhere on my booking confirmation did it mention extra spa fees. When I queried this at reception and showed my booking details, I was simply told I should have checked the hotel’s website. I do not feel this is acceptable, as any additional charges should be clearly stated at the time of booking. What disappointed me most was the lack of customer service throughout my stay. My concerns about both the breakfast and the spa charges were dismissed rather than addressed, and staff showed very little understanding or willingness to help. This experience was completely different from the positive stays I have had at this hotel in the past. Sadly, based on this visit, I would not recommend the hotel and will think very carefully before returning. I hope management takes these concerns seriously and works to improve both the customer service and overall guest experience."

"Located in the middle of the city centre close to castle and local attractions. Unfortunately room backed into a night club which played music till 4am. If you are a light sleeper this could be an issue. Other then that lovely place."

"This was a lovely room! Didn't have its own bathroom which I wasn't expecting but I think that's just me not really reading the listing! The person who checked me in was lovely and the room was warm and decorated nicely. Thanks!"

"Amazing little place in Pontcanna Great service, great team of staff, very helpful Have stayed twice now and they are a credit to the company Really love the room decor and the breakfast and coffee Had dinner twice also and food was great I’m a hard one to plead with 30 years of hotel experience so we’ll done!"