Located in Fukushima, Sansuiso is within a 10-minute drive of Bikki Numa and Nishida Memorial Hall. This ryokan is 0.1 mi (0.1 km) from Tsuchiyu Onsen and 3.5 mi (5.7 km) from Village of Four Seasons.
Be sure to enjoy recreational amenities, including hot springs, an indoor pool, and karaoke. Additional amenities at this ryokan include complimentary wireless internet access and gift shops/newsstands.
Quench your thirst with your favorite drink at the bar/lounge.
The front desk is staffed during limited hours. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 71 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and electric kettles, and housekeeping is provided daily.
"The inn's food and rooms were both excellent.
Both dinner and breakfast had a wide variety of dishes, and the presentation and flavors were carefully thought out. I was impressed by the seasonal flavors of the food.
The room we were given was also fully renovated and very clean, with a clean feel more like a luxury hotel than a hot spring inn. If there hadn't been any problems, I think I would have been able to relax very much.
Once the open-air bath in our room became temperature adjustable, the water quality and atmosphere were both excellent, and we were able to lose track of time.
There were also three large public baths, each with its own unique atmosphere. Bathing while looking out at the waterfall and well-maintained gardens was truly luxurious, and each one has a charm that makes you want to visit in every season.
The only thing that was very disappointing was that on the first day of our stay, we had repeated problems with the plumbing in our room. The water would come and go, and we couldn't adjust the temperature of the open-air bath, so it was too hot to bathe in. The water from the sink and shower would sometimes flow so violently that it frightened our children, and sometimes not at all. It was very unstable.
Furthermore, the toilet backed up in the middle of the night, wetting the floor and walls, which made our stay extremely unsettling.
The front desk staff tried to adjust the pipes with tools, even though it was late at night, and we appreciated their attitude. However, the problem was not fully resolved, and they simply said, ”Please keep an eye on it,” without offering to move us to another room or anything like that, so we ended up spending the night feeling anxious.
The fact that there was no explanation until we checked the next day and felt like they were not being sincere in following up also bothered me. Honestly, I've never experienced such trouble and response in a room in this price range, so I was very surprised.
Another thing that made me very uneasy was when a male guest peeked at my mother in the public bath.
When we told the front desk, they explained that ”there are an increasing number of foreign tourists, so it's possible that he came in by mistake,” but as far as my mother could see, it was a Japanese man, and I felt suspicious of their response.
If they could take safety measures (such as patrols and increased guidance), I think the inn would be a safer place to stay.
Overall, the quality of the facilities and food was extremely high, and it was such a wonderful inn that I would have given it the highest rating.
That's why I hope that they will improve their response to problems and their sincere follow-up on safety in the future."