Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Nov 10, 2025
Guest User
Standout was the unique rooms which are extremely private, spacious and beautifully designed along the lagoon. Personally I didn’t quite understand the ‘Butler’ concept and found some of the comms style a bit frustrating.
The other standout was the ‘Day of the dead’ celebrations. The property was decorated beautifully and very well organised. The opportunity to also participate was great as we felt emerged in the festivities. It would have been nice if the dinner package also included the face painting.
More broadly the property is set within mayakoba so you can explore the grounds including the other hotels and it was fun to explore on the bikes.
The only other thing to be aware off is also this is the more premium / exclusive hotel in mayakoba it’s still geared towards families or at least there where quite a few kids around. Finally don’t have high expectations of the beach it’s tiny and there isn’t much space.
If you want high end luxury visit Maroma.
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Price per night from:AED 2,957
Posted on Jul 7, 2025
Alisha Corine Victoria
It was AMAZING! I had such a great time there! The staff were super friendly and the food was delicious. I made sure to eat and drink as much as possible, I think I ate too much! There is only a buffet breakfast and lunch and dinner at the restaurants. It's à la carte (if you paid for the package) and you can order as much food as you want. Mexican food for lunch and Italian or Mexican food for dinner (you have to book for dinner). I also love that the rooftop bar has unlimited great food for the whole day. The pool area was nice and so was the furniture. My room was huge and very spacious, I did not have the best view which didn't matter because I was upstairs on the rooftop for most of the time. They also stock the room fridge with soft drinks and beer which are unlimited. Each floor has a water cooler machine and an ice machine which was great when it came to refilling my water bottles. I think it's a great idea instead of the single use water bottles. I highly recommend staying here, my only regret was not staying here longer. I will be back in the future!
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Price per night from:AED 423
Posted on Jan 16, 2024
Meni Farjon
Booked an ocean-view king room for a higher price. Got a rather humiliating view of some fenced balcony that doesn’t even belong to the room with what appears to be an empty roof. Could barely see any piece of ocean. I have repeatedly asked if this was indeed an ocean view room and was told that it is indeed. Very disappointing to pay extra for that. I would have preferred any other view but this really. The food and service is excellent and the property is well maintained, but overall the room view made us feel tricked and ruined the experience.
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Price per night from:AED 895
Posted on Jun 1, 2026
Guest UserWe stayed at the Viva Azteca Hotel for 7 days to celebrate our wedding anniversary. When we entered our room, the small gestures made for our anniversary made us very happy. All the staff members are smiling and doing their best to ensure you have a relaxing holiday. The resort has a perfect beach. However, the sea was very wavy and covered with sea plants. The food and evening shows were very good. There are plenty of places to visit around the hotel. It is also within walking distance to the 5th Avenue in the center. As a result, we had a wonderful holiday. Thank you Viva Azteca, you brought color to our lives.
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Price per night from:AED 1,128
Posted on May 5, 2025
Dominique80
T'es bel hotel chambres spacieuses belle piscine
A friendly staff right breakfast
Sorry that the cappuccino of the morning is paying when you have it can lunch is included
A tranquillity despite the location in the centre
Very close to the road station
I recommend
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Price per night from:AED 371
Posted on Feb 24, 2025|1 KING BED SUPERIOR COURTYARD VIEW
Guest User
Property was developed in 2017 - but similar to other constructions in Mexico it was developed hastily and with poor materials. The wear and tear on the property, and lack of maintenance is noticeable. As for the plumbing situation, the stench of sewage came from the bathroom every night. When the neighbours showered, you could hear the water system very loudly. In general, it was more of a 3.5- 4 star hotel - definitely not 5.
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Price per night from:AED 373
Posted on Dec 20, 2025
Wondoo
Personally, the music sound from the bar did not inturrupt us because we are used to those noise. But if you need a quiet place to sleep, then the hotel would be the bad choice. They did not have a hair dryer so we should’ve dry hair with A/C🤣 There were some bugs like ants and mosquitos which freaked my partner. But “I” was satisfied about the hotel’s cleanness and in/exterior because it looked quite good. If you like bar, there is a good bar in front of the hotel and also a taco place.
Overall, the experience in the hotel was quite good for me and the location was also so good because it’s so close(one block) from the 5th ave.
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Price per night from:AED 113
Posted on Jun 7, 2024|Double Standard King
Megan289What a nice hotel! Really enjoyed my stay ☺️. The staff and the facilities were wonderful!
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Price per night from:AED 155
Posted on Aug 12, 2023
Guest User
It is located in the most central location in the Praya del Carmen area. The beach is close, the bus is close, and the supermarket is close. If you are planning to travel to this area.
There is no reason not to choose this hostel.
step. I like to read books quietly. This hotel is not suitable for people with insomnia.
The hotel is beautiful. The inner rooms are relatively quiet.
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Price per night from:AED 118
Posted on Feb 11, 2025
Guest User
The environment and facilities are complete. Although it can be seen that it is a certain age, the management and operation are still relatively complete. Although there are many restaurants and activities, they all need to be booked in advance, so everyone should be prepared in advance and book the place you like as soon as you arrive, otherwise it will be a pity. You can basically visit one place a day, all of which are very good and fun. The overall feeling is still good
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Price per night from:AED 3,426