Hotels in The North Bund Area, Shanghai

It takes a ten-minute walk to reach the Bund and enjoy the beautiful views of the Huangpu River. The fourth floor is equipped with a laundry room and a gym to cater to the diverse needs of travelers. The 16th-floor executive lounge offers a comfortable lounge space and excellent service. The rooms are warm, clean, and well-maintained, with soft bedding and a clean, odor-free bathroom. Xiao Wu and Xiao Ding at the front desk provide excellent service and make guests feel relaxed. It takes a ten-minute walk to reach the Bund and enjoy the beautiful views of the Huangpu River. The fourth floor is equipped with a laundry room and a gym to cater to the diverse needs of travelers. The 16th-floor executive lounge offers a comfortable lounge space and excellent service. The rooms are warm, clean, and well-maintained, with soft bedding and a clean, odor-free bathroom. Xiao Wu and Xiao Ding at the front desk provide excellent service and make guests feel relaxed. Xiao Ding and Xiao Wu helped me order takeout, which was immensely helpful. When they left, they even helped me hail a taxi. It also helped me with washing clothes, which was fantastic. Really fantastic.

The service was excellent, and the hotel is very close to the Bund. It's also just a 300-meter walk to the subway station. The hotel even provides small maps, and there are plenty of shopping malls, delicious food, and fun activities nearby. The breakfast was also very tasty, and the lobby is spacious. There's even a robot that delivers takeaways to your room, and the service is incredibly attentive; they're always ready to help with any request. It's a fantastic place.

Thank you so much Jun Jun Xiao Shen for taking care of us during our stay at the hotel. We had a pleasant stay and we would love to come back.

We stayed here for 3 days. Location: The hotel is located near the train station, which is very convenient. The residence have a restaurant, coffee and burger shop right beside the entrance to the hotel. It was easy to go to the Jing'an downtown. Service: None of the staff speaks English even though they advise that they speak English on Trip.com. The people at the front desk in the lobby have poor attitudes, and we did not really feel welcomed here. Whenever we had general questions, they seemed to not want to answer and did the bare minimum to help. When I checked in on our first day, the staff told me to wait for another staff because he did NOT know how to do it. We had to wait 10 minutes. Also on the day of our check out, we gave back the hotel room card to another young man at the front desk. He was not service-minded as he was too busy playing games on his phone while we were waiting for him to check us out! Very unprofessional to play games at work and he seemed annoyed and did not understand why I was waiting for him to check us out. I tried to explain to him we had to check out now to catch a flight while he had the audacity to still play on his phone, and he replied that he did not understand why we were still standing there and asked if we had other questions! Room: The apartment room was true to the photos and the room was cleaned daily with no further problem. The shower head in the bathroom spills out a lot of water to the toilet though, which is a minus. The bed was harder than standard hotel bed so it wasn't very comfortable, but we did not experience backpains. We received a gift from the hotel which was nice. Everything was provided daily. Facilities: The hotel's facility has a huge terrace which was really nice and there is also an area for dogs to play. We did not have enough time to try the gaming area and exercise room but it looked nice on the outside. The coffee machine in the lobby was always empty of either coffee or cups though, which was not very pleasant. Overall, we enjoyed the location, our apartment room but the service is truly terrible. It's unfortunate since the residence hotel is very neat and we enjoyed ouf stay at our room. They staffs on the front desk need more service training and generally people who actually like to work in the hotel industry.

Clean and comfortable rooms with a modern design. The hotel is well-situated, close to shopping and dining options. Staff were polite and made check-in smooth and easy. A nice stay for both short visits and city trips.

Hotel location is near to the metro station and the staff here are helpful and friendly

My birthday staycation at W this year! 🎂 We indulged in a 'W Afternoon Dessert Box', experienced the 'W Pujiang Mandarin Duck Water', relaxed at the 'W Nanxiang Xiaolongbao Bar', and savored a 'W In-room Dining Night View Meal'. A one-night stay at the W included afternoon tea and unlimited bar drinks and snacks, offering decent value for money. I'm not sure if they've changed chefs, but the food quality has really gone downhill compared to before. However, the views and ambiance are still stunning and incredibly photogenic – perfect for couples! Haha. As a loyal W fan, I truly appreciate the complimentary birthday cake and the late check-out privilege from the hotel.

I chose this guesthouse in Shanghai during the beautiful autumn season, which still had some warmth left in the air. I stayed for three nights, enjoying a luxurious, elegant, cozy, and comfortable travel experience. Although it's an older hotel, the facilities are relatively dated but well-maintained. Inside the room, there's a large thermostatic pool; even with water in it, it provides warmth without feeling stuffy. The hotel's internal infrastructure maintains a grand yet simple, elegant, fresh, and fashionable ambiance. The bedding and toiletries in the guesthouse rooms are also comprehensive. The large soaking tub in the room is one of its highlights. However, on one day during my stay, a staff member cleaning the room drained the water and forgot to refill it. I ran water into the tub for quite a long time, but the water level didn't rise, so I couldn't use it. The next day, I specifically wrote a note requesting immediate housekeeping and refilling of the tub. When I returned from sightseeing, the staff had indeed cleaned the room and refilled the tub. This soaking tub could even be called a small pool; the water is cleaned and disinfected after each guest, and the staff refills it before check-in. I personally enjoy splashing around in private spaces, so whether for a child or an adult, being able to soak and enjoy the fun of swimming in the guest room is truly peaceful, comfortable, and pleasant. The shower and toiletries in the room were also smooth and comfortable to use, and the bedding was soft, comfortable, and skin-friendly. Ordering takeout to the room was also very convenient. I also received complimentary welcome fruit since I booked the hotel in advance. The guesthouse is conveniently located with excellent transportation links. It's only about a seven to eight-minute walk (400-500 meters) from Tilanqiao subway station, and there are many shopping and dining areas nearby. Popular local attractions like Nanjing Road Pedestrian Street, Yu Garden, and The Bund are just a short subway ride away. The guesthouse staff were also warm, friendly, gentle, and attentive in their hospitality and service. Even though I didn't have bulky luggage, the staff asked if I needed help with it. When I checked in, they even offered me tea. I sincerely thank the guesthouse staff for their thoughtful, gentle, and friendly hospitality and service, which made my trip safe, warm, comfortable, pleasant, and happy.

The comfort level was beyond my expectation honestly. The bed was soft but also supportive. I like the bathroom floor because it was not cold for skin to touch when in bath. Hotel provides a charging usb with 3 types of plugs. Situated at touristy spot so friendly for tourists. Only regret is that there’s no swimming pool. But overall I enjoyed the stay there.

I was very impressed. The staff was very helpful. I had problems attaching my TV box with HDMI and the staff helped out instantly! Front desk was very helpful. We had to use a translate app for some things (as I don't know how to say there is a problem with me connecting things in my room...In Chinese). Bathtub was nice. I appreciated how it is connected directly to a separate shower area. It was sold as a scenic/river view... Ya. Not at all scenic... And the river could be covered by my thumb. Could see no landmarks and the river is only briefly seen between 2 buildings. Granted I was only on the 5th floor (may be better higher up). I would not sell a room with those descriptors. Very misleading. Big bed, couch, and huge TV would be better it also sold with mini bar... But that was 2 bottles of water and 2 cans of soft drinks. While I could not get the thermostat to cool, the room had windows that opened, so I was able to keep my room at a comfortable cool temperature. The mattress is firm. I personally like firm mattresses, but if you don't, you might be disappointed. I slept much longer than I was expecting because for me, I was extremely comfortable. Very close to a Raffles mall and extremely walkable to the international cruise terminal and Sinar Mas Plaza mall. Biggest problem... On the TV it showed the room service icon... But you had to download an app. I tried downloading the app and was still unable to find room service... Not sure if it's my lack of Chinese (and phone translation) or if there is no room service. I know there is a restaurant... If there is room service... An old school paper menu would be appreciated. I know everything is moving to apps and online ordering... But needing to try to download and navigate an app for a club sandwich is a pain. There are plenty of nearby food options...but still. I am not often in this part of Shanghai. But next time I am, this hotel will be where I book. While it may sound like I had a lot of negatives... They are really miniscule and I'm only stating them in hope management sees them. I feel so rested after staying there.