Fusong Hotels with Airport Shuttle

"I came with my child this time, and I was worried about being overwhelmed by the sub-zero twenty-degree weather. But from the moment we landed, the hotel's 'Xue Man' butler took care of everything perfectly. 👉 Worried I wouldn't find the restaurant, they drew me a map. 👉 Worried I'd miss the airport shuttle, they proactively checked the schedule for me. 👉 Worried my child would be cold, they turned up the heating in the kids' room in advance. 👉 I casually mentioned wanting an early lunch, and they immediately coordinated it for me. This isn't just a hotel butler; it's my personal itinerary planner! The room was so warm I didn't want to leave, and the ski rental shop was super convenient, just a 3-minute walk downstairs. After skiing, soaking in the hot spring just topped off the feeling of pure bliss! Getting to the ski resort was incredibly easy. It was my first time visiting Northeast China, and I was initially worried I wouldn't adapt, but their service warmed my heart completely. From now on, when I want to ski in winter, this is my go-to place!"

"長白山花築深雪暖居超讚！屋外冰天雪地，屋內温暖如春，房間乾淨温馨，設施齊全。老闆熱情貼心，位置便利，來長白山住這裏太舒服，強烈推薦！"

"Great experience at Swissôtel Changbaishan! The service was incredible from start to finish. We were able to check into our room immediately upon arrival at 11am and were pleasantly surprised with a complimentary upgrade — from a standard queen room to a spacious suite with a separate living area, kitchen, and two bathrooms. A fantastic way to start the trip. The staff were extremely friendly and responsive, offering almost round-the-clock support via WeChat with very quick replies. The built-in translation feature made communication smooth and easy, which we really appreciated. The location itself is beautiful. The European-inspired architecture and charming walking street genuinely make it feel like a small Swiss mountain town — aside from the many Chinese restaurants, of course. It’s a very scenic and relaxing environment. Breakfast offered a great variety of options, including a standard Western/English breakfast along with plenty of Chinese and ASEAN dishes. Something for everyone. The ski center and slopes are just a short walk away, which is very convenient. Do note that this area mainly offers green and blue runs, the mountain is relatively small and doesn’t have more challenging slopes. It’s perfect for beginners or those looking to practice, but advanced skiers may find it limited. We arrived toward the end of the season, so the snow was starting to melt. However, the slopes were still very well maintained, smooth and surprisingly free of icy patches. Ski rentals are available at the ski center. Basic skis and equipment are included free of charge, while gloves and goggles can be rented for a small fee. After skiing, we visited the spa at Club Med, which was included in the room rate. The facility was surprisingly large, featuring outdoor hot springs (onsen-style pools), saunas, steam rooms, and massage services, the perfect way to unwind after a day on the slopes. Overall, a very enjoyable stay and a great destination for a relaxed ski getaway."

"The hotel service was excellent, with a dedicated butler assigned to us. The breakfast was very rich and satisfying, and they even offered breakfast for two adults and two children for one room, along with a complimentary afternoon tea. We had a slight delay checking in on the first day, only getting our room after 3 PM because it wasn't ready. However, the butler proactively upgraded our room the next day, which we greatly appreciated. Overall, we were very satisfied with the service."

"The first two days were all about getting there and climbing Changbai Mountain, and the check-in experience was a total mess, accompanied by sighs and eye-rolls from the gym staff. The next two days continued to be a special, overpriced experience of a hotel that was either too crowded to accommodate guests or simply didn't know how to when it wasn't. Room: By the third day, I finally noticed issues with the hotel's hardware. For instance, the sink actually smelled. For the first two days, I thought it was due to poor ventilation in the bathroom, with odors lingering after use. But then I realized that even without using the toilet, the smell would appear whenever I washed my hands. That's when it hit me: the sink itself was letting out foul odors. Speaking of smells, I also have to mention the management of smoking. It must be poorly managed because there was always a cigarette smell in the hallway. In a sealed, heated space like this, the smell doesn't just stay in the corridor; it seeps into the rooms. If I were staying at an e-sports hotel, being bothered by this might be an overreaction, but I'm not. On-site transportation: One thing particularly worth noting. After finishing a hot spring session at Mediterranean, there's no shuttle bus back to the hotel. You have to walk to the Swiss Hotel and then catch a ride. I, being the unlucky one, finished my soak at Mediterranean. Because it was too crowded, I couldn't get a hairdryer, so I decided to go back to the hotel to dry my hair. I called the front desk, but communication was difficult. I asked if I could get a shuttle from Mediterranean. The front desk told me to go to the lobby, and I said I was already in the lobby. He then asked for my room number. I told him. He seemed very confused and again told me to go to the lobby. I said, 'I'm in the lobby!' He then said, 'Oh, oh, oh, then you need to walk to the lobby of the Swiss Hotel.' My jaw dropped! Fine! In -17-degree weather, with wet hair, I walked from Mediterranean to the Swiss Hotel lobby. At that moment, all the cigarette smoke, the toilet smell, and the eye-rolls and sighs from the front desk I'd encountered over the past few days rushed back to me. Of course, I'm still inclined to think it was a communication breakdown, and I must have misunderstood something. Back at the hotel, I entered the lobby (the smaller one) and rushed to the front desk to ask her. 'Is there really no shuttle from Mediterranean back to the hotel?' The front desk, looking up from her phone, said, 'Yes, that's correct.' Ah, all the staff at this hotel love playing on their phones! On the fourth day, after a day of skiing, I returned to the room to find that the housekeeping had done a great job, but all the linens were gone. Even the hand towels were missing. I almost laughed in exasperation. On the fifth day, check-out day. My boyfriend sent a message to the butler, letting them know all the linens were gone, just to give them a heads-up so they wouldn't think we stole them 😂😂😂😂😂. The butler apologized profusely. Oh! That morning, at 9:30 AM, we went to the restaurant for breakfast, and there was absolutely nothing left! After staying for four nights, jianbing guozi (savory crepes) and boiled noodles were the only guaranteed items. The restaurant was drafty, and the four hot dishes were never actually hot (the lights only dried out the food, they didn't keep it warm). Any mid-range brand under Huazhu Hotels would utterly beat this dining experience. Check-out: Three people were standing at the front desk. I was pushing a 26-inch suitcase and a 28-inch suitcase. A woman dressed like a supervisor and a front desk staff member were busy chatting, saying there weren't many guests left today. No one offered to help. My boyfriend parked the car and came in to help with the bags. At this point, a male staff member blocked his way, turning back to talk to the three front desk staff. My boyfriend and I, struggling with the large suitcases, waited behind this male staff member until he finished his casual chat with the three female front desk staff, because he was blocking the way. My! God! Goodbye! I wouldn't recommend anyone stay at this hotel unless it's 300 yuan a night. But it's not~"

"I booked tickets for the South Slope, and thought staying here would be convenient. The hotel was excellent, truly great value for money. I was traveling with my parents and children, and we had two rooms in total. My standard room was upgraded to a family room. We had been staying in a guesthouse for two days while sightseeing, so we really needed a good hotel to properly rest. A big hotel is just so much more comfortable and reassuring; it was clean and hygienic, the hot springs were nice, and breakfast was delicious. The staff were also very friendly and helpful. Before booking, I called to inquire about the distance and travel time to the South Scenic Area, and they patiently answered all my questions and even offered travel advice."

"This was my second stay at the Hyatt, and visiting in spring offered even better value for money and an improved experience. The breakfast, as always, was fantastic – a wide variety of delicious options, and the staff were incredibly warm and professional. I highly recommend the Eggs Benedict and the 'shaobing' (flaky sesame bread), they were absolutely amazing! This time, our room was upgraded to a suite, and Michelle was an absolute gem – beautiful and incredibly nice. She really understood our needs as a family traveling with a child, patiently explaining everything and recommending beautiful sights. [Thumbs up, thumbs up, thumbs up] I'd love to come back to the Hyatt in summer or autumn to enjoy the scenery, beauty, and food. Oh, and I'm one of those chosen by Tianchi – I got to see Heaven Lake again! [Smiling face, smiling face, smiling face]"

"Chose this hotel for a skiing trip during the Chinese New Year. Apart from the higher prices, everything else was great. The front desk service was excellent. On check-out day, since we were still skiing in the morning, they kindly allowed us to check out at 1 PM after we communicated, giving us time to freshen up. The hotel breakfast was decent, and its location right by the resort's commercial street was perfect. They also offered a lot of complimentary benefits. The resort itself is really fun and interesting. The underfloor heating in the room was fantastic. I heard the room types are similar to those in Switzerland, and the hotel's architectural style also resembles Switzerland. There are shuttle buses within the scenic area, as well as pick-up and drop-off services to and from the station."

"The hotel offers a convenient shuttle service from the station. It's extremely close to the West Scenic Area distribution center; if you want to get into the scenic area early, this is the place to go. The hotel is very convenient for shopping and dining. There's a food street downstairs, and any place you pick up is acceptable. You can also take a 10 RMB shuttle bus to town for food. The only downside is the breakfast; it's really not very good, and there aren't many suitable breakfast restaurants nearby. It's mainly just for getting by. They also gave us music festival tickets, which we experienced with our child, and it was great. Overall, we were very satisfied."

"The experience was pretty good, I highly recommend this place if you would like to have more privacy as the resort is standalone and if order of getting to the skiing places (there are 2) you would need to order a taxi. The concierge Xiao Sun 小孙 was super helpful from the first day we checked in. He helped us to organize some trips. Thank you so much, Xiao Sun!! 真感谢你！ The hotel offers free entry to Hanshan skiing resort (you have to cover a deposit of 1000 yuan per person, be ready for it). If you would like to experience Wanda Changbaishan skiing, then you would need to take a taxi (takes about 15 mins). The breakfast was pretty good. For dinner they have a very satisfying buffet and some perks like chef cooking carbonara in front of you, some cosplay as well. And yes, there are cute deers living at the area of the resort! We also got a complimentary shooting wearing Korean traditional clothes, it was a great experience."