The comfortable 4-star hotel, with its modern and stylish architectural style, is situated in the center of Tangerang city. The hotel is ideal for both pleasure and business travel, with 150 air-conditioned rooms, free WiFi, a restaurant, a bar, state-of-the-art meeting spaces equipped with videotron, a swimming pool, fitness center and spa.
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I was quite disappointed with the quality of the towels during my stay. For a 4-star hotel, I expected clean, soft, and high-quality towels. Unfortunately, the towels provided were old, rough, and worn out, which did not reflect the standards of a hotel in this category.
The overall stay was pleasant, and the staff were friendly, but details like the quality of the towels significantly affect the guest experience. I hope the management will consider replacing the towels and improving the quality of the room linens to better meet the expectations of a 4-star hotel."
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