The Crowne Plaza NANNING CITY CENTER by IHG is an ideal spot for travelers wanting to discover the city. Visitors to Nanning will find that the Crowne Plaza NANNING CITY CENTER by IHG is a fantastic accommodation choice. Traveling to the hotel is easy with Nanningdong Railway Station located approximately 6km away and Nanning Wuxu International Airport roughly 40km away. Just a short walk from ASEAN Business District Metro Station, traveling to most city destinations is a breeze. There is no shortage of things to see in the area, with the Minzu Avenue, Nanning Science and Technology Museum and Nanning International Convention and Exhibition Center all nearby. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Nanning hotel offers parking on site. Our guests consider this hotel to have excellent service. This hotel is the usual choice for a large number of business travelers.
"Facilities: Overall pretty good. It was around 10 degrees Celsius in Nanning in January, and the AC in the room could only cool, not heat. After I reported it, they explained it was due to the central air conditioning system and quickly sent a space heater (since it's a hardware issue, I suggest making them standard instead of waiting for guests to ask, as it affects the experience). The light and exhaust fan switches for the bathroom are outside the bathroom and around a corner, which is hard to understand...
Cleanliness: Good
Environment: Good
Service: Arrogance was evident everywhere. We arrived at the hotel around 1 PM after getting off the high-speed rail, but the room wasn't ready, and they couldn't give us an estimated time. OK, we waited. They gave us two drink vouchers for welcome drinks at the beverage bar (the tea was teabags, and the juice was made from concentrate). Since it was past 1 PM and we hadn't eaten lunch and didn't have a room, we ordered takeout while waiting for the drinks. A server saw us and aggressively said no outside food was allowed, literally saying, ”This Old Friend Noodle soup smells too strong, but if it were something else, we could *make an exception*!” What? Are guests paying to be disciplined by you? Do we need your 'exception' just to eat? Because they couldn't provide a room or another place at that moment, they eventually dropped the issue. We waited until past 3 PM, and the room still wasn't ready, so we went out to explore. It wasn't until past 5 PM that we received a call saying the room was ready. Good thing we didn't just wait foolishly at the hotel."