Hotels in Qianshan Hot Spring Area, Xianning

The hotel is new and the accommodation is OK as a whole; but there are still many speechless places that have not been cleaned; half of the people who live come to open my door inexplicably; More outrageous is that there are two bottles of mineral water. After soaking in the hot spring, I can’t sleep enough. I asked the front desk for three bottles. I have never heard of which hotel asked for extra money for mineral water. Breakfast is 21 for one person. It is not as good as five pieces of roadside stalls. It arrives at 9:30. There is no drink to drink. Drink some buns with leftover pasta. Breakfast is bad. #health

[Five-star recommendation! Perfect accommodation experience beyond expectations] Convenient travel around. The room was clean and tidy, the bedding was soft and comfortable, and the bathroom water pressure was sufficient and the water temperature was stable. The most pleasant surprise is the intimate service: the front desk lady is very good, the service is warm, the front desk lady takes the initiative to upgrade the room type when checking in, and can also make an appointment for the high-speed rail pick-up station service in advance. There is also a gym, and the laundry and drying room is fully furnished. The breakfast is rich in variety, the sound insulation effect is very good, and there is no interruption to sleep all night. High cost performance, will definitely choose again next time! Highly recommended to friends for business travel and family travel ～

First: ladies at the front desk: rally lovely helpful ladies! But about the rest??? Swimming-pool? Not open yet. Was not advertised on the internet it was closed. We booked the hotel because of the poo…I hardly believe it will ever be open … Breakfast? Terrible. Very old food. Bread options were so old, you could not even bite in it. They do not refill. So no fruit was left at 9.15….. breakfast should be open till 10.00… Food options restaurant for dinner: black pepper beef was way to hard to chew, and overpriced. Room cleaning: perfect Roomsize: okay Airconditioning: we had to ask several times why it didn’t work. It was way to hot in the room, so we didn’t have a nice sleep. Overal: despite the lovely desk ladies, would never again stay here again.

The room facilities are okay, relatively smart, and convenient for eating. There is Wanda Plaza next to it.

酒店門面很明顯亮眼，遠處一下子就能望到，點的外賣還可以用機器人送上來，避免了接觸外賣員的尷尬，房間也很乾凈，還可以讓人代洗送回，不用自己去坐着等真的愛了

The hotel is surrounded by mountains and water, and the environment is very good. Opposite is Qianshan Forest Park, where the forest landscape design is unique and novel. I personally feel very comfortable. I arrived at the hotel that day and took my family to visit Qianshan in the afternoon. It was very pleasant. In the evening, I watched the light and shadow show near the surrounding Moon Bay. It is still a good choice to go out for a leisure vacation with your family. The hotel room has been renovated and there are traces of renovation, but the towels, sheets and quilt covers in the room are very clean and soft.

This was my first visit to Country Garden Xianning, and I truly felt it's the best hotel in the area. Yet, the official photos make it look quite old and dated, which always led us to travel further to Chibi for hot springs. In actuality, both the hotel's ambiance and the room conditions far exceeded our expectations. The restaurant environment was lovely, and the breakfast was hearty. They really should consider updating their promotional images! We were upgraded to a room with a spacious bay window. We asked a staff member for an extra duvet, and the kids absolutely loved playing on it! The Water World is located just across the road from the hotel, with a convenient shuttle service. While the hot springs remain the main draw, they've also added a wave pool and a bubble pool. The large slide is unfortunately out of commission, but for those not keen on thrilling rides, there's still plenty to enjoy. The wave pool's waves were genuinely some of the largest I've encountered in any hotel-affiliated water park – far surpassing those at a certain family hotel newly opened in Wuhan, which charges double the price! The complimentary use of single and double swim rings is also a thoughtful touch. Finally, I must voice my disappointment regarding the kids' activities. The male staff member in charge showed extremely poor crowd control, leading to an utterly chaotic setup. They seriously need to learn from more competent peers in the industry. For starters, the activity content itself was poorly chosen. Knowing it was a weekend and would be busy, they should have anticipated the crowd and opted for simpler, quicker, and easier-to-manage crafts – something like making a lacquer fan or a TCM sachet, which a group could finish in 5-10 minutes. Instead, they went with the most complicated activity, causing everyone to pile into the room and complain. To top it off, the early start was only announced at the last minute. To make matters worse, they completely disregarded their own rules. Many guests complained that reservations were not honored, and people without reservations were also allowed to join. Even if we overlook the multiple booking groups, the main issue was that anyone who simply ignored the rules could just grab materials and start participating immediately. So, for an activity clearly intended for children, you'd see a family of three: the little boy making two items, his mom making one, and his dad occupying a seat as well. I've been to numerous family hotels where, during off-peak dining hours, they utilize banquet halls for activities, ensuring ample seating for parents to accompany their children at the same table. In situations with limited seating, children typically sit at the activity table while parents use small stools beside them. The priority is always to allow as many children as possible to participate simultaneously, and materials are only distributed to seated kids. I've genuinely never witnessed such disorganization where materials are handed out first, leading to a scramble for seats. What I found most incomprehensible was this: since many parents were waiting, they had their children playing in an adjacent area. One parent controversially took all the toys, preventing other kids from playing, which naturally sparked a heated argument with other parents. The dispute lasted quite a while and escalated. I even had to interject, 'It's getting pretty intense; aren't you going to send someone to de-escalate?' The male staff member simply replied that he was too swamped with people today and wasn't going to get involved. I countered, 'By the time you're free, they might actually be physically fighting!' After a moment's thought, he made a call and summoned another staff member, but offered no guidance or handover. Consequently, the female staff member, completely unaware of the situation, ended up trying to placate a different guest who was complaining about the activity schedule. Meanwhile, the original two parents continued their shouting match for a while longer. 😂 Frankly, if they can't even monitor or control the situation, they are entirely unfit to manage kids' activities. These activities really turned into a major negative point.

還可以，整體比較乾淨，設施齊全。落腳一晚，睡的蠻好。

Quiet and convenient, the service is good, the front desk manager Jiang service is good, ask me if I have any special requirements for the room. Seeing that I came over with coffee, I took the initiative to tell me that the front desk can provide free coffee 24 hours a day. The main one is not expensive and it is good to drink. It sounds humorous and intimate, and I poured a cup of 👍 in person.

At the time of booking, my expectations for this Astor hotel were mainly due to its excellent location, but the actual stay was far beyond all my expectations and it was a perfect leisure trip with a high cost performance. The overall environment of the hotel creates a relaxed and pleasant holiday atmosphere, from the lobby to the corridor to the guest rooms, every place is maintained as if it were newly opened, which shows the management team's intentions. The sanitary condition of the guest rooms can be described as ”impeccable”, whether it is the visible area to the naked eye, or the hidden places such as the bottom of the bed and corners, which are cleaned, which is crucial for guests who pay attention to the quality of living. The quality of the room products is also amazing, the number of beddings is high, skin-friendly and comfortable; the quality of toiletries is also superior to many hotels of the same grade. All these quality hardware experiences have become more warm due to the friendly and professional service of the staff. They always think what guests think, whether it is extra pillows or suggestions for sightseeing around, and get a quick and satisfying response. When such an excellent accommodation experience is combined with the top supporting facilities such as Xianning specialty food street and major hot springs that are available downstairs, and then look back at its affordable prices, a sense of joy of ”picking up treasure” comes into being. I would not hesitate to recommend it to all tourists who pursue quality and cost-effectiveness.