Have always wanted to stay here. Sadly it's very dated in places. The first room I checked into was cold, it appeared that the heating was not working. Was offered blankets or change rooms. Opted to change room. 2nd room was unbearably hot but felt I couldn't complain again. Only one of the two small windows opened and the radiator had no controls to turn it down.
The reception gave me no directions to get to either room location the hotel is a maze.
Door staff on security were good and welcoming when getting back early in the morning and this was reassuring. Reception staff on check out were kind and happy to store our bags in the luggage room while we wandered round Bournemouth. For less than £50 for a Saturday night hotel it was as I expected.
Overall very good, and the sea view rooms are worth the extra cost. Food excellent, and although a little pricey no more expensive than other good restaurants nearby.
One oddity is that the pool bar (the pool is slightly detached from the hotel) has no coffee facility, although the main bar in the hotel serves very good coffee and cake.
Amazing location with a spacious room and balcony, the breakfast is also wonderful with fresh homemade bread and offering a lot of amities introduction from the spa and fork and spoon cafe. We have a good time oh and the car park with overnight special offer
The transportation, sanitation, and decoration environment are all very good, and it is very good value at this price. The front desk and service staff are warm and thoughtful, making people particularly comfortable
Relatively small Holiday Inn but still good and good value. Helpful staff. Main issue was that we arrived at breakfast at about 9.45 (it stated that breakfast was served until 10.30). They had run out some of the items which weren’t replaced, and only served some items after about 10.20 when asked. Otherwise, an enjoyable couple of nights.
Excellent customer service from all members of staff.
Room had all the amenities we needed. Bed very comfortable. Breakfast help yourself to cereals and fruit. The waiting staff took your hot food order at your table. Everything was hot, straight from the kitchen. Extra parking around the back is available if the front car park is full. You are a short walk to the top of the zig zag down to the beach and promenade. Overall a most enjoyable stay at The Grove Hotel. Would we return, yes if we found ourselves back in Bournemouth.
We just wanted a reliable, welcoming, safe and CLEAN base for one night at a fantastic price and we got exactly that here at Laguna. It was no- frills, eg no fridge in room ,or edgy decor and no bonus toiletries ...but that is exactly what we didn't need! It was a basic but spotlessly clean room with all the essentials you need for a good night's stay; 2 freshly made beds, an unsuite with hot shower, towels and flannels for 2, a tv with remote, WiFi, tea making facilities and a lockable door with 24 hr security. The welcoming host was friendly and efficient and we were very confident we had chosen the perfect place for our budget. We were within walking distance of the beach and town, with a handy late night shop just a few minutes walk away. This time we didn't experience the rest of the facilities available, such as the swimming pool, games room or bar/ entertainment..but it was good to know they were an option. Thanks for making our trip an enjoyable one Laguna; we planning returning in the future.
The room was great, spacious and air conditioned, and the shower was excellent too (hot water always on demand immediately). The provided breakfast buffet was quite nice too, if a little lacking in options. There weren't that many other facilities provided, but the staff were all pleasant and polite and the location is excellent, right next to dolphin centre, only a short walk away. No complaints.
Check in was very quick. We had a family room with a double and a single basement room. Was get nice, clean and spacious. Plenty of parking, 10 my ns walk to the beach and 10 mins walk to shops and restaurants.
Every time I am in Bournemouth we try and stay at the Hampton. The hotel is clean, the rooms are nice, clean and spacious, the breakfast is well cooked and presented. The check was smooth, the parking facilities are brilliant and only cost £13.50 a day which is reasonable if you are staying in a hotel. You are minutes away from the various shops and restaurants. The seafront is about a 20 minute walk from the hotel. One thing to bear in mind you a climbing a steep hill to get to the Hampton. The Hilton is just next to it but the climb is not as steep. The rooms were clean and fresh the shower was powerful, the beds were nice to sleep on and the pillows were nice and soft. Had a very good sleep both nights.
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JJORid190Have always wanted to stay here. Sadly it's very dated in places. The first room I checked into was cold, it appeared that the heating was not working. Was offered blankets or change rooms. Opted to change room. 2nd room was unbearably hot but felt I couldn't complain again. Only one of the two small windows opened and the radiator had no controls to turn it down.
The reception gave me no directions to get to either room location the hotel is a maze.
Door staff on security were good and welcoming when getting back early in the morning and this was reassuring. Reception staff on check out were kind and happy to store our bags in the luggage room while we wandered round Bournemouth. For less than £50 for a Saturday night hotel it was as I expected.
LLuv Urself 愛自己Amazing location with a spacious room and balcony, the breakfast is also wonderful with fresh homemade bread and offering a lot of amities introduction from the spa and fork and spoon cafe. We have a good time oh and the car park with overnight special offer
GGuest UserGreat location, close to town and the beach, if they refurbished the hotel the price wouldn’t be such a bargain. Keep expectations low and just need some ware to sleep you be happy.
DDiana 1994In general everything was great.
We suggest to change mattress as both we and our friends had terrible back pain but this is of course just a preference and not everyone wants a hard mattress as we do.
Apart from that we love it all in this hotel.
Thankyou .
88285SueHDouble sea view room with balcony. Spacious bedroom with nice seating area. Clean and in good decorative order. Comfy bed, quality linen. Wonderful, original metal-framed window and French door opening out onto huge balcony. Unfortunately, the sea view tuned out to be when looking left from the end of the balcony and not from the actual bedroom. Kettle needed descaling. Bathroom well appointed, nice towels and quality Elemis toiletries, but would benefit from a really thorough deep clean and a lick of paint.
Absolutely fabulous public rooms, not ‘dated’, as some reviews suggest, but furniture and fixtures appropriately in keeping with the style and period of the building. Wonderful!
Beautiful outdoor pool area and indoor spa. Lots of outdoor seating areas. Extensive woodland to the rear of the hotel. Just a few minutes walk to Knoll Beach, through the hotel’s extensive grounds (which includes tennis courts and a golf course) just over the road. Absolutely no information provided about any of these brilliant amenities, or indeed anything at all, in our bedroom. Also, no information about Wi-Fi, no information about breakfast times, no information about how to even contact Reception on the telephone provided in the room …
The food at the evening meal was exceptional but was let down by the very slow service as staff focused on setting tables for the following day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated from the same kitchen.
GGuest UserStunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.
GGuest UserAmazing stay at Hotel Celebrity. Located very near to the scenic view, it offers great and spacious rooms. I stayed at room number 246 and the room was quite spacious clean tidy along with a private bathroom that had a bath tub. The stay was very comfortable and the hotel staff were very friendly and attentive to any query a customer might have. Breakfast includes bacon and other vegetarian options but there was just one spoon to use for bacon as well as the vegetarian options which can lead to cross contamination and for someone like me who does not eat bacon it was a deal breaker. However if a separate spoon would be kept to avoid cross contamination then it would have been even more amazing. Overall the stay and the locality is nice and the staff is quite friendly too. Would highly recommend Hotel Celebrity to everyone willing to travel to Bournemouth for a vacation or leisure time.
GGuest UserWe had a 3 day stay at the Harbour Hotel in Christchurch.
We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda.
Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want.
We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch.
From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable.
All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !
GGuest UserVery happy with my stay at the Harrington Hotel.
Very comfortable room, excellent service in the reception and restaurant. I was able to park near the hotel entrance which was a bonus!
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