Recent Reviews for Canterbury Hotels

Snow Pine Apartment
4.2/58 Reviews
We are couple with a 5 year old girl. We paid SGD697.85 (Singapore dollar) for staying 2 nights in this “2 bedroom apartment” as stated. 3 points here to explain the terrible experience. 1. tv remote is not working. I don’t mind the owner making excuse like “ replied customer’s message within 20mins…..” but they actually took 29mins to reply (19:10 till 19:39). In fact, they didn’t manage to change the tv remote in the end. So I stayed 2 nights without using the TV! 2.there is no clear and obvious description that this “2 bedroom apartment” is actually an adjoining unit which means when u walked into the front door then there are 2 doors link to split parts of the apartment. The problem of adjoining units are thin walls are used to split the apartment into 2 small units. When u stay in this kind of apartment, u have to endure all kind of noises from whoever staying in neighboring rooms. We had 2 days enduring guesting from the other room shouting, slamming the door, kids screaming like crazy both early in the morning and afternoon! 3. When I reflect this bad experience with trip.com customer service, this hotel responded like they have no fault at all and played with words. This attitude makes us feel like being fooled. We paid money to expect to stay in an apartment with privacy and quiet environment but indeed we had such a bad experience! In this market, if it’s an adjoining unit, they should not charge at the rate as if it’s an entire apartment. I’m alright that they rejected to refund the extra amount they charged. Just have to reflect the facts in the review. Thanks.
Novotel Christchurch Airport
4.6/5500 Reviews
The hotel is very close to the airport, making it extremely convenient for transit travelers. The room was clean and spacious. During my two-night stay on different dates, I noticed a difference in amenities. The room had night slippers on the first night, but they were missing on the second night. I hope this can be improved to ensure that all necessary items are consistently provided in every room
Christchurch City Hotel
4.4/5133 Reviews
We stayed at the hotel for 4 nights just recently, first arrived at the hotel, the reception was polite enough but not as helpful as any front desk staff coud be. The room was clean and comfy, location was fantastic, environment was superb (quite, few hote guests). But somehow my wife lost her wedding ring from our room. We only noticed by the end of the day, and should have picked up earier. Mr. Sui Beng Teh, the hotel manager, made it even worse from a travellers point of view. He has the worse attitude to the whole incident, instead of offering his empathy, he pushed responsibility back to the hotel guests who lost the wedding ring in his room at his hotel. His passive aggression is throughout all the poor google review! He reacted bluntly when questioned about CCTV other than the door access record he could provide immediately, being agreesive at his answer and attitude towards to someone who turned over the room to just look for the missing ring. He was not friendly, empathatic nor welcoming despit he is in hospitality industry. Im not blaming at anyone here or making any accusation on anyone but he as the hotel manager was the only one we could seek help for in a foreign country, and he expected us undedstanding how police and system worked here. To us, he made us sound like ****** and being forgetful on our own properties.
Kaikoura Waterfront Apartments
4.7/544 Reviews
As shown in the picture, it is exactly the same, the decoration is new and clean. The hotel provides a convenient check-in method. They opened the door for us before arriving at the hotel and put the key on the dining table. In this way, we can check in directly without going to the front desk to check in. When the hotel staff saw us, they came over to welcome us warmly. When we walked out of the room, we were at the beach.
Rosewood Court Motel
4.6/588 Reviews
David was very friendly and went the extra mile to help us. Room was comfortable had everything we needed. Shops were nearby. David gave us a map when we got there to show us where everything was.
Golden Star Motel
4.4/5126 Reviews
I have given 5 stars to this motel for the service, cleanliness and amenities because each aspect of these beat my expectations! I am usually very conservative in giving reviews. Initially I was expecting very basic service given it is a motel. But when I opened the door of the room I was quite surprised. You could feel the room is very clean and bright. The amenities are sufficient to make a simple meal for yourself. There is also daily housekeeping services as well (given it is a motel). The staff at the reception are also very helpful. When I first arrived, the reception lady asked me where I planned to go and showed me the ways. The motel is also close (5-10 minutes walk) to the Main Street at Riccarton and there are a lot of restaurants there. You can also take bus to the city centre which takes about 30 minutes including waiting. The motel is also very close to the Christchurch railway station which is only 10 minutes walk, great if you are taking the scenic trains. There are also a number of shops near the Railway station and you can do some shopping for clothes, vitamins and fresh food too!
Chateau on The Park - Christchurch, A Doubletree by Hilton
4.6/5375 Reviews
We are on the road trip in New Zealand for 6 days now, this is by far the best hotel I’ve been. We like it so very much! The location is very close to the botanical garden, lots of restaurants nearby, very centralized. The hotel itself is very pretty with English garden all around the property, you can see the very well maintained flowers from every direction, it’s surreal, so so pretty, you have to come to enjoy this lovely view, the pictures can’t do the justice. The front desk ladies are very friendly and helpful, I changed 16 dollars to coins to do laundry. Our room is very quiet and super clean and close to the guess laundry room. The dinner was fantastic and breakfast was served with oatmeal! After 6 breakfast from different hotels with similar English breakfast dishes, I was surprised by the oatmeal served in this place. Best dinner in town, my husband was very impressed by the service, the ambiance and atmosphere. We have been 20 countries, trust me, this is one of the best hotel I’ve been in New Zealand and the world! It’s a pleasure and privilege to stay in such great hotel for one night!!
The Bealey Quarter
4.1/541 Reviews
Great cozy room. Spacious ensuite. Love the body length mirrors. Just wish I had a window I could open rather than a sliding door that looks out to the street! and the Cleaners should come a little later in the day for those who like a sleep in.
Carnmore Hagley Park
4.5/5137 Reviews
Told I had a unit with one bed at check in. My booking said quite clearly “King & single”. 3x visits to front desk. Was told it was Trip.com who made the mistake. Was told I would need to pay more for upgrade to King & single. Showed proof of the booking on iPhone & eventually they offered to change me the next day as they were booked out. Cleaning: dishes left dirty in sink. Towels not refreshed. Dust/dirt around shower area. Exterior lights out. Light near my unit was out. My unit was tucked away in a back corner & it was dark. Asked for it to be changed for security. Was not done. The only had 2x coat hangers in the unit. ***? The TVs in the lounge of both units were very difficult to use. The first may have needed new batteries in the remote. The TVs in the bedrooms are a totally different set up & very easy to use. Very loud road noise at night. Had to keep toilet door shut to try to minimize sound through that window. Won’t stay there again.
Hotel Give
4.5/5138 Reviews
Hotel is very nice and easy access to all location. The art gallery is just next door and full of tourists. Front desk customer service is friendly and helpful. The hotel have a common kitchen and allow you to cook your meal. Kitchen open hour from 7am to 10pm. Besides that, also have hot water. We booked a deluxe room that have 2 divide room with 1 toilet. So is allowed more space for us to pack our luggage.

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Property Information for Tourists

Total Properties2,551
Number of Reviews 24,128
Average Price(Weekday Night)AED 665
Average Price(Weekend Night)AED 669