The location is fantastic, right next to the Arts Centre and the Botanic Gardens. Overnight parking is available for a fee, making it perfect for a city walk after returning your car. Our two-bedroom apartment was on the top floor with excellent views, especially at sunset. However, one of the bedrooms was in the attic, accessed by a set of stairs, which was a bit inconvenient. The hotel has a communal laundry room where you need to buy tokens at the front desk. With detergent, it's about $9+. You can't do laundry after 10 PM.
Suitable for taking children. Our room sleeps 5 people, 3 single beds and 1 double bed. There is a kitchen in the room, the pots and pans are all complete, and there is a refrigerator for your own simple dishes. The hotel is very close to the city centre. Remember to bring toiletries, shower gel, shampoo.
We had a wonderful stay at Kaikoura Quality Suites. The Executive Studio had all the necessary amenities (heater, warm shower, kitchenette) for a good night's rest, along with parking right next door. The motel was conveniently located next to a petrol station and supermarket (New World), and just a short drive to the town centre. We were greeted by a friendly and helpful staff at check-in who also gave us a free glass of milk!
The accommodation is located right in the city center, so the location is perfect, and the room was also very clean. The only downside was that after parking my car in the parking lot and driving away the next day, I unexpectedly received a parking ticket. However, after disputing it, the ticket was eventually canceled. Still, it did take up a lot of time to deal with, which was frustrating. Everything else was great though.
This was by far the best hotel I stayed at in New Zealand. Compared to other Hilton properties, the bed here was noticeably larger and more comfortable. I stayed in a twin room, and each bed was around 1.2 to 1.5 meters wide, whereas other hotels only offered very narrow single beds (about 0.9 meters).
There was also plenty of space between the beds, which made the room feel much more comfortable. The room was very clean, well-equipped, and the front desk staff were friendly and helpful.
The location was also decent, making it a very convenient and pleasant place to stay overall.
I would highly recommend this hotel — especially if you’re looking for a comfortable and restful experience.
The hotel is located next to the Hagley Park. The room is spacious and well equipped and maintained. There is a bus stop on the corner, including line 3 heading to the airport every 30 minutes. The only backup is that the hotel room is facing a busy intersection and can be a bit noisy during the day.
Except there's a stain on my bedsheet, the hotel is a great to stay in as it's spacious and other parts of rooms and toilets are clean. 15min walk to Bontanic gardens or to Riverside market and a Casino just opposite.. Was greeted warming by the staffs n a breeze to check in. It's worth for a long stay where all amenities are provided, especially love their Huia series.
Just to note the towels are changed every 3 days but u can have it changed upon request for environmental friendly purposes.
Easy check in/out. Affordable price. Very clean and spacious for connecting rooms. Bed is bit smaller than usual size but still comfortable. Kitchen /bathroom amenities if good. Air conditioner position not really good especially air flow direction when sleep at night. No free parking. a bit far but still walking distance 15mins to river market. nearby with PnS supermarket is a advantages. Overall is good.
Average hotel, I would recommend staying here only because it is close to the airport. Not a fan of the service received but it is not terrible.
If you are driving, the hotel has parking space or you may park at an open lot just 1min away from the hotel. (paid parking)
Breakfast option was also not great. 28nzd for continental breakfast and 38nzd for full breakfast - dishes for full breakfast were limited and poor. Not worth the money.
The staff were cheerful and friendly.
I think the water pressure was also an issue, but when I told them about my clogged toilet, they came right away and, as it was nighttime and a repair shop couldn't be arranged, suggested I move rooms.
There were public toilets on each floor, so it wasn't a problem that I didn't have to move rooms.
The location was also good, and I had a pleasant stay.
Very Good
112 reviews
8.4/10
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8.3/10
Very Good
GGuest UserA decent hostel in a not-so-far location from the centre. The kitchen and common areas are specious enough and kept clean daily regardless of careless people that were not taught how to clean after themselves. There’s parking available free of charge which is great with an alternative to park on neighbouring streets if full. The beds are not the best, very wobbly and noisy when you turn or tried to climb up. Separate sockets and lights by each bed are great. There are lockers but you need your own bad lock. Staff was polite and friendly.
YYangyang05The location is next to the road, so there will be noise at night when cars pass by quickly and the houses here are generally not soundproofed. But if the room is near the parking lot, maybe it can be improved. Everything else is perfect, because there is a living room and an open kitchen, two bedrooms (one with a single bed and one with a double bed), a separate bathroom with dry and wet areas, and a hair dryer, which is a great deal
GGuest UserI was a bit disappointed. I was expecting this to be a 5 star place, but there were a lot of things that were definitely not 5 stars. The robes were grey and didn't cover bigger people. One of them had pilling all over it, I didn't want to even wear it. The bathroom door squeaked loudly, so if one person got up to the toilet in the middle of the night, it woke the other person up. There were instructions on how to use the spa bath, but not on how to put the plug in. It didn't just plug in normally. We weren't able to use it on our first night which was very frustrating as it was one of our main attractions. I rang housekeeping the next day. Someone came and had a look and said that you had to turn a know on the side of the spa, how would anyone know that? The lock on the door to outside was broken and a small slide lock had been put on. Why not fix the main lock? I used the toilets to the side of the library and when I washed my hands, the tap was all loose and wobbled round. All these things are little but show that the lodge needs to have things fixed or updated. For $300 per night, you expect the best. The worse thing was on our last morning, we got to breakfast about 8:45, the restaurant closes at 9:30 am. There was continental and scrambled eggs and bacon. At about 9:00 am they stopped bringing out anymore bread to toast. No more croissants, eggs or bacon were brought out. There were about 6 tables with guests and everyone kept going up and checking, but they didn't refill. People were saying, they must have run out of food! But for some reason the waiter kept lifting the lids to the egg and bacon to see what was in there, but of course there was nothing as he hadn't refilled it and he was the only waiter!! I was really disappointed and wouldn't recommend it, unless you are getting a really good discount.
AAnonymous UserAfter landing in Christchurch on a red-eye flight, it was already deep into the night when we checked in. The gentleman at the front desk, who had a British accent, was incredibly enthusiastic and efficient. Whatever we needed, even in the dead of night, was promptly brought to our room after a quick call. The hotel is conveniently located right behind a street bustling with restaurants, and it's also just a short distance to the city center for shopping. In fact, we later regretted not staying here again when we returned to Christchurch after our travels and opted for a different hotel.
GGuest UserVery good location as it is just walking distance to the food hub and airport is about 10 minutes walk away. Nice lounge and kitchen area. Pods were clean, however the individual fan inside the pod was quite noisy and hot so it affected my sleep quality. Also would be good to have shampoo and body wash dispenser set up in every shower room.
GGuest UserExcept there's a stain on my bedsheet, the hotel is a great to stay in as it's spacious and other parts of rooms and toilets are clean. 15min walk to Bontanic gardens or to Riverside market and a Casino just opposite.. Was greeted warming by the staffs n a breeze to check in. It's worth for a long stay where all amenities are provided, especially love their Huia series.
Just to note the towels are changed every 3 days but u can have it changed upon request for environmental friendly purposes.
FFayreWe are couple with a 5 year old girl. We paid SGD697.85 (Singapore dollar) for staying 2 nights in this “2 bedroom apartment” as stated.
3 points here to explain the terrible experience.
1. tv remote is not working. I don’t mind the owner making excuse like “ replied customer’s message within 20mins…..” but they actually took 29mins to reply (19:10 till 19:39). In fact, they didn’t manage to change the tv remote in the end. So I stayed 2 nights without using the TV!
2.there is no clear and obvious description that this “2 bedroom apartment” is actually an adjoining unit which means when u walked into the front door then there are 2 doors link to split parts of the apartment. The problem of adjoining units are thin walls are used to split the apartment into 2 small units. When u stay in this kind of apartment, u have to endure all kind of noises from whoever staying in neighboring rooms. We had 2 days enduring guesting from the other room shouting, slamming the door, kids screaming like crazy both early in the morning and afternoon!
3. When I reflect this bad experience with trip.com customer service, this hotel responded like they have no fault at all and played with words. This attitude makes us feel like being fooled. We paid money to expect to stay in an apartment with privacy and quiet environment but indeed we had such a bad experience!
In this market, if it’s an adjoining unit, they should not charge at the rate as if it’s an entire apartment.
I’m alright that they rejected to refund the extra amount they charged. Just have to reflect the facts in the review.
Thanks.
KKuishouThe room was very clean, and the facilities were standard for a four or five-star hotel, with a separate shower and toilet. The bed was also quite spacious. The breakfast was reasonably rich, and you could order omelets separately. The hotel is extremely close to the terminal; you can reach it right after exiting. Outside, there's a car rental company parking lot, which is very convenient if you're renting a car because you can park there and avoid paying hotel parking fees. Within a 10-minute walk, there's a commercial complex with restaurants and a supermarket. It's a very convenient place to stay when arriving in Christchurch.
GGuest UserWe stayed at the hotel for 4 nights just recently, first arrived at the hotel, the reception was polite enough but not as helpful as any front desk staff coud be. The room was clean and comfy, location was fantastic, environment was superb (quite, few hote guests).
But somehow my wife lost her wedding ring from our room. We only noticed by the end of the day, and should have picked up earier.
Mr. ************, the hotel manager, made it even worse from a travellers point of view. He has the worse attitude to the whole incident, instead of offering his empathy, he pushed responsibility back to the hotel guests who lost the wedding ring in his room at his hotel. His passive aggression is throughout all the poor google review!
He reacted bluntly when questioned about CCTV other than the door access record he could provide immediately, being agreesive at his answer and attitude towards to someone who turned over the room to just look for the missing ring. He was not friendly, empathatic nor welcoming despit he is in hospitality industry.
Im not blaming at anyone here or making any accusation on anyone but he as the hotel manager was the only one we could seek help for in a foreign country, and he expected us undedstanding how police and system worked here. To us, he made us sound like ****** and being forgetful on our own properties.
JJingshitingqiuruiThe hotel boasts an excellent location. Our windows overlooked Cathedral Square, and the library was just outside on the ground floor. Christchurch is a compact city, and the hotel's central location made it incredibly convenient to get around. Our room was quite spacious. We booked a room with two queen-sized beds (each 1.5 meters wide), and our entire family slept very comfortably.
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