Beautiful property, the lounge areas are tastefully done. Has dinner on the property, amazing food with great value for the set dinner.
The room is big and clean. Great water pressure. However there is no AC, not sure how it is during the summer. We arrived at a perfect weather, the room provides a little table fan for ventilation. Would definitely return again.
Country-style small hotel, the hotel country bar is very cute, the temporary short trip is very comfortable, the kitchen, washing machine with dryer, everything, the room is spacious and bright, the family room is in the attic, the skylight is very comfortable.
We had a lovely and peaceful weekend at this hotel. One of the best places not far from busy Edinburgh to enjoy a day together with the family. The service is outstanding, and the staff is polite and helpful. We really enjoyed the SPA area with the warm swimming pool and sauna. We will definitely come back to get some relaxation in this place.
40 minutes by bus from princess street , amenities not that good , won’t even get a bottle of water , fire alarm went off at 5 am and woken everyone up and only got an apology
Very nice. Very friendly staff. We stayed there to go to Edinburgh for the Festivals. 5 minutes walk from the station. Can you enjoy all the tastes in the big city without problem. Good enough breakfast. So take your own soup to the breakfast room.
Everyone must read every letter from the hotel carefully! Apartment hotel, no front desk! This is explained in the booking form and letter. You need to rely on the prompt 1️⃣ in the letter to find the way, 2️⃣ get the password (1st code) to enter the property in the apartment area, 3️⃣ the password (2nd code) to get the key. This very important letter was sent within 72 hours before check-in. Be sure to pay attention to your mailbox and every prompt of the Trip.com system! ! ! Bookings in China are through Trip.com , but overseas agents are another one. If the hotel mentions the name of another agent during the call, don't panic. Leave messages through the platform of Trip.com , which often show an unread state. The actual experience is that the other party may have received the message. The network phone can be connected. Service attitude is very good. The current service phone work method is: before 7 pm is the customer service center of the hotel group; After 7 pm is the local staff of St. Ann. The apartment itself is great. The photo is real for reference. Overall recommendation!
Spacious and modern rooms, comfortable beds. Regular cleaning, savory breakfast to order in the restaurant, very reasonable prices for catering, friendly staff. No hair dryer and bring a shower cap because the shower head is high and fixed. Very quiet and well-insulated hotel. Excellent value for money
Hotels in Edinburgh were too expensive for Halloween, so I chose this one a bit further from the city center, but it was easily accessible by public transport. The front desk staff were very friendly, and the room felt warm and inviting. I mentioned the sheets were a little dirty, and the manager personally changed them for me, which I felt a little embarrassed about. The view from the window was of a peaceful Scottish autumn landscape. I initially thought traveling to and from the city would be time-consuming, but I unexpectedly saw Scottish pastures and sheep, as well as the World Heritage-listed Forforth Railway Bridge and Queensferry Bridge along the way – a truly delightful surprise! I had seen the railway bridges from the plane; they were magnificent. I never imagined we would actually pass by them – a wonderful unexpected bonus. It was a pleasant surprise, and I truly experienced the authentic Scottish countryside. I loved it; it was definitely worth the trip.
CCharly Chelsea40 minutes by bus from princess street , amenities not that good , won’t even get a bottle of water , fire alarm went off at 5 am and woken everyone up and only got an apology
MM345514****Hotels in Edinburgh were too expensive for Halloween, so I chose this one a bit further from the city center, but it was easily accessible by public transport. The front desk staff were very friendly, and the room felt warm and inviting. I mentioned the sheets were a little dirty, and the manager personally changed them for me, which I felt a little embarrassed about. The view from the window was of a peaceful Scottish autumn landscape. I initially thought traveling to and from the city would be time-consuming, but I unexpectedly saw Scottish pastures and sheep, as well as the World Heritage-listed Forforth Railway Bridge and Queensferry Bridge along the way – a truly delightful surprise! I had seen the railway bridges from the plane; they were magnificent. I never imagined we would actually pass by them – a wonderful unexpected bonus. It was a pleasant surprise, and I truly experienced the authentic Scottish countryside. I loved it; it was definitely worth the trip.
GGuest UserThe hotel was clean, but I booked a double bed room to share with my sister on trip.com and when I paid and got a confirmation that it’s a double room it was not refundable . When I contacted the hotel they said that because they did not have twin rooms available it reverted the booking to double in the system. I contacted trip.con to cancel the booking they said that it was non refundable booking, I explained that it was their system that made the error and not me, the agent said I will contact the hotel and check if they can accept a refund, she got back saying that they have refused and trip.com could not help. I was furious and I had to go and sleep on the sofa bed and this was uncomfortable also the heating was doing some tapping sound as I am light sleeper I could not sleep properly at all.
CCosmas OdogwuThe thing I enjoyed most here is the buffet breakfast
There were enough to choose from and I enjoyed myself.
The hotel is affordable too
However, the location is not so great especially if you want where things are happening.
The basic things you need to buy are nearby because there were superstores opposite the hotel across the road. I enjoyed the ASDA and McDonald's there.
I recommend here if you want somewhere a bit quite and cool
SShepShepThe trip was great, comfortable beds and a terrific shower. The breakfast was tasty and staff friendly. I’d really recommend the breakfast as it’s a buffet style for tea, coffees and pastries. I’d stay there again the next time I’m in town!
CCMarieP86A lovely building and entrance, including a lovely garden and fountain. Very clean and classy, reception staff friendly and helpful. Room was fantastic, so modern and clean with plenty of floor space and storage. Big smart tv, hair dryer, iron and board, free mini toiletries, tea/coffee, full length mirror…couldn’t have asked for more at such a reasonable price for the room! Only thing was the room felt extremely hot when I first checked in (even though radiator was not on). I asked at reception if I could have a fan as windows barely open and a few minutes later it was brought to my room! Restaurant and bar great, breakfast lovely…highly recommend this hotel
GGuest UserThe most surprising hotel during the trip to Scotland. On the first day, a white guy at the front desk was very enthusiastic and patient. On the second day, I met a black girl who could speak simple Chinese and was very enthusiastic to help us communicate and book the golf course. The waiter in the Italian restaurant was also very good and very enthusiastic. I originally only stayed in the hotel for one night, but decided to book another night on the second day. The overall experience was great. Thank you
GGuest UserSpacious and modern rooms, comfortable beds. Regular cleaning, savory breakfast to order in the restaurant, very reasonable prices for catering, friendly staff. No hair dryer and bring a shower cap because the shower head is high and fixed. Very quiet and well-insulated hotel. Excellent value for money
GGuest UserThe location was wonderful, just at North Street and not far from Scores, the city T2 social, the city centre, all the restaurants.
We were so lucky with the weather, and managed to have a round of golf at the New Course.
the rooms were big and nicely heated. I managed to get the corner room and have great views of the streets. It was well ventilated and the noise on the street did not affect me.
CChun Kong ChoyThe establishment is more interested in running it's restaurant business than the hotel which is formed as one business attached together as one business entity. Even the entrance of the hotel is locked and guests have to use the entrance of the restaurant. No helper to help carry luggages as all the workers were busy helping in the restaurant. There is no elevator for a 3 storey climb to the rooms.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 1,500,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.