Clean and friendly hotel. Great service and good location. But if you want to get a taxi, better order it by Uber. Taxi charges extra if ordered by the front desk.
Very good hotel, newly renovated, very new, the room is very large and comfortable, except for the street is a bit noisy, the others are very good, the breakfast is great, the fruit is very fresh and sweet, and the ribs can be drunk, which is very surprising. At least the best rib soup I have ever drunk in Moguo, there is free parking space, the only regret is that there is no elevator up and down, you need to walk, you will choose here next time.
The service upon arrival was very good, although it took a while to check in, it was already after 3 and they already had several guests waiting to get into the room, they said that they had not yet updated the status of the rooms.
In the room almost everything was fine, except for the amount of water in the shower and in the sink faucet, there was little.
At check out, the girl who helped me was very fast although her attitude was not the best when I asked her about the bill, as if she was busy or in a bad mood.
In general it is a good hotel, very well located
Very good location, all staff from the friendly entrance, the beautiful place, only the disadvantage that when arrived there were no towels and the bathroom a little percuted (tasse) and their tin had a light creep where the water was running, I comment this in order to improve, from there out everything very nice thanks.
Nice hotel, comfortable and clean rooms. Fantastic breakfast spread! However, Just one restaurant and a cafe, would appreciate to have more dining choices.
The old brand is more reliable, the hotel facilities and service location are very satisfactory, a few minutes walk is Wal-Mart, this area feels safer, next time you come to business trip will stay here
Very Good
126 reviews
8.5/10
Price from
AU$134
per night
Check availability
See All Hotels With Bar in Guanajuato
Recent Reviews for Guanajuato Hotels
See all
9.0/10
Great
Bbm998I stayed one night at the Hilton Garden Inn Silao Aeropuerto Bajio for a business trip and was overall very pleased with the experience. The standout feature for me was the extremely comfortable bed—perfect for getting a restful night's sleep before a busy day.
The free airport shuttle was another big plus. I called as soon as I landed, and the shuttle arrived within 10 minutes—fast, convenient, and stress-free.
While the stay was generally very good, I did notice the bathroom cleanliness could use a bit more attention, especially around the small details. The toilet was also clogged upon arrival, which was a minor inconvenience.
That said, the value for the price was excellent, and despite those small issues, I would definitely return for future business trips. With a bit more attention to bathroom maintenance, this would be a near-perfect stay.
EEstrella 星星A fabulous hotel at the entrance of San Miguel. The location is great, although is not right at the center of the city it turned out to be better for us (you avoid the noise of the fireworks all night long).
The rooms where clean, spacious and with a beautiful style. The lady at the reception was really nice and helpful. And the swimming pool is amazing.
But! The Jewel of our stay was the hotel itself, is decorated in such an exquisite way! It looks like an antique store, full of details and beautiful objects!
Will definitely stay again here in my next visit to San Miguel de Allende.
GGuest UserGood location, very friendly service staff ! but negative, the staff are very distrustful and keep running after you to ask you to pay, especially in the restaurant. like . Very unpleasant and a big change from last year. That's why we changed the hotel.
Gute Lage, sehr freundliche Mitarbeiter im Service aber negativ, die Mitarbeiter sind sehr Missttrauisch und rennen laufend hinter einem her, dass man bezahlen soll, besonders im REstaurant. wie . Sehr unangenehm und eine große Veränderung gegenüber dem letzten Jahr
GGuest UserRoom had no bedroom slippers, coffee tea making services - none of the usual or basic amenities provided by hotels. The worst was the shower area. Water leaks out to outside area till the carpeted floor. The bathroom area was run down. No hot water at the water basin. No stopper found for Water basin/sink . The bathroom had a window pane opening out and not supported by a ventilator . Cold at night .
JJesijeThe hotel is good, the room is clean, the housekeeping staff are friendly, and the breakfast is delicious. However, I booked a room with a kitchen, but there were no cooking utensils such as a knife, cutting board, or pot. When I requested a knife for cooking, I was given a meat-cutting knife instead.
GGuest UserI was very happy with this classic hacienda on the hill with great overview of the wide valley 😃 - the hotel has save private parking lots and quiet surrounding. The swimming pool was refreshing - you only have to walk a steep street or take a Uber/Taxi to reach to city center and back.
Ccoto0oThe location was good and the room was very clean and easy to spend. There was a small convenience store in the neighborhood, and I was able to go buy light meals at night. However, when I checked in, I was told that there was no reservation for you, so it took a lot of time. However, the response after that was good and I was able to spend a relaxing time.
AAgyeRoom is spacious with a good design. The hotel itself is like an art. The staff is super friendly to help! Location is also perfect which allows you to access to the touristic spots.
AAndreClean and friendly hotel. Great service and good location. But if you want to get a taxi, better order it by Uber. Taxi charges extra if ordered by the front desk.
GGuest UserVery attentive service, from the beginning checking in was fast and easy the place is super beautiful clean and amazing pool site. I would definitely like to come back and stay here. I came to pick up a family member from the airport and siressly wanted to stay longer!!!! It is super close to airport
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 1,500,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.