The location and cleanliness of the room are OK. It takes about 3 minutes to drive to the train station, and it takes about 15 minutes to walk. You need to enter the room with a password. If you arrive late, there is no one at the front desk, so you need to contact in advance. Ctrip only sent me a reservation form without a password. Later, a Finnish friend called in advance to ask for the password. It is mainly economical and affordable.
Peace and Quite resort, the dinner in clouded is good. The only problem I have is the Shower is not in the room, I understand the room is small and it could not fit a shower in, but at least they could make the shower more accessible. I have to walk around 200m in the morning and night in the middle of winter just to take a shower, so inconvenient.
Hotel location is very good, very close to the bus station, outdoor activity center, the room is warm, the hotel service staff is very warm, the hotel has a free sauna and gym, the room is a bit old, the bathroom is a bit tide, but it is within acceptable range, very good
There is no toothbrush, toothpaste and slippers, so bring your own. Skiing is quite convenient, and the breakfast is delicious. But the check-in lobby is not easy to find. The navigation guide is uphill, and it is wrong to climb up and then climb down. I have to drag a board bag everywhere to find it... It's a bit tiring
The front desk is in a large house, decorated with many Christmas things. When I first opened the door to the room, there was a smell of wood, but it disappeared later. I thought the bathroom was quite clean, but the shower was limited to 13 minutes and there wasn't much hot water, so I didn't wash my hair for two nights. The bacon for breakfast is delicious. The environment nearby is very good, close to the sea and a small forest. It feels like Kemi is not big and there are not many people there, so I like it quite a bit. There is a supermarket nearby, and there are many restaurants on the beach. It was stuffy inside the cathedral. I didn’t see any gems in the Gem Museum, and the square in front was a flea market.
One-bedroom, one-living apartment, living room sofa bed with worms, my husband slept a night and the sofa bed became infected a little bit. I fell asleep for two nights because of a cold, and became infected with severe insect bite dermatitis. , Half of my right face is full of blisters and scars, so depressed
Good location and facilities for ski travel. Ski gear locker and the clothes dryer are available. no slipper and toothbrushes, you should bring it or buy from shop in the reception.
The hotel looks older, but the staff are very nice. We arrived in the morning and originally wanted to store our luggage and wait until the afternoon to check in, but the front desk directly helped us check in early. There is a large supermarket opposite the hotel, which is very convenient. Breakfast is also rich and very good.
I caught the RV train from Helsinki, which was relaxing and a brilliant way to see the countryside. Arriving into Rovaniemi at 21:20, it was a short cab drive to the hotel,and with 24/7 reception checking was a breeze.
Twin room 410 was well appointed, clean, and beds were comfortable; the room safe was easy to set and use. I appreciated the door chain for extra security and peaceful night sleep.
Santas Hotel central location was excellent ,with the padestrian mall, shops, restaurants, and bars literally around the corner.
Taxis could be found out front, and the santa/airport bus was only a short walk up the street. Though do pay attention to santa express pickup and drop-off times as they do not run that regularly.
The buffet breakfast had something for everyone to enjoy! Front desk staff were very friendly and helpful, and the Christmas decorations throughout the hotel made my inner child smile.😊
There are many attractions, so be sure to give yourself enough time to experience everything.
I will definitely choose to stay again next time I travel to Rovaniemi.
Sha, Sydney, Australia. 🇦🇺
The room is warm, the spa is fun, the hotel quality is good, the price is cheap, the buffet is also very good, the attitude of the merchants is good, the customer service staff are very service-minded and have a great attitude, the skiing is high-quality and low-priced, the equipment can be rented with confidence, and you are happy to use it, everything I like it and am completely satisfied with it, friends who want to buy it
Don't hesitate, place your order as soon as possible, be happy early, and will book again in the future. Please give it a thumbs up.
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XXiaojiejieIn the mountains~
It is more convenient to drive by yourself!
There are not many people, very quiet~
It takes about half an hour to drive from Santa Claus Village
Drive into the woods of the hotel. There is a kind of lonely beauty!! It is also very mysterious...
There are also deer in the hotel!
It’s a pity that I didn’t see the northern lights this time
AAToiI recently had the privilege of staying at Apukka Resort in Rovaniemi, Finland, and it was undoubtedly the highlight of my Scandinavian journey. From the moment I arrived in this snowy wonderland, with daily temperatures around -7°C, to my cozy cabin room, everything about Apukka was simply amazing.
Having to see the mesmerizing Northern Lights from my bed was a dream come true. The comfortable bed, warm water, and the delicious food served at the restaurant made each moment special.
The view of the frozen lake was nothing short of magical; it felt like stepping into an AI painting turned real. Even in the cold, I had one of the best swing rides of my life with the view of the lake.
As someone from warm and sunny Singapore, this escape to the cold was a unique and unforgettable experience. The reception team at Apukka was top-notch, and they even had a room ready for me when I arrived slightly earlier than check-in time, which was a great relief after my long journey from Copenhagen.
But it wasn't just the accommodations and the views that made my stay exceptional. I also had the pleasure of experiencing a thrilling husky ride and learning about how these incredible dogs are trained from puppies to their role as working animals. The passion and knowledge of the guides who led this adventure were truly remarkable.
The 'Meet the Reindeer' session was a delightful educational experience. I gained a newfound appreciation for these magnificent creatures and learned so much about their role in the local culture and environment. The guides who accompanied us during the husky and reindeer experiences were nothing short of amazing. Their expertise and enthusiasm added a whole new dimension to the trip.
Apukka Resort delivered a magical and unforgettable experience. The comfortable bed, the regular appearance of the Northern Lights, the enriching encounters with huskies and reindeer, and the exceptional guides all contributed to making this trip one of the best times of my life. I highly recommend Apukka Resort to anyone seeking a un
AAnonymous UserI can't wait to recommend this hotel to many friends! It's so beautiful! I saw the Northern Lights for two consecutive nights! I chased the Northern Lights while lying on the bed! The hotel is beautiful like a fairy tale world! The hotel also has a lot of activities! But the hotel is too popular, so you need to book in advance, and many times you can't cancel or change it. When I booked before, I only got one night. Before leaving, I was surprised to find that the other night I needed was vacant, so I grabbed it without hesitation! I'm so glad I stayed here for two consecutive days!
WWinleungThe location is very good indeed with spending in amount of US$590 for 2 nights . The front desk services is good too! However, the aluminium plating of shower cap is peel off that my finger is hurt. 4 pieces of towels are turned into grey colour and their edge are thrown. There is no connection with house keeping or front desk about your problem in room, you need go to front desk next morning and request to change the shower cap and all towels. So trouble! Honestly said, it is not worth living in with high prices.
EEmconcBad management during check in.
I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM.
So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it?
Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card.
So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!
KkelvinchewsvIt was an experience out of the world during our stay here. We arrived early wanting to drop our bags but they allowed us to check in early anyway as our room was ready.
The cabin itself was clean and spacious enough for 2 people. The bathroom floor was heated which was nice. We got to even see the northern lights from our bed even though it only lasted for less than a minute. One thing to note is cabins are located quite near to one another and with the glass panels, you don't get total privacy. Make sure to request for a cabin off the stretch of main road to have more privacy.
We had breakfast and dinner here. Options were quite limited but understandable given the location. All dishes were labelled clearly, and we had no issues as vegetarians. We even saw some neighbourhood squirrels enjoying their breakfast.
The place is very modern and managed commercially as a business, with everything extra requiring extra charges (you may even pay for staff to pick up your bags from your cabin to the main reception, which is a 2-5 min walk affair).
Despite this, we think it's still worth trying out for a night to have something that's different.
AAnonymous UserThe front desk is in a large house, decorated with many Christmas things. When I first opened the door to the room, there was a smell of wood, but it disappeared later. I thought the bathroom was quite clean, but the shower was limited to 13 minutes and there wasn't much hot water, so I didn't wash my hair for two nights. The bacon for breakfast is delicious. The environment nearby is very good, close to the sea and a small forest. It feels like Kemi is not big and there are not many people there, so I like it quite a bit. There is a supermarket nearby, and there are many restaurants on the beach. It was stuffy inside the cathedral. I didn’t see any gems in the Gem Museum, and the square in front was a flea market.
AAussie_ShaI caught the RV train from Helsinki, which was relaxing and a brilliant way to see the countryside. Arriving into Rovaniemi at 21:20, it was a short cab drive to the hotel,and with 24/7 reception checking was a breeze.
Twin room 410 was well appointed, clean, and beds were comfortable; the room safe was easy to set and use. I appreciated the door chain for extra security and peaceful night sleep.
Santas Hotel central location was excellent ,with the padestrian mall, shops, restaurants, and bars literally around the corner.
Taxis could be found out front, and the santa/airport bus was only a short walk up the street. Though do pay attention to santa express pickup and drop-off times as they do not run that regularly.
The buffet breakfast had something for everyone to enjoy! Front desk staff were very friendly and helpful, and the Christmas decorations throughout the hotel made my inner child smile.😊
There are many attractions, so be sure to give yourself enough time to experience everything.
I will definitely choose to stay again next time I travel to Rovaniemi.
Sha, Sydney, Australia. 🇦🇺
KKim_10The staff was really amazing, very friendly. I wasn’t very impressed by the room. The heating was not fully working, there were no basic amenities like a kettle, or even drinking water. Biggest concern was cleanliness as I asked for cleaning on one occasion and beds were poorly made, sheets weren’t changed, the toilet wasn’t properly cleaned as there a piece of paper on the floor which was clearly visible, tissues weren’t restocked and also one of the over covers from the bed was removed and just chucked over the ironing board which was absolutely horrifying to see.
Food at the hotel was good and restaurant staff were also very helpful.
MMok TMSantasport Hotel is an integrated resort with accommodation, trekking, skiing, bike riding, snowboarding and many other winter activities. They have track for all the activities and it was an enjoyable trip to explore the woods during winter.
The hotel has a bowling alley, swimming pool and sauna. It also has a cafe
Checking in and out was a breeze and the staff are friendly and helpful. They attend to all guests need and never fail to impress.
Room size was reasonable and they also have a clothes drying cabinet. Bed is comfy and I had good sleeps. Breakfast was good with quality soread.
Will return to Santasport Hotel if I come for my winter holiday in Rovaniemi.
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