The hotel's location is excellent, right next to the mini train, and you can drive directly to the entrance if you're self-driving. The staff are very welcoming and helpful. We also booked dinner and a 2-hour Jeep tour to watch the sunrise for the next day through them. The Bedouin dinner was very authentic, with delicious tandoor-roasted chicken and lamb, allowing us to experience other genuine Arabian delicacies. After dinner, there was free tea, coffee, and live music in the large living room. For those interested, shisha was also available.
This time I was mainly looked after by Zid, and all the staff, including him, were very kind.
The location was great, there was plenty of delicious food, and I had a fulfilling trip.
If you're coming to Wadi Rum, Jordan, I highly recommend this place!
I was on a trip with my friend. It is a budget hotel but due to off season the service was slow. The cleanliness was average as well. Overall OK for a quick short stay.
Amazing hotel with amazing amenities, the only downside is the location and you may need a car to travel between the city and the hotel, luckily I traveled with my car so it wasn’t an issue with me.
In general, I recommend this place. This hotel is designed for travelers with a rented car.
Before checking in, contact the staff. They will give you a phone number. I contacted them via WhatsApp. We were told where to come and leave our car, it was a gas station, and then they took us away in their Toyota Hilux. When checking in, we were offered a package of services: a 4-hour jeep tour of the Wadi Rum desert, unlimited dinner but drinks are paid, and a night excursion to the desert with lying on the sand, tea and hookah. Everything costs 200 JD for two. We did not bargain, everything suited us. There is also an excellent breakfast with drinks included in the price of accommodation.
We were given room M5, this is a bungalow on the 1st line. The view from the window is gorgeous. There is a good bathroom, towels and toiletries. Two single beds, a balcony. Air conditioning. No TV. A table and two chairs.
WIFI is only in the restaurant area.
An interesting experience, take a pickup truck into the desert, light a bonfire to see the stars at night. I thought this environment would be more difficult. The surprise was: the room was clean and clean, the hot water was sufficient, the bed was very comfortable to sleep, and it was not noisy at night. It also included dinner that day and breakfast the next day. The only thing to note is that there is no net.
We really enjoyed our stay at UFO Luxotel. One thing to note is that the hotel is not within the Wadi Rum protected area, so it is about 5 minutes drive to the main gate. The hotel does have some partnership with the local bedouins who can take you on a desert or camel tour, but it is better to liaise with the local bedouin on your own. The bubble tents are really nice, made of plastic, comes with a standing shower, washbasin and a comfortable bed. There is air conditioning inside the tent. Outside the tent, there is a hammock and some chairs. At night, the weather in the desert can get quite cold so we enjoyed the special fur blanket provided in the room. There was a stargazing photography course but we did not sign up for it. The food was absolutely delicious, from the dinner with local dishes and underground baked lamb, to the breakfast buffet. Since our tent was quite far from the entrance, there was a buggy to send us to our room. But on the day of the checkout, after calling reception, the buggy took a bit longer than expected. Overall we enjoyed our stay in the desert in these luxury tents, and the price was affordable.
The hotel was good and well kept (apart from the gym) with very kind and helpful staff.
If you're looking for a pool lounging hotel, there are better options within a 20 minute walk as this hotel had one small pool.
The gym was not kept very well with weights everywhere and the equipment itself could have been better.
The hotel is sweet and tidy and respected staff
To be honest, the first thing that came in was the towels and the beds had hair.
And the piano in the bathroom isn't added to it.
We told them, they immediately cleaned everything.
With a stay at Wadirum Quiet Village Camp in Wadi Rum, you'll be within the region of Lawrence's Spring and Wadi Rum Visitor Center. This family-friendly tentalow is 0.1 mi (0.1 km) from Wadi Rum Protected Area.
You can experience a safari adventure. This tentalow also features complimentary wireless internet access, concierge services, and supervised childcare. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the tentalow's coffee shop/cafe. A complimentary local cuisine breakfast is served daily from 6:30 AM to 8:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Treat yourself to a stay in one of the 10 individually furnished guestrooms, featuring heated floors. Rooms have private balconies. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Amazing
47 reviews
9.7/10
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GGuest UserThe hotel was good and well kept (apart from the gym) with very kind and helpful staff.
If you're looking for a pool lounging hotel, there are better options within a 20 minute walk as this hotel had one small pool.
The gym was not kept very well with weights everywhere and the equipment itself could have been better.
GGuest UserWe had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com.
After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me.
After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com.
Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking!
Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE!
I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!
GGuest UserBeautiful hotel close to the city center but there is not much to do there.
The hotel is a haven of peace where you are cut off from the world, you dress as you wish which is not necessarily the case outside.
The private beach is small, too bad we can't access the other hotels (walls delimit the hotels)
Small swimming area due to all boats passing nearby.
For a 5* the curtains with holes are average.
Otherwise everything else is great.
The breakfast buffet is huge and varied. The restaurants, on the other hand, are expensive and not great compared to the quality in the city center. They should have created a self-catering restaurant like in the morning.
GGuest UserThe hotel's location is excellent, right next to the mini train, and you can drive directly to the entrance if you're self-driving. The staff are very welcoming and helpful. We also booked dinner and a 2-hour Jeep tour to watch the sunrise for the next day through them. The Bedouin dinner was very authentic, with delicious tandoor-roasted chicken and lamb, allowing us to experience other genuine Arabian delicacies. After dinner, there was free tea, coffee, and live music in the large living room. For those interested, shisha was also available.
GGuest UserEverything was fine, but I faced a problem with the lack of availability. For example, I contacted the receptionist in the morning and asked for the room to be cleaned and for my shoes to be changed (the room was cleaned, but the shoes were not provided). In the evening, I asked for the shoes to be provided, and the receptionist replied, ”Immediately,” but my request was not met.
DDafetahiOur stay at Shaheen Camp was an incredible experience, even though we were transferred to Hasan Zawaideh Camp due to the low season. Since the camps are next to each other, and likely have the same owners, the transition was seamless, and we were warmly welcomed upon arrival.
From the moment we arrived, the hospitality was exceptional. The staff made sure we felt at home, offering delicious tea, traditional dance, and live music, creating a truly immersive Bedouin experience. The variety of tours and activities they provided allowed us to explore the breathtaking landscapes of Wadi Rum in an unforgettable way.
The food was outstanding—authentic, flavorful, and beautifully prepared. Every meal felt like a special occasion, adding to the magic of our stay.
The only minor point for improvement was the bed setup, as it was made up of two single beds combined, but honestly, this was such a small detail compared to the overall incredible experience we had.
If you’re looking for a welcoming, authentic, and memorable stay in Wadi Rum, I highly recommend Shaheen and Hasan Zawaideh Camp. I would gladly return for another unforgettable adventure!
DDonovan_lWe really enjoyed our stay at UFO Luxotel. One thing to note is that the hotel is not within the Wadi Rum protected area, so it is about 5 minutes drive to the main gate. The hotel does have some partnership with the local bedouins who can take you on a desert or camel tour, but it is better to liaise with the local bedouin on your own. The bubble tents are really nice, made of plastic, comes with a standing shower, washbasin and a comfortable bed. There is air conditioning inside the tent. Outside the tent, there is a hammock and some chairs. At night, the weather in the desert can get quite cold so we enjoyed the special fur blanket provided in the room. There was a stargazing photography course but we did not sign up for it. The food was absolutely delicious, from the dinner with local dishes and underground baked lamb, to the breakfast buffet. Since our tent was quite far from the entrance, there was a buggy to send us to our room. But on the day of the checkout, after calling reception, the buggy took a bit longer than expected. Overall we enjoyed our stay in the desert in these luxury tents, and the price was affordable.
GGuest UserThis time I was mainly looked after by Zid, and all the staff, including him, were very kind.
The location was great, there was plenty of delicious food, and I had a fulfilling trip.
If you're coming to Wadi Rum, Jordan, I highly recommend this place!
GGuest UserWe had a truly memorable stay. The room was beautifully decorated, spotlessly clean, and the entire place was incredibly calm and peaceful — a perfect escape. From the moment we arrived, everything went smoothly. The driver was already waiting for us at the village parking, and the ride to the resort offered breathtaking views.
We were welcomed with a refreshing drink upon arrival, which was a lovely touch. Since we came during the low season, we were the only guests at the resort, and the personalized service made us feel truly special. The food was outstanding — cooked over fire, full of flavor, and served with care. The welcome dinner setup was charming, and every meal felt like it was made just for us.
Yusif made us feel completely at home. He prepared a delicious omelet and even fresh orange juice, which was surprisingly refreshing. The traditional dessert was delightful — such a treat. It’s rare to feel so well cared for when you’re far from home, but here, it felt like home in the best way.
MMoathThe hotel is beautiful and huge, but the swimming pools are very small and not enjoyable, and the sea beach is very small. The staff are wonderful and helpful
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