The hotel is right at the entrance of the ski resort and you can Ski in/Out. Guests of the hotel in Figure 3 can get a discount on the ski pass price. Our price for three days was 25,400 yen. There are very few people in the ski resort unless there is heavy snowfall. Very few people. There are several restaurants in the hotel, and you need to make a reservation for dinner in the evening. The taste is good. There are ski lockers on the first floor for free. Friendly advice, try to bring your own shoes and boards. The shoes rented by the ski resort are very loose and the boards are heavy and hard.
Our stay at Yukinohana Ryokan was nothing short of exceptional. From the moment we arrived, we were welcomed with warm hospitality that made us feel at home. The blend of traditional Japanese elegance with modern comfort made for an unforgettable experience.
The service was impeccable. Every staff member was attentive, kind, and eager to make our stay as comfortable as possible. Their attention to detail and genuine hospitality made a lasting impression.
Yukinohana’s location is also excellent, just a short walk from Echigo-Yuzawa Station, making it convenient for travelers. We can’t wait to return!
Great location. Room size is huge. Bed is comfortable. Ventilation along the corridor is a problem as there's persistent food smell but fortunately it does not affect the room. Public bath is ok.
This is my third time staying here. The room faces the ski resort directly, it's like a beautiful painting, simply amazing! It's the most convenient ski resort from Tokyo, and it opens in December, truly living up to its reputation as a snowy country. It's an older hotel, so the facilities aren't as modern as what you might find back home, but the service is outstanding. They offer a free shuttle bus service to the Shinkansen station, and there's even a hot spring bath at the hotel. Skiing, hot springs, delicious food... it's all here!
The hotel has a hot spring, a snow park, and a shuttle bus to and from Kamikoku ski resort. It's so comfortable to soak in a hot spring after skiing.
There is a shuttle bus for transportation. It's a 45-minute drive from Yuzawa Station. It's a little far, but it's one of the best choices for skiing near Tokyo.
The staff's English is really not good, and the communication is... quite different from Tokyo. Not everyone is friendly, but I like it. Because it's not a tourist attraction, I guess there are not many foreigners who come here to stay.
Online payment amount: 9258.57
Check-in date: November 13 Check-out date: November 14
What happened:
At 9 am on November 6, I found that the price of the same room type on November 14, including 3 breakfasts and 3 nights, was 6153, and the Earth Double Suite on the 13th was 8043 for 3 breakfasts and 3 nights. I communicated with Ctrip customer service. It was a bit too outrageous that the price difference of 30% for the same room type was one day different. The request was to directly deduct the price difference from the room type on the 13th, or to refund the 13th and change to the 14th. If not, can it be changed to a 100-square-meter room type on the same day and refund the price difference of 1200? If it is still not possible, can it be changed to a 100-square-meter room type on the same day without refunding the price difference?
Current situation:
At 12 o'clock, Ctrip customer service reported that the hotel refused to change the same room type for another day, and further negotiation was required; feedback was given at about 3-5 pm
Finally, there was no compensation or appeasement measures
The hotel itself is not bad, whether it is the room itself or the service, the surrounding area, the dinner or the hot spring; but it really affects the mood! Spend money to buy a bad experience🤢
I found the dinner and breakfast expensive. As the price is expensive than other hotels we expected more variety but it was lesser than where we usually go. So were quite disappointed as I dont eat sea food and paying 3000 for break fast and 5000 for dinner when you dont eat fish is quite expensive and alcohol was quite expensive too.
There was lots of activity to do so we enjoyed that as we reached the hotel before check in time
The hotel is atmosphere with a nice blend of the old and new. It is located not too far from Uonuma no Sato and have a complimentary shuttle service to and fro Hatago Isen opposite Echigo Yuzawa Station. The room is big and there is nice heated table area. The bathroom is nice but as with traditional lodgings such as this, it can be pretty cold especially at the bathroom area in winter.
Dinner was served in a bento format at our room. I was a little disappointed that it is a not a proper sit-down meal at the main dining area instead. The bento includes two generously sized onigiri, appetizers, and four main items including a meat patty, grilled fish and braised wagyu.
The onsen bath is also quite nice and loved the bath with the snowy landscaped garden.
Service is generally good and there are snacks and drinks available at the lounge for guests. In the evening, there is also sake and umeshu available for guests.
Love this hotel! Their service was amazing. I visited during winter and their centralised heater was too hot. They gave me a fan and portable tower aircon. Very clean! Remember to visit the observatory. Amazing view
excellent ski resort with related facilities
rental shop just nearby with reasonable price
hot spring in public provided
buffet restaurant and a Japanese restaurant under the hotel
ski locker per room provided and 24 hours convenient store
however the room cleanliness maybe improved
Very Good
99 reviews
8.1/10
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8.9/10
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GGuest UserGreat location. Room size is huge. Bed is comfortable. Ventilation along the corridor is a problem as there's persistent food smell but fortunately it does not affect the room. Public bath is ok.
MM296425****This is my third time staying here. The room faces the ski resort directly, it's like a beautiful painting, simply amazing! It's the most convenient ski resort from Tokyo, and it opens in December, truly living up to its reputation as a snowy country. It's an older hotel, so the facilities aren't as modern as what you might find back home, but the service is outstanding. They offer a free shuttle bus service to the Shinkansen station, and there's even a hot spring bath at the hotel. Skiing, hot springs, delicious food... it's all here!
BbluephantasmmCleanliness: Spotless. Service: Excellent! They kindly waited for us to check in late, and the gentleman spoke English. Location: Super convenient, about a 10-minute walk from the Shinkansen station, with a convenience store right next door. Fantastic overall – I'll definitely be back!
GGuest UserThe environment of the hotel is excellent, and the price is worth it. It is very close to the high-speed rail station and very convenient! We originally had 2 adults and 1 child. We saw that it was required to have one room per person, so we planned to book 2 rooms first to see what the hotel required for children. Ctrip wrote that children were not allowed to be brought with us, so we thought that 2 rooms would not be enough and we would add another room later. We didn't expect the hotel to be so good. We had 2 children and one adult staying in one room.
PPradthanaThe place is quite ages but still well maintenance. I love the hot tub so much. So we never use the shower and tub in our room and we just went to enjoy the hotel’s public bath instead. The outdoor ones are very amused. It was one of my best stay and the first impressive ryokan style I have experienced. Highly recommend. The hotel’s staffs are so helpful, polite, and friendly. The breakfast is so so and the dinner is very nice presentation. The dinner comes with courses and it is quite fancy for me as they serve one by one. The main dish is fish but we love the grilled beef they served so much.
IIYAClean and comfortable, very suitable for family travel, parking is also convenient. In short, it is highly recommended for parents and children. If you drive in Xinyi, choose this one, the service is great!
GGuest UserOur stay at Yukinohana Ryokan was nothing short of exceptional. From the moment we arrived, we were welcomed with warm hospitality that made us feel at home. The blend of traditional Japanese elegance with modern comfort made for an unforgettable experience.
The service was impeccable. Every staff member was attentive, kind, and eager to make our stay as comfortable as possible. Their attention to detail and genuine hospitality made a lasting impression.
Yukinohana’s location is also excellent, just a short walk from Echigo-Yuzawa Station, making it convenient for travelers. We can’t wait to return!
GGuest UserStaffs are very friendly, even though they don't speak much English, they would try their best to communicate with you.
The hotel is located on a little hill side, so there's a lovely view, one side of the room has the ocean view (see image), the other side of the room has the spectacular snow mountain view (didn't take image).
The hotel building itself believe is a bit old, so the rooms and bathrooms are a bit dated, but you can tell they try to modernize as much as they could, like very new aircon, new hairdryer (there's one old one attached to the wall which doesn't work, but the new one is in the drawer), TV etc. Bathroom is a little rundown, but it still function fine. The room key was really a ”key”, which you also have to insert into the wall and turn it for lights and electric in the room, it's quite retro and interesting, and it's the first time I've came across this kind of system.
Hotel restaurant was the same one as the we stayed in an other city, and food standard was the same - which was good.
Breakfast was superb, we loved it.
Overall the experience was good and we were happy with our stay.
GGuest UserThe lady at the counter was so accommodating. Provided everything we needed and was happy to help in any other way. Spoke a little English but used google translate to help. We couldn't use the dining room for dinner, I think that had to be booked in advance. There was only one or two other places open in town at 7.30pm for dinner. So wasn't many options. The room had stains all over the floor, but otherwise the beds were clean, and comfortable being on the harder springy side, and the bathroom was very clean. The onsen was amazing. The room was a good size, and had extra toilets down the hall if we needed them. The Japanese breakfast that was provided was fantastic. We only stayed one night because we were walking the next day just near there otherwise would have stayed in a bigger town, because of the limited outside facilities. But for the price and it was convenient it was good. Would stay again if I had to, but otherwise would go for a bit nicer place.
GGuest UserThe hotel is atmosphere with a nice blend of the old and new. It is located not too far from Uonuma no Sato and have a complimentary shuttle service to and fro Hatago Isen opposite Echigo Yuzawa Station. The room is big and there is nice heated table area. The bathroom is nice but as with traditional lodgings such as this, it can be pretty cold especially at the bathroom area in winter.
Dinner was served in a bento format at our room. I was a little disappointed that it is a not a proper sit-down meal at the main dining area instead. The bento includes two generously sized onigiri, appetizers, and four main items including a meat patty, grilled fish and braised wagyu.
The onsen bath is also quite nice and loved the bath with the snowy landscaped garden.
Service is generally good and there are snacks and drinks available at the lounge for guests. In the evening, there is also sake and umeshu available for guests.
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