I always stay here whenever i come to Kuala Terengganu.. Comfortable and very satisfied with the environment.. Location wise. City centered. Easy to get food and the malls just walking distance.. Beautiful view..the sea and the drawbridge. Satisfied. Ive a pleasant stayed..
I recently stayed here and had a fantastic experience. If you are looking for a hotel that values your time and offers incredible convenience, this is the place to be.
What I Loved:
Efficient Service: The service was absolutely perfect. It was straightforward and efficient—no time wasted during check-in or check-out, which I truly appreciated.
Spotless Rooms: Both the room and the toilet were sparkling clean and met my expectations perfectly. It’s clear the housekeeping team takes pride in their work.
Great Facilities: The hotel facilities are solid, including a very convenient café located on the ground floor—perfect for a quick bite or coffee.
Prime Location: This is the hotel’s strongest suit! Everything is within walking distance, including plenty of eating places, a self-service laundry, and convenience stores. You really have everything you need right at your doorstep.
Final Verdict:
I highly recommend this hotel to anyone looking for a decently priced stay surrounded by endless amenities. I will definitely be back!
At first glance, the hotel looked very impressive from the outside. During the check-in process, the receptionist was very polite and courteous. Every question was answered kindly and with detailed information about the hotel and its facilities.
The room was very comfortable and well-equipped with a convenient work desk, making it easy for me to complete my work. The Wi-Fi connection was fast, and the bathroom was clean and well-maintained.
My husband also had the opportunity to enjoy the swimming pool provided by the hotel. The pool was Muslim-friendly, which made us feel comfortable and relaxed. In the evening, we decided not to go out for dinner and chose to have the hotel buffet instead. The dining experience was very pleasant, and the food was delicious. We were satisfied with the quality and felt that it was worth the price we paid.
We also booked a package that included breakfast. The breakfast was superb and very tasty, and the staff provided excellent service by clearing the plates quickly and efficiently.
Whenever we visit Kuala Terengganu in the future, we will definitely choose to stay at Hotel Raia again.
The hotel is right next to Chinatown (about a 10-minute walk). Luckily, there's a 7-Eleven downstairs where you can grab essentials, and a pharmacy too. For the price, I think it's fantastic value for money! The room was comfortable, and it had a window with good natural light. The only minor drawback was that the mirror was a bit dirty, it looked like it hadn't been cleaned thoroughly.
✅ Main Advantages
1. Very Strategic Location
The hotel is located right in the heart of Kuala Terengganu city, near Kampung Cina / Jalan Kg Cina — making it very convenient to reach Pasar Payang, souvenir shops, dining spots, or just take a relaxing walk around.
Many guests have mentioned that the location is “hard to beat” and “super convenient.”
So if you “like staying here because it’s close to Pasar Payang,” this hotel definitely meets that expectation.
2. Charming Boutique Design & Atmosphere
The hotel features a vintage/colonial Malay–Chinese (Peranakan) style with distinctive decorative and furniture details.
Many guests appreciate the beautiful and “Instagrammable” interior design and room decor.
3. Decent Rooms & Good Value for Money
While it’s not a luxury hotel, most guests feel that for the location and price, it’s a great choice. For example, the “Superior King” room starts from around RM190+ during normal seasons.
Reviews generally mention that the rooms are clean and comfortable, providing a satisfying experience overall.
⸻
⚠️ Disadvantages / Things to Note
1. Room Size
Some guests mentioned that the rooms are rather small, especially for two to three people or if you have large luggage.
So, if you’re traveling with your wife and two young children, it’s better to choose a larger room (like the “Deluxe Family”) for more space.
2. Facilities & Minor Details Could Be Improved
• Some reviews said the air conditioning control could be better — the room felt warm even at low settings.
• Limited parking: the hotel provides open-air parking, but spaces are quite few.
• Some rooms have slightly quirky layouts, such as glass bathrooms or sinks placed outside the bathroom.
• A few guests felt that staff service could be more friendly (though this is not a common issue).
3. Family Rooms
If you’re staying with young children, confirm the “Family” room type to ensure it’s suitable — for example, check if there’s any glass wall in the bathroom. Make sure the room setup is family-friendly.
⸻
🎯 Who Is It Suitable For?
• Ideal for couples or small families who want the best central location and the ability to walk easily to markets, shops, and eateries.
• Less suitable if you need a large space, luxury facilities, or ample parking — in that case, other hotels might be more appropriate.
⸻
📝 Tips for Your Stay
• Book a larger room (e.g. Deluxe or Family) if traveling with family for better comfort.
• Arriving early or late? Check parking first — you may need to unload your luggage before parking.
• If possible, request a room with a window, as some reviews mentioned that “windowless rooms” can feel stuffy.
• Bring light clothing or t-shirts, as even with air-conditioning, some rooms felt a bit warm.
• When exploring Pasar Payang or Kampung Cina on foot, go in the morning or late afternoon to avoid traffic and parking congestion.
⸻
✅ Conclusion
In summary, The Payang Hotel is an excellent choice if your top priority is staying very close to Pasar Payang and downtown Kuala Terengganu, while enjoying a charming boutique atmosphere.
With a bit of compromise on room size and a few minor facilities, you’ll still get a comfortable and practical stay in a highly convenient location.
Overall, everything was good and we had a pleasant stay. The kids were very happy with two waterparks and a big swimming pool, which was a big plus for families.
However, on the first day, there was water on the floor in the room. Not sure whether it came from the air conditioner or due to heavy rain, but it might be good for the management to check.
The location is quite far from the city, so it’s more suitable for those who want to relax rather than go shopping or explore food spots. That said, Pok Nong Ikan Celup Tepung is only about 15 minutes away, which is convenient.
Overall, a nice place for a relaxing family getaway.
I had a wonderful stay at this hotel. The place is beautiful, peaceful, and very relaxing — perfect for a short getaway. The environment is calm and well-maintained, making it easy to unwind and enjoy the surroundings.
The location is also very convenient, as it is not far from other beaches such as Pantai Kemasik, which makes exploring the area even more enjoyable.
Most importantly, the staff were extremely kind and helpful. I accidentally left my bracelet behind, and they were honest enough to keep it safely and return it to me. I truly appreciate their honesty and excellent service.
Highly recommended, and I would definitely stay here again!
The hotel's facilities are very modern and the ambiance is incredibly elegant. Whenever we had a request, the staff were always responsive and the room was spotlessly clean. It was a really excellent stay.
I had a good stay at Permai Hotel Kuala Terengganu. The room was comfortable and the facilities were nice, especially the swimming pool. The nasi dagang at the hotel was delicious! Overall, it’s a pleasant place to stay for both relaxation and local food experience.
Overall great. Stayed here for a few times already, all for work trip. Ample parking and free, just need validation from receptionist. Room is spacious with amenities like toiletries, iron, sejadah.
Very Good
541 reviews
8.9/10
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9.2/10
Great
AARdika ME✅ Main Advantages
1. Very Strategic Location
The hotel is located right in the heart of Kuala Terengganu city, near Kampung Cina / Jalan Kg Cina — making it very convenient to reach Pasar Payang, souvenir shops, dining spots, or just take a relaxing walk around.
Many guests have mentioned that the location is “hard to beat” and “super convenient.”
So if you “like staying here because it’s close to Pasar Payang,” this hotel definitely meets that expectation.
2. Charming Boutique Design & Atmosphere
The hotel features a vintage/colonial Malay–Chinese (Peranakan) style with distinctive decorative and furniture details.
Many guests appreciate the beautiful and “Instagrammable” interior design and room decor.
3. Decent Rooms & Good Value for Money
While it’s not a luxury hotel, most guests feel that for the location and price, it’s a great choice. For example, the “Superior King” room starts from around RM190+ during normal seasons.
Reviews generally mention that the rooms are clean and comfortable, providing a satisfying experience overall.
⸻
⚠️ Disadvantages / Things to Note
1. Room Size
Some guests mentioned that the rooms are rather small, especially for two to three people or if you have large luggage.
So, if you’re traveling with your wife and two young children, it’s better to choose a larger room (like the “Deluxe Family”) for more space.
2. Facilities & Minor Details Could Be Improved
• Some reviews said the air conditioning control could be better — the room felt warm even at low settings.
• Limited parking: the hotel provides open-air parking, but spaces are quite few.
• Some rooms have slightly quirky layouts, such as glass bathrooms or sinks placed outside the bathroom.
• A few guests felt that staff service could be more friendly (though this is not a common issue).
3. Family Rooms
If you’re staying with young children, confirm the “Family” room type to ensure it’s suitable — for example, check if there’s any glass wall in the bathroom. Make sure the room setup is family-friendly.
⸻
🎯 Who Is It Suitable For?
• Ideal for couples or small families who want the best central location and the ability to walk easily to markets, shops, and eateries.
• Less suitable if you need a large space, luxury facilities, or ample parking — in that case, other hotels might be more appropriate.
⸻
📝 Tips for Your Stay
• Book a larger room (e.g. Deluxe or Family) if traveling with family for better comfort.
• Arriving early or late? Check parking first — you may need to unload your luggage before parking.
• If possible, request a room with a window, as some reviews mentioned that “windowless rooms” can feel stuffy.
• Bring light clothing or t-shirts, as even with air-conditioning, some rooms felt a bit warm.
• When exploring Pasar Payang or Kampung Cina on foot, go in the morning or late afternoon to avoid traffic and parking congestion.
⸻
✅ Conclusion
In summary, The Payang Hotel is an excellent choice if your top priority is staying very close to Pasar Payang and downtown Kuala Terengganu, while enjoying a charming boutique atmosphere.
With a bit of compromise on room size and a few minor facilities, you’ll still get a comfortable and practical stay in a highly convenient location.
GGuest UserThe place is ok .. not very clean, not very dirty .. just a bit noisy because there is a badminton court, right .. because I have a newborn .. but overall it's ok, no complain because there's no hotel holiday, right
AAnonymous UserIt's normal but it's ok to have a place to sleep and rest for a while. But don't expect anything fancy. The budget hotel is really old-fashioned but it's good to have a coway. The bed is not hard, the shower tap water is fast.
GGuest UserAt first glance, the hotel looked very impressive from the outside. During the check-in process, the receptionist was very polite and courteous. Every question was answered kindly and with detailed information about the hotel and its facilities.
The room was very comfortable and well-equipped with a convenient work desk, making it easy for me to complete my work. The Wi-Fi connection was fast, and the bathroom was clean and well-maintained.
My husband also had the opportunity to enjoy the swimming pool provided by the hotel. The pool was Muslim-friendly, which made us feel comfortable and relaxed. In the evening, we decided not to go out for dinner and chose to have the hotel buffet instead. The dining experience was very pleasant, and the food was delicious. We were satisfied with the quality and felt that it was worth the price we paid.
We also booked a package that included breakfast. The breakfast was superb and very tasty, and the staff provided excellent service by clearing the plates quickly and efficiently.
Whenever we visit Kuala Terengganu in the future, we will definitely choose to stay at Hotel Raia again.
NNorZackI always stay here whenever i come to Kuala Terengganu.. Comfortable and very satisfied with the environment.. Location wise. City centered. Easy to get food and the malls just walking distance.. Beautiful view..the sea and the drawbridge. Satisfied. Ive a pleasant stayed..
GGuest UserWhen we checked into the hotel, the front desk informed us that there would be renovation works in the hotel, and there might be noise from 8:00 a.m. to 6:00 p.m. They asked whether we would like to move to the neighboring Ming Paragon Hotel instead, and I agreed to change.
Both hotels share the same parking area. When booking the hotel, it was stated that parking was free. However, in reality, there is a charge of RM2.20 per day, which is actually acceptable. The problem is that every time we exit the parking area, we must inform the front desk staff.
This morning, I left early and there was no staff at the front desk. A phone number was left, but when I called it, the phone was switched off! With no other choice, I had to leave, and I was charged RM8.00 for parking.
When I returned to the hotel and explained the situation to the front desk staff, he told me that this was the parking operator’s charge and that the money could not be refunded!?
I am extremely angry!
GGuest UserI had a free upgrade from double bed to family room. So it was spacious for me. The reason of choosing this hotel was due to its distance, near the Jambatan Angkat. I had a short run from the hotel to the Jambatan Angkat return. The hotel was near to Masjid Negeri hence I didnt feel alone hearing the azan near me. Many restaurant nearby so you dont have to worry about breakfast. I will return if I were to register running event in Kuala Terengganu. It was near the Terminal bus station too. Just walking distance.
EewtayGreat place to stay in the Kuala Terengganu city center.
We stayed 2 nights on business travel and this hotel provided everything we needed!
And i'm extra happy with the Iron and Iron board they provided!
AAnonymous UserThe hotel is excellent. It offers great value for money and has direct beach access. While the room itself was a bit dated, having the beach right there made me totally overlook it! 😂 The pool was clean, and breakfast was just okay. It's truly perfect for a relaxing escape to clear your mind. 👍👍 Overall, I highly recommend it.
Aarpisz7I had a wonderful stay at this hotel. The place is beautiful, peaceful, and very relaxing — perfect for a short getaway. The environment is calm and well-maintained, making it easy to unwind and enjoy the surroundings.
The location is also very convenient, as it is not far from other beaches such as Pantai Kemasik, which makes exploring the area even more enjoyable.
Most importantly, the staff were extremely kind and helpful. I accidentally left my bracelet behind, and they were honest enough to keep it safely and return it to me. I truly appreciate their honesty and excellent service.
Highly recommended, and I would definitely stay here again!
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