MashaAllah, TabarakAllah – I had a wonderful stay at this hotel.
The place is beautiful and very quiet, and the cleanliness is outstanding – everything was spotless.
I would especially like to thank the front desk staff member, Mr. Abdulrahman Hajili, for his exceptional professionalism and respectful attitude. He was truly courteous and helpful throughout my stay.
Thank you for such a pleasant experience – I look forward to staying here again, InshaAllah…
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I recently stayed at Faraj al Madiha and while it was a bit far from Haran, it turned out to be manageable. The hotel provided transportation for every prayer time, which was a great convenience and made my experience much more enjoyable. Overall, I found the stay satisfactory, and I appreciated the effort made to accommodate guests' needs.
Everything is excellent and clean .. Room space is excellent .. Location is near to airport and train. There was a little smell of smoking in the room, but once opened the window it's cleared in few minutes.
Location not so far from haram.. a lot of local youngster hangouts with friends to drink a coffee here.. I saw many girls hair free here some of them driving and they having a short hair too.. modern Arabian
Excellent, clean hotel with a good location. The only disadvantages are that some of the room service staff are uncooperative and take time to serve even after requesting. The strange thing is that one of them lies and claims that we refuse the service. Most of the things we ask for, we say they are not available, and the coffee capsules are delayed from the restaurant, unfortunately.
The hotel from the inside is very clean and the room was not bad at all. There was a smell of smoke coming from other rooms which was a little annoying. Also there was no side lamps, so you either have a very powerful light in the room or no light at all. It was a 15mins walk to the Masjid Al Nabawi, but the area itself was not very nice, and it is only once you open the front door of the hotel you realise it is a hotel. Overall ok for a 2 night stay.
A strategic location close to the women’s prayer area. Delicious breakfast with a wide variety of choices. Helpful staff and conveniently located near all essential amenities.
Outside the hotel, you can directly see the UHUD mountain and the Mountain of the ”Rumaat” part of it.The hotel itself is clean 🫧 offers the necessary amenities. Most important: Breakfast is not offered.
Very Good
15 reviews
8.5/10
Price from
BRL 350
per night
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9.0/10
Great
AAllam ashOverall, my stay was good. The staff were generally friendly, though the check-in experience was a bit unpleasant at first. Thankfully, things improved afterward thanks to Ms. Bayan’s excellent assistance. However, the hotel feels overpriced compared to other options located very close to Al Haram in Medina. One major downside was the corridors — they were often full of leftover food left outside rooms, which was unpleasant and gave a poor impression. Security personnel needed further training to be more customer friendly
11360308****Both Banyan Tree and Habitas are located within the same resort area, which also features another major attraction: the glass-walled concert hall, a must-visit in AlUla. The hotel rooms are very spacious and come with a pool, offering exceptional value for money. The room amenities are comprehensive and luxurious. The Thai restaurant's dishes are delicious; it was truly the best restaurant experience I had during my trip to Saudi Arabia.
GGuest UserI’ve never stayed in this hotel despite visiting Medina on a number of occasions the location is okay it’s near both the ladies and men’s gate to access at prayer times I’d say a brisk 10 min walk there is a lot of food places the mini stalls and also great Pakistani food on the doorstep of hotel
Now the hotel itself is in need of a little refurbishment the doors in the rooms are peeling and the furniture is old
On the other hand the toiletries used are an amazing brand BYREDO….the lifts were very busy and would take a long time to arrive at our floor and also the same on the ground floor
Breakfast was standard but fresh I cannot fault the service received by staff members especially Feras at reception and house keeping too all in all a pleasant stay
AAnonymous UserAll the staff were very nice and helpful. I even received a free upgrade to a suite room. Really appreciated the warm service and comfortable stay! Housekeeping was great! We called to request some coffee and water, and the staff replied cheerfully, ‘Yes, we’ll give you everything you want!’ It really made our day. Their warm and helpful attitude added to our wonderful stay.
AAnonymous UserVery outdated and customer service is terrible. Rang reception from hotel room no answer (2 times) than had to go to reception to complain safe don’t work, they turned up next day to sort it out.
GGuest UserSuitable for families, solo travelers, friends also. The hotel was very nice, about 1,2 Km /10 min walk from haram , pretty feasible/doable , check in was smooth , the rooms were clean I got 7th floor where I was welcomed with a big smile, respect and great service from Mr Fairoos, who made sure I got the best experience, asked for some extra towels and gave it to me fast, and I would always come back to a tidy room and a big smile , would definitely recommend and would surely rebook for next madinah Trip, my heart is still in this beautiful holy city.
SShazianService is exceptional.Very attentive to any comment.
Location is just opposite gate 329.Best for women's entrance to the mosque.
Area of improvement-Breakfast same everyday.catered for middle eastern guest.Should have more varieties like Malaysian or Indonesian food.
Next will be the toilet-shower in the bathtub is a huge challenge for some especially the seniors.Hopefully they will change it to shower room when they refurbish the room.
GGuest UserThe hotel’s location near the Prophet’s Mosque is excellent, making it convenient for visitors. However, the overall experience was disappointing. Rooms felt outdated, cleanliness was lacking, and staff were slow to respond to requests. Parking is free .While the location is a big plus, the service and facilities need significant improvement.
GGuest UserOne of the best hotels in Madinah. Very close to Masjid Nabi S.A.W for the men (gate 365)
It takes literally 5 mins to get to the masjid.
On the quieter side of the masjid compared to the other side with all the buzz and it's very close to Jannatul Baqi too.
The room size itself is massive. You get all the amenities in the rooms like slippers, bathrobes, shower gel etc. safe box in the cupboards which are big enough for all the clothes and even have an iron and ironing board in the room.
All The staff are amazing and friendly especially the cleaners,. dining staff and luggage men.
Very helpful and even gave us an extra 1 hour to check out because we were running late.
Id definitely recommend this hotel to anyone.
Hhendry275 minutes walk from nabawi, we wery enjoyed our time in this hotel. Relatively new room on 13th floor and very spacious for us. Will be back to peninsula for next pilgrimage
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