Quite a lot of older folk staying at the hotel during my stay, however this did not bother me in the slightest. Clean room, friendly staff, and lovely breakfast. Great location- five minute walk (if even) to Playa Dolarada and shop across the road. Thank you.
The hotel is well located and the staff is friendly. However, breakfast is served at another NH hotel located 200 metres away. I was never informed of this before booking. The facilities are very old, a fact that is particularly noticeable in the bathroom. The room had no natural light and had two really small single beds.
Right on the waterfront. There was an upgrade to the room
Great plants and facility
Breakfast buffet great, but cafe not edible.
Lying on the pool chairs too close together... almost claustrophobic.
But otherwise everyone was very friendly
Marriott's elite package is also available here, and the room was upgraded to a sea view room. The room was nice, but the wind was too strong these days, and the balcony glass door was not soundproof. The hotel's mini train may go to the small beach below. The hotel's architectural design is great, and the swimming pool is also heated. Check-out time can be as late as 2pm or 4pm. The breakfast omelette is pretty good, and the rest is just average, the same every day
La Palma is the greenest and most beautiful of the Canary Islands, hence its nickname, ”the beautiful island.” It has a diverse flora and its climate is spring/summer year-round. Interesting places? Many of them are its beaches, waterfalls, and forests. The laurel forest, the production of a Canarian rum distillery, gofio mills, and, best of all, its people. The parador is fantastic, as it's a typical La Palma building with its interior courtyard, where the spring microclimate is present, terraces, and a seafront restaurant with views. The Punta de Santa Cruz de la Palma and its well-maintained gardens with a waterfall, pond, and dragon trees facing the sea.
The service couldn't be better. We'll be back.
The Location is Great, the rooms are Clean and the service is very friendly and super nice (they let us in the room earlier)
I would totally recommend it 😄
Great View from the rooms. Nice TV Channels in a Lot of languages.
Only thing that could be better are the opening times of the Pool 😂😂
Hard rock is a big hotel so the bus stop is in front of is. However the bed got too soft because of heavy use. Hotel breakfast is on point, there are a lot of guests but still many choices of selection available.
Stunning hotel overlooking the coast and San Sebastian. Traditional decor throughout. Very nice pool area with plenty of sunbeds available (unsure if this would be the case in peak season, if there is one on La Gomera). No pool bar however.
We did have an issue of building work next to our room during our stay but it didn't really affect us.
Not an issue for us but the hotel is about 65m above sea level meaning that there is an 10-15 min uphill walk back to the hotel from the town.
Not bad, although there were a few twists and turns, but the platform solved it! The scenery of the hotel is really good and beautiful. Two people can visit Yongchi Lake and the breakfast is better. British elderly people prefer this place when traveling!
Fabulous staff always to help! Very clean place. Very good breakfast on a roof terrace with ocean view is a piece of magic. There is relax place on the terrace too.
The worst thing is very weak soundproofing, the walls are very thin and you can hear everything what is going around in the hotel. Lack of air conditioning, but in December it was not necessary for me.
47 reviews
8.6/10
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AED 380
per night
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8.0/10
GGuest UserThe hotel is very clean. The staff is very friendly and helpful. They do serve delicious meals, loved the servings of their breakfast, and being a coffee drinker, they have the most delicious one there. The location in the Center of the city, the beach is 30 minutes with the public transport 5 minutes walk from the hotel. By car it’s 10-15 minutes. A perfect spot to go for evening walks. The area feels very safe in the evening, the city Center is very lively even during the week days. The area is Perfect for people travelling alone and couples or even families.
TTravel MundoIts alright! Location is not the best but has parking and its quite big! In winter it was cold inside and outside; summer might be more nicer.
EEcaterina ClaraThe hotel is located in a square in the historic center of Santa Cruz, so to park we walk about 10 minutes, which is not bad at all, plus you have all kinds of shops nearby. The staff was attentive and polite, the room had a small terrace overlooking the square with good views and was very clean. Without a doubt a great option in relation to quality and price.
GGuest UserGood restaurant open only for lunch in low season and nice swimming pool with sauna, unfortunately I was not able to use the hot tub, despite being very close to the chaos of Puerto del Carmen it is an extremely quiet place with a very comfortable bed, if you have a car I recommend having dinner at 'la ermita' about three km away but it is really worth it, early check-in at 11 am very welcome, will definitely come back!!
GGuest UserThe location is very good
Paying for the indoor pool....very expensive
Overbearing attitude from spa staff.
No cell phones allowed in the spa
I didn't like the open bathroom in the room.
The shower is too narrow and the shower palm too small.
GGuest UserThe hotel is spectacularly located, the facilities are somewhat antique but very clean, especially the bathroom, the small pool is pleasant and clean. Recommended
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