Thank you for such a lovely and comfy stay with the outstanding service from the receptionists to the maids, the chefs, the staff, and the mechanic. All my needs and wants fully served perfectly. See you my second home in Krakow❤️❤️❤️
The hotel is situated next to a large, beautiful park and is just two tram stops from Krakow. A bus stop is conveniently located a mere two-minute walk from the entrance, making transportation very easy. There are several other hotels in the vicinity, and a small supermarket is also nearby. I particularly enjoyed the room's interior color scheme, and the bathroom was impeccably clean.
Great Service and Comfortable Stay
I had a wonderful stay, The receptionists were incredibly friendly and accommodating, making me feel welcome from the moment I arrived. I really appreciated being able to check in early, which made my trip much more convenient.
The room was comfortable and well-maintained, though the view from my window wasn’t the best. Additionally, the location was a bit farther from the city than I had anticipated, but it was still manageable.
Overall, I was very happy with my stay and would definitely recommend this hotel, especially for its excellent customer service!
The location is decent; being in the city center makes it very convenient for getting anywhere. However, the facilities are a bit dated. We were given a corner room which felt quite cramped, with two single beds arranged in an L-shape. The room also felt a bit damp and dark.
The hotel is in a great location between Auschwitz and Energylandia. It is a really nice hotel. Unfortunately, they are not so good at keeping it clean. In the 5 days we were there, they didn't even manage to refill the toilet paper in the room. We had to do it ourselves.
There is a restaurant below the hotel and our room was right above it. Loud music played in the garden until 11 p.m. You would have thought the music was in our room, it was so loud. Otherwise, the room was really big. The fridge in the room was also very loud, so you couldn't sleep. We turned it off.
The breakfast buffet was OK. I've seen better ones, but also much worse ones.
You can see that the hotel is a bit old. But overall, it was good for the price.
Check-in was nice and easy. The hotel is located in a convenient location, but outside the Old Town so you save a little on price. I was able to get a bucket of ice each day. My only complaint was the mini-fridge. It was the size of a small microwave and crammed with over-priced items with no room left for a beer.
We had a very good stay at the hotel. Friendly staff, room is clean and comfortable with tea and coffee making facility , breakfast is great with lots of options and hot food. There are many drink choices from coffee to tea to hot chocolate and juices.
The location is in a nice location, not far from key attractions and Old Town.
The rooms are spacious although the decorations are a bit from previous era and old school.
The staff is nice and friendly. Many groceries and restaurants in the area as well as tram for easier transportation.
This is my second time here. The first time was amazing. I didn't expect there would be new surprises the second time. I love it❤️. There are many restaurants nearby and the food is great. I like it very much!
Excellent hotel! The location, service and breakfast of the hotel are impeccable. The design, supplies, hygiene and space of the room also meet the high standards of a five-star hotel. It is especially worth mentioning that from the time we checked in at midnight to the time we checked out three days later, the front desk service was warm and considerate from beginning to end, and they responded to all our requests! The daily cleaning of the room was extremely clean and tidy. Because of this hotel, I will like Krakow even more. If I have the opportunity to come again, I will definitely choose to stay here. Definitely recommended!
Amazing
123 reviews
9.7/10
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Amazing
WWenyanfenYoyoThe room is of good size, with a bathtub and a great view from the window, looking out to the castle. Marriott hotel brand, good management. It is within walking distance to the old town, not far, about 5 minutes. There is a tram stop 150 meters from the door
AAnonymous UserLoved the place. Right next to the central train station, which also had a huge mall and supermarkets near by. Close to old town. The apartment was spacious with a kitchen, including a microwave, stove for cooking, utensils, plates and fridge. The room was slightly warm (perhaps because we did not know hot to operate the AC) but it was alright. The bedroom was facing a road and could get a little noisy at night when people walked past/ loud cars went through, but it didn't wake me up or anything. There was also ample space in the closet. The staff there were also very helpful and nice during our interaction. Would recommend.
GGuest UserThe hotel is right opposite to the Krakow Main Station and a big shopping mall, and is around 10 minutes from the gate of the Old Town. The hotel has a cool lobby too. The staff was friendly and polite. The room was slightly too small but it got a very decent and cool decoration and could be controlled with a tablet (including the TV). The bed was comfortable. Yet, the lack of a gym/pool might be an issue to those who want to exercise. Overall, this is a hotel of very decent quality and professional staff!
AAnnmarie 73Room was good, bed and pillow a little hard for me but clean and fresh. Bathroom quite small but very clean and modern looking. Breakfast was amazing, lots of variety and seys you up for the day
AAnonymous UserThe location is super good! 5 minutes walk from the train station or bus station to 😄
But the hotel is a bit old, the sound insulation is poor, the bath is very slow, the bed is too soft, the wife is too soft 🙂↕️
AAnonymous UserThe room overlooking the square made the stay interesting as the view of the square was superb.
Easy access to Carrefour express marts, f&b outlet,etc.
Just that ride hailing car could not bring us into the square so we had to drag our suitcases about 50m from the hotel to check in.
Don't know if this helps: we asked our friendly desk staff (see the pic) for a cab upon checkout, and it came right in front of the hotel (in the square). But it was at 0530hrs!
AAnonymous UserB&B hotel located in Nowy Targ, a town close to Zakopane. The room is clean and tidied everyday. With amenities like water boiler, hair dryer, etc. everyday there is 2 bottled water provided. Location is close to Nowy Targ bus station and restaurants. A supermarket right next to the hotel, opened until 2330. I definitely recommend this hotel if you are planning to ski in zakopane.
KKingston VHeating wasn’t working properly. The front desk tried fix it but didn’t work so they upgraded me to a different room. The original bathroom has a strong 渠味. Check in is supposed to be done though getting the PIN code via SMS but didn’t work with me until I had to call them twice. No front desk reception either but they are available on WhatsApp.
GGuest UserCheck-in was nice and easy. The hotel is located in a convenient location, but outside the Old Town so you save a little on price. I was able to get a bucket of ice each day. My only complaint was the mini-fridge. It was the size of a small microwave and crammed with over-priced items with no room left for a beer.
GGuest UserThe apartment was clean and equipped with all necessities. Judging from the photos we imagined it to be bigger but it was enough for our needs. You do not need to have breakfast there. A lot of fantastic places for having breakfast are close by.
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