A disgusting receptionist named Alexandra couldn't resolve the issue the hotel created with incorrect placement. She constantly claimed, ”It's the booking website's fault, or anyone else's, but not us.”
I booked a room with a view during the January holidays, hoping to see Krasnodar in all its glory, as I'm a regular guest here. I paid more than for a standard room without a view. But the booking department made a mistake and gave me a room without a view. They offered no apology, and kept telling me to ”deal with the booking department.” They brought me an A4 sheet with a confirmation number that wasn't mine, not my booking date, but my personal information, clarifying that it was ”not their problem.” I was able to relax peacefully at the hotel and use the spa services. The hotel itself is beautiful and well-maintained, but the reception staff leaves much to be desired. I recommend the manager improve their staffing or adjust their scripts. I liked the hotel itself, as well as the entire Marriott chain.
The price is cheap, the location is in a remote location, far from the city center. The traffic is not very convenient. The service is better. The interior is clean and odorless. There is a gym, which is relatively simple. Good breakfast
In my opinion, a very successful hotel is located in the heart of the city on Red Street. The hotel has a high level of service and comfort, a bar, a couple of restaurants, a small gym with cardiot equipment and not better ventilation, a swimming pool and spa. The rooms are spacious and light, noise insulation 🔥, high-quality white and comfortable pillow and mattress. Breakfast is very decent, on the weekends are served hot.
Очень простой интерьер, в холле нет диванов для отдыха, а то что стоит надо выбросить, все изношено, вид старья, завтраки плохие, дешёвый сыр, нет выбора мясных блюд, одна сосиска. Не вкусно. Очень странно для 5 звёзд, видно на всем экономят. Зашли специально в отель 4 и 3 звезды, выглядят внутри лучше, чем в 5 звёздочкой. Не соответствует заявленному никак
Большой номер с балконом, вид на море. Есть лифт, кулер с водой на 1 этаже, гладильная доска на этаже. Собственной парковки нет, но есть городская и сбоку платная охраняемая. Персонал-огонь👍🏻.
Прекрасное расположение. Бесплатный подъем на высоту 960. Номер на двоих хороший, чистый, очень удобная кровать, хорошая шумоизоляция, но лишь одно кресло и отсутствуют чайные ложечки. Уборка ежедневная. Завтрак хороший. Персонал приветливый.
Good hotel,correct 4 stars! It is nice to drive on the funky and to settle in a large bright room with a very comfortable bed! Breakfast with a view to the mountains will leave no one indifferent! The food is delicious and diverse! We are satisfied!
Hotel location is a bit difficult to find, the room sea view is very beautiful, but there is no heating, it is a bit cold in winter, the facilities are quite complete, praise
Я выбирала гостиницу с ванной, хотелось погреться. Марта оказалась единственной, отвечающая моему запросу. Ванная маленькая, но и я не большая, поэтому это мэтч;)
Территория облагорожена, до моря минут 6, до супермаркета Перекресток минут 10. Рядом столовые и торговые ряды.
Из номера есть выход на общий балкон, там приятно посидеть с чашкой чая. На этаже есть чайник и микроволновка. В номере тепло (визит в феврале).
Единственный минус - шумновато, хоть и не сезон, но людей много, они выпивают и громко общаются, звукоизоляция не очень хорошая, напротив балконы другой гостиницы, но для короткого проживания подходит.
Благодарю!
Outstanding
2 reviews
10/10
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GGuest UserБронировала через Trip.com этот отель на сутки, очень удобное расположение в самом центре Сочи, заселение быстрое, чистота в отеле! Белье хорошее новое, матрасы мягкие. Интересно было посмотреть именно блок с удобствами на 12 комнат. Очень всё цивильно и чисто. Есть ресторан со шведским столом, завтраки, обеды, ужины. В блоке кухня с микроволновкой, посудой, холодильником. В сан узлах очень чисто! Сантехника новая. Спасибо отелю за возможность проживания по демократичным ценам в центре города.
OOleg MetamorfoseGood budget hotel. Convenient location: just 10 minutes from Sochi airport.
The rooms are suitable for getting some sleep before or after the flight, if you can't leave right away.
Special thanks to the receptionist Tatyana!
Very responsive and polite.
Overall, this is the best value for money in the area. I recommend it!
GGuest UserРасположение самое лучшее, настоящий ски ин, ски аут, удобная лыжная комната, наличие стиральных машинок очень облегчает отдых))) все рядом, кафе на любой вкус! В комнате очень тепло, отличный напор воды! Все было прекрасно
GGuest UserHotel location is very good, close to the sea, wide view, very quiet at night. The hotel has good sanitary conditions, good bath water, better breakfast and a variety of varieties. You can park in front of the hotel, and you have a large parking lot, especially suitable for guests traveling by car. Very good, recommended!
GGuest UserБольше всего понравилось местоположение отеля, рядом с парком Галицкого, для чего, собственно, и ехала. Очень приятный персонал, все объяснили, все показали. Номер тоже понравился, все есть, и кондиционер и телевизор и холодильник. В отеле есть и баня , и кафе с очень даже экономичными ценами, а также можно и в номер заказать. Слегка шокировала постель цвета серой больничной койки и такого же цвета полотенца. Но это все отходит на второй план, когда попадаешьв парк и любуешься его красотой.
AAnonymous UserA terrible old hotel. Booked without reading reviews. The smell of spleen meets the threshold, killed numbers, with the photo nothing in common. First set in the room worse, but the administrator showed several rooms for choice and we chose the room fresher. But overall, all rooms were bad. The only plus was location, minute and you on the embankment. Well, cheap price. What did I really want for 1300 a day?
GGuest UserThe price of quality in two words. The cleanliness is monitored very well, warm, you can wash , water drinking in the corridor, mattresses are good, the underwear is clean not against, there is an opportunity to wash things like 250r one load, staff responsive, on requests immediately responds,there is a TV with cable,a small refrigerator, the roasts almost at every bed, offered breakfast for 300r per person,not tried,but I assume there is everything good with food. In general, the minimum set of everything necessary is and even more. I even thought that though very simple everything,but it is better to carry their money here, let them develop than greedy owners of apartments who do not provide even such amenities give up from 3 days,not less. boldly RECOMMEND.
GGuest UserBecause it is winter, the summer situation is not known. In the winter, some of the breakfast buffet needs to be ordered. If you don't want to try Russian or English, you can consider going to the nearby chichigaga or the fast food restaurant next to the corner supermarket. Chichigaga needs The admission fee is about 300p to 400p, but they are cheaper than other places, and the menu has pictures. People who don't speak Russian can also order pictures. The fast food restaurant is a common fast food restaurant in Russia. The price is very high. Cheap fish is also delicious. The elevator in the hotel is a little small, but it does not affect the travel. If the bed is small, the single bed is really small. This is a common problem in Russia. The width is about 80-90 cm, but I think the scenery of the small balcony can make up for this problem. And the price is very cost-effective, close to the beach, I am very satisfied with this hotel, that is, the staff is a little careless and asked me to re-copy the passport twice, but it is harmless, I like this hotel very much.
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