This is Hilton's hotel in downtown Providence, close to Providence and the West Bank. The Rhode Island School of Design and Brown University campuses are on the east bank of the river, which is very convenient. There is a park on the west side of the hotel, and the City Hall is at the other end of the park. Macy's is one intersection away. There is a Starbucks not far downstairs, and the state legislature is also located there. It is very convenient. The surrounding area is mature. The hotel has a high-end space design, with a small kitchen, a large space, a lobby on the second floor, and breakfast on the second floor, which is very comfortable. The service process is simple and fast.
Great location (Applebee's right next door!). It was very clean -- that's not something I can say for most hotels post pandemic. Breakfast was good and the hotel was easy to navigate. I would definitely stay here again if I'm ever back on Aquidneck Island.
The room was nice, but we booked two nights and arrived one day late due to a flight delay. The front desk said it was sold out for two days, which was equivalent to wasting money. Fortunately, Ctrip officially solved the problem
The location is great, close to Macy's, the State Capitol, Rhode Island School of Design, Brown University, and not far from the train station. I could just walk there to attend my child's graduation ceremony.
We stayed here for one night to attend my brother’s graduation ceremony at RISD. The hotel is conveniently located and very clean as its a new facility in the town. Staff were friendly and helpful. Would recommend people to stay.
I am how genuinely happy my recent stay was at The Loom. From the moment I arrived, everything felt thoughtful, welcoming, and exceptionally well-run.
Check-in was smooth and professional, and the front desk team immediately set the tone—warm, efficient, and genuinely hospitable. After a long day of travel, it was refreshing to be greeted by people who clearly care about guest experience. Throughout my stay, every interaction felt consistent: friendly, attentive, and proactive without being intrusive. Whether it was a quick question, a request, or simply passing staff in the hallway, the level of professionalism and kindness was noticeable. It’s rare to see that kind of consistency across an entire team, and it made the stay feel effortless.
My room was spotless, quiet, and extremely comfortable. The bed and linens were excellent, and I slept better than I expected. I also appreciated the small details—well-maintained amenities, a clean bathroom, strong water pressure, and a layout that felt functional and relaxing. It’s clear that housekeeping takes pride in their work.Fully maintained and had a calm, polished feel. Common areas were clean and inviting, and the overall atmosphere felt both upscale and comfortable. I also appreciated how safe and organized everything felt, especially during busy periods. The breakfast/restaurant experience was excellent—fresh, well-presented, and a great start to the day. The service was just as strong as the rest of the property.The location was also a major plus—convenient and easy to navigate, with everything I needed close by. It made the entire trip smoother.
Overall, this was one of the better hotel experiences I’ve had in a long time. Thank you for delivering a stay that felt genuinely high-quality from start to finish. I’ll absolutely be returning the next time I’m in Providence
Hotel location is very convenient, breakfast is good, parking is convenient, hotel decoration and facilities: a bit old, but the room is very good, suitable for travel, it is recommended
I had the most dissatisfying stay recently at the Hampton Inn in Smithfield RI. This was a one night local getaway for me to have a little alone time, to get some work done, and to relax. I have often stayed at Hiltons but not at the particular location. Right off the bat I found the desk person to be grumpy, short with me, and unfriendly, Not to mention that when I arrived I had to wait for him at the desk as he was outside,
Once settled in my room the wifi was inaccessible. I tried several times and there just wasn't a strong enough signal for my computer to hook in. Not only was this disappointing but it didn't allow me to get the work done that I had planned on doing.
The room above me sounded like a bowling alley all night long so sleep wasn't possible.
In the morning the tv no longer worked, Seemed to possible be a bug with the clocks falling behind or something.
Then, when leaving, there wasn't even anyone at the desk to speak with - just a box to put in your plastic room key for disinfecting.
All in all it was a very disappointing stay and I won't be returning,
Very Good
100 reviews
8.2/10
Price from
AU$151
per night
Check availability
See All Pet Friendly Hotels in Rhode Island
Recent Reviews for Rhode Island Hotels
See all
7.9/10
Good
GGuest UserThis “boutique” hotel was NOT inexpensive. The front desk staff was welcoming and helpful. Unfortunately the building itself lacked everything needed for a comfortable stay. The room was so dark it was impossible to read.
There was no room for two people to place toiletries in the bathroom. There was no closet or dresser, so if one is staying for more than one night it would be difficult to store clothing. There were exactly two hooks on the wall and four hangers!
Worst of all….. the mattress was so uncomfortably soft that my husband slept sitting up on a hard chair.
Perhaps some would find this hotel charming, ……not us.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 1,500,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.