First, room cleanliness: Generally okay, but the details were lacking. There was dust (visible dust flew up when opening and closing the cabinet doors), four or five short hairs on the bed, and two hairs and dust on the nightstand 😥 I considered changing rooms but was too tired to bother. Facilities: Both shower heads were difficult to use, and the drainage was also an issue. After I reported it to the front desk on the first morning, they said they would fix it, but it was still the same when I showered on the second night 😓 Breakfast: Mediocre. The selection was so limited that I thought some areas hadn't even opened yet 😢
Top hotel, one of the best in town, with spacious rooms, restaurant, swimming pool (indoor and outdoor), gym and everything you need. The place was clean and we had a confortable experience. I would recommend.
We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.)
What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.”
This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service.
By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!
We stayed on the 16th floor and the view was amazing. AC truly kept us cool during summer heat. Breakfast buffet had varieties of Uzbek food. Overall, we had a great stay.
A very stunning hotel with great decoration taste and a very good breakfast. Although it is not close to the scenic spot, it is very cheap to take a taxi and it is very convenient to take a taxi to the scenic spot.
Lia! by Minyoun Stars of Ulugbek is a fantastic choice for anyone looking to unwind in a peaceful and well-equipped hotel. Tucked away in a quiet part of the city, it’s ideal for a relaxing getaway or a comfortable base for leisure travel. The front desk team is incredibly professional and genuinely helpful, nothing is too much trouble for them.
Breakfasts are a real highlight, with a great selection and a restaurant team that speaks fluent English and Chinese, which makes the experience even smoother for international guests. And the cherry on top? Each room comes with a private balcony offering a stunning view of the nearby canal, such a peaceful spot to start or end the day.
I would absolutely recommend this property for families, groups of friends, or business travelers. It’s a gem!
It feels like a rural hotel in a quiet place.
Late at night, the hotel door is locked until dawn, which seems to be perfect for older travelers who care about security.
The room is relatively small, but there are fluorescent lights to work quietly.
You can have a light buffet meal in the morning, but I don't like greasy ones, so I ate fried eggs, a sausage, yogurt, tangerine (high sugar), and a piece of bread. I ordered black coffee for free and drank it.
The hotel staff are friendly, but they don't speak English well.
I checked out to get out of the 6 o'clock high-speed train to Tashkent, but I was surprised to ask for a $8 tourist tax for two days, four dollars a day. I thought it would be late for the car, so I gave it first and then got on the train, and I thought I was ripped off by the tour guide, so I went there and asked him to pay for it. Looking at the kakaotalk sent by the tour guide later, it seems that you really get a tourist tax in Samarkand. It would be nice to know that those staying in Samarkand have to pay an extra $4 a day.
Very Good
29 reviews
8.8/10
Price from
AU$80
per night
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