BBall Breaker-On the first day of our stay, which was my girlfriend's birthday, the hotel thoughtfully prepared a towel cake, a birthday card, and a fruit platter, and even upgraded our room. The check-in experience was exceptional. Later, we tried some local specialties recommended by the front desk staff, which they often frequent, and the food was delicious.
Subsequently, my girlfriend and I both came down with acute gastroenteritis, as we weren't accustomed to the local cuisine. Every single staff member, including the doormen, front desk, housekeeping, and other hotel colleagues, took extraordinary care of us. They meticulously prepared freshly made plain congee, brown sugar ginger tea, and provided extra bottled water, urging us to drink plenty of hot water. When coordinating with medical personnel, their response was swift and professional, helping us get to the hospital quickly.
Our five-day stay here was truly excellent. We genuinely felt the professional yet warm service spirit of all Marriott staff, which made us feel a sense of warmth, security, and belonging even away from home. We will definitely choose to stay here again on our next visit to Chongqing. The Marriott Executive Apartments Chongqing will be our top choice in Chongqing.
**Doorman Staff:** Highly professional, assisting with opening car doors, handling luggage, operating elevators, and providing service with a smile. They created a fantastic first impression of the hotel.
**Front Desk Staff:** Extremely professional, pleasant to communicate with, attentive and thorough, demonstrating genuine human care. They reacted quickly and calmly to emergencies, offering guests emotional support and reassurance.
**Housekeeping Staff:** Very professional, kept the room impeccably clean. They also helped with drying and organizing clothes. Seeing guests' needs, they proactively offered extra bottled water and asked if we needed brown sugar ginger tea, which was incredibly thoughtful.
**Kitchen Staff:** Prepared freshly made plain congee when guests were ill with fever.
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