GGuest UserEnvironment: As soon as I walked in, I was greeted by the sunset and a refreshing ocean breeze. The hotel is absolutely stunning and massive! The coconut groves, lawns, pool, and sandy beach provide endless photo opportunities – it's just amazing! The room has a small balcony, and when you open the door, the view is expansive.
Facilities: They had a baby playpen and bathtub ready for me. Although some online reviews mentioned the facilities being a bit old, everything I needed was there. Hot water was fine, hairdryer worked well. The only minor issue was the air conditioning wasn't very cold, but it was still acceptable. The small balcony was perfect for drying clothes quickly, which was very convenient.
Hygiene: There were notices on the table about geckos, ants, and insects, but I didn't encounter any bugs during my stay. The cleaning staff were also very efficient. With all my baby's things making a bit of a mess, the auntie quickly tidied everything up for me.
Service: My requests were met very quickly! I called for band-aids, to have dishes cleared, for room cleaning, to order a kids' meal, and for a late check-out – all were handled promptly! A special shout-out to Butler Tudou (Potato) – incredibly enthusiastic, proactive, and provided excellent service! Also, the staff at the pool area were very warm and patient, and they even helped me inflate my swim ring for free.
Another highlight was the complimentary Magnolia photoshoot. The photographer was very professional. I just told him what I wanted, and he quickly found suitable locations and patiently helped me set up props. I initially thought the five complimentary photos would be enough, but after seeing the final shots, I didn't hesitate to pay for more. They made a perfect gift for my baby's first birthday 🎁.
The breakfast and buffet dinner included in the package offered a rich variety of options and tasted great. The noodles for breakfast really suited a Hunan palate, and there were various snacks. Dinner was a DIY hotpot buffet, so we didn't eat out at all these past few days, even though it seems there's a food street nearby, haha.
There were also some parent-child activities, but my baby was too young to participate.
Overall, it exceeded my expectations. For a family trip, it offers great value for money.
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