Hotel is exactly what it says on the tin.
Small room but cozy enough. Bathroom quite comfortable. Though it’s more of a wet room. So bring shower slippers.
Bar downstairs decent. Close to a fun retail park.
Staff were friendly. I was able to access check in early. That was a relief!
During my recent stay at this hotel, I found the overall experience to be enjoyable with top-quality fittings and furnishings. However, there were areas that required improvement. The hotel itself is pleasant, but enhancing the service and room cleaning would significantly improve the guest experience.
A standard room was paid for but a disability-accessible room was provided. We requested to change it to a standard which was done immediately without any questions. No water bottles were provided in the room initially; they were only given on request and only two small bottles were provided. Additionally, the room cleaning service was unsatisfactory. Despite requesting it twice over 4 nights, the cleaner only changed the sheets once and neglected to take out the bins vacuum, replace towels or clean the bathroom. This was particularly disappointing given the length of my nearly week-long stay.
The breakfast was beautifully presented with various options but unfortunately remained the same every day lacking any variation. Some areas were particularly poor. For instance, the scrambled eggs had a distinct smell and were overly watery. Adding tomatoes or simply varying the options every few days would have improved the experience.
One concern we had was the cleaning team. Twice the cleaner used his universal card to enter our room without ensuring no one was present. My partner was in the shower and our young baby was asleep. We heard a knock but were unable to reach the door in time. Upon reaching it we realised he was already entering. This occurred twice and on the following day we decided to chain the door for privacy reasons.
In other hotels we have stayed in, privacy is of the utmost concern for staff and they would never even risk opening someone’s locked door without making sure. A better system needs to be in place here.
Room a little dated and sink did not work as the plug was stuck in it. The staff were very friendly but the food was not good. I asked for nachos and was told they weren’t available and so I decided to take fish and chips. The fish was over cooked and the chips were full of grease and I couldn’t eat them. Was given a refund for the fish and chips.
Breakfast was a good choice but you have to pay for a decent coffee. Not sure if I’d stay here again.
Hotel near City Centre,Manchester75% of visitors choose this area
SSal Jobe2025.07.03
I recently stayed at the Hilton Manchester Deansgate, located in the iconic Beetham Tower, and overall, my experience was memorable for many reasons. From the moment you step through the revolving doors of this striking glass skyscraper, you’re met with a sense of modern grandeur that sets the tone for the entire stay.
Location & First Impressions
The location is absolutely superb — right on Deansgate, within walking distance of the best that Manchester has to offer, including the Arndale shopping centre, the Spinningfields business district, and the bustling nightlife of the Northern Quarter. Public transport connections are excellent, with Deansgate station just steps away.
On arrival, the reception area made a strong impression. High ceilings, clean lines, and sophisticated decor give it a contemporary and stylish feel. Check-in was smooth, efficient, and handled with professionalism. Staff were friendly, attentive, and made me feel welcome right away, even though the lobby was quite busy.
Rooms & Comfort
My room was on one of the higher floors, offering truly stunning views of the Manchester skyline through floor-to-ceiling windows — easily one of the standout features of this hotel. The bed was exceptionally comfortable, with crisp linens and plush pillows that made it hard to get up in the morning.
The room was equipped with everything you would expect from a four-star Hilton property: a large TV, iron and ironing board, mini-fridge, safe, and a decent workspace with good lighting for business travelers. The bathroom was clean, modern, and stocked with quality toiletries, although the water pressure in the shower could have been slightly stronger. Overall, the cleanliness was impeccable throughout my stay.
Facilities & Amenities
The facilities are where the Hilton Manchester Deansgate really shines. The health club and spa are a big bonus, with a good-sized swimming pool and a well-equipped gym. I particularly appreciated the sauna and steam room after a long day exploring the city.
The Executive Lounge, available to guests staying on executive floors or with Hilton Honors status, was a peaceful retreat. It offered a good selection of
Clean rooms decent price. Room has a dyson air fan was a bit warm even with the window open.. other than that stay was fine only paid £67 as it was a sunday night
It is a resort hotel with a large yard and beautiful scenery. There is a swimming pool, which is very comfortable in summer. There is a small bar in the evening where you can have a drink, but it is a bit remote. The breakfast variety is a bit limited.
Hotel near City Centre,Salford75% of visitors choose this area
GGuest User2025.01.27
All the hardwares are brilliant. Nice room , great location and good facilities but horrible customer service . Have a nice check-in on the first day , sorry for forgot the name, beautiful smile with a warm welcome and remember me when I come back in the next week. However not on the other days, the other receptionist always look grumpy. The thing is I’ve paid the parking every day when I come back from work but for some reason it didn’t show I paid on one of the day and charged it on my card which I paid the deposit. Email the customer service to claim it back , sent all the transactions from my bank to prove but cannot notice the mistake in the first two emails and just say that is what it is. After a few days gat back to me with a few words the money will go back to my account in a few days. No apologies or explanation for the incident, make me feel that I’m the wrong side and just want to cheating. Horrible customer service.
The hotel facilities are pretty good. It has a convenient parking lot, and the rooms are quite spacious for a hotel in the UK. There are restaurants both inside and outside the hotel, and the breakfast is nice. Cleanliness is also not an issue.
Excellent stay and much improved with the refurb. Staff were excellent too, definitely up to the standard we've come.to expect from Marriot Hotels.
Room was nice and comfortable, great pool , sauna, gym and the location is quiet. Great coffee too, worth a mention. Will definitely stay again
Very clean room, smiling staff. There is a delicious coffee shop in the accommodation. In the evening there is a bar to sit and drink again.
Good
101 reviews
7.8/10
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8.9/10
Very Good
SSal JobeI recently stayed at the Hilton Manchester Deansgate, located in the iconic Beetham Tower, and overall, my experience was memorable for many reasons. From the moment you step through the revolving doors of this striking glass skyscraper, you’re met with a sense of modern grandeur that sets the tone for the entire stay.
Location & First Impressions
The location is absolutely superb — right on Deansgate, within walking distance of the best that Manchester has to offer, including the Arndale shopping centre, the Spinningfields business district, and the bustling nightlife of the Northern Quarter. Public transport connections are excellent, with Deansgate station just steps away.
On arrival, the reception area made a strong impression. High ceilings, clean lines, and sophisticated decor give it a contemporary and stylish feel. Check-in was smooth, efficient, and handled with professionalism. Staff were friendly, attentive, and made me feel welcome right away, even though the lobby was quite busy.
Rooms & Comfort
My room was on one of the higher floors, offering truly stunning views of the Manchester skyline through floor-to-ceiling windows — easily one of the standout features of this hotel. The bed was exceptionally comfortable, with crisp linens and plush pillows that made it hard to get up in the morning.
The room was equipped with everything you would expect from a four-star Hilton property: a large TV, iron and ironing board, mini-fridge, safe, and a decent workspace with good lighting for business travelers. The bathroom was clean, modern, and stocked with quality toiletries, although the water pressure in the shower could have been slightly stronger. Overall, the cleanliness was impeccable throughout my stay.
Facilities & Amenities
The facilities are where the Hilton Manchester Deansgate really shines. The health club and spa are a big bonus, with a good-sized swimming pool and a well-equipped gym. I particularly appreciated the sauna and steam room after a long day exploring the city.
The Executive Lounge, available to guests staying on executive floors or with Hilton Honors status, was a peaceful retreat. It offered a good selection of
AAnonymous UserDuring my recent stay at this hotel, I found the overall experience to be enjoyable with top-quality fittings and furnishings. However, there were areas that required improvement. The hotel itself is pleasant, but enhancing the service and room cleaning would significantly improve the guest experience.
A standard room was paid for but a disability-accessible room was provided. We requested to change it to a standard which was done immediately without any questions. No water bottles were provided in the room initially; they were only given on request and only two small bottles were provided. Additionally, the room cleaning service was unsatisfactory. Despite requesting it twice over 4 nights, the cleaner only changed the sheets once and neglected to take out the bins vacuum, replace towels or clean the bathroom. This was particularly disappointing given the length of my nearly week-long stay.
The breakfast was beautifully presented with various options but unfortunately remained the same every day lacking any variation. Some areas were particularly poor. For instance, the scrambled eggs had a distinct smell and were overly watery. Adding tomatoes or simply varying the options every few days would have improved the experience.
One concern we had was the cleaning team. Twice the cleaner used his universal card to enter our room without ensuring no one was present. My partner was in the shower and our young baby was asleep. We heard a knock but were unable to reach the door in time. Upon reaching it we realised he was already entering. This occurred twice and on the following day we decided to chain the door for privacy reasons.
In other hotels we have stayed in, privacy is of the utmost concern for staff and they would never even risk opening someone’s locked door without making sure. A better system needs to be in place here.
GGuest UserThis is a grand and historic hotel, and I had a very comfortable stay. Its location is fantastic, right in the city center and just a short walk from Manchester's Chinatown. My only complaints are the unclear smoking signs near the entrance and the tiny ashtrays provided. There was also no doorman to offer assistance or reminders. This could easily lead to fines (as enforcement seemed rather discreet), which unfortunately cast a shadow of frustration and disappointment over my trip.
GGuest UserThe customer recommended that it is very good. Each bed is a double bed and can sleep four people. The lobby is an open bar and office space. There are many young people and it is very suitable for socializing.
NNH1Clean rooms decent price. Room has a dyson air fan was a bit warm even with the window open.. other than that stay was fine only paid £67 as it was a sunday night
GGuest UserAll the hardwares are brilliant. Nice room , great location and good facilities but horrible customer service . Have a nice check-in on the first day , sorry for forgot the name, beautiful smile with a warm welcome and remember me when I come back in the next week. However not on the other days, the other receptionist always look grumpy. The thing is I’ve paid the parking every day when I come back from work but for some reason it didn’t show I paid on one of the day and charged it on my card which I paid the deposit. Email the customer service to claim it back , sent all the transactions from my bank to prove but cannot notice the mistake in the first two emails and just say that is what it is. After a few days gat back to me with a few words the money will go back to my account in a few days. No apologies or explanation for the incident, make me feel that I’m the wrong side and just want to cheating. Horrible customer service.
JJonathan WallerExcellent stay and much improved with the refurb. Staff were excellent too, definitely up to the standard we've come.to expect from Marriot Hotels.
Room was nice and comfortable, great pool , sauna, gym and the location is quiet. Great coffee too, worth a mention. Will definitely stay again
GGuest UserRoom a little dated and sink did not work as the plug was stuck in it. The staff were very friendly but the food was not good. I asked for nachos and was told they weren’t available and so I decided to take fish and chips. The fish was over cooked and the chips were full of grease and I couldn’t eat them. Was given a refund for the fish and chips.
Breakfast was a good choice but you have to pay for a decent coffee. Not sure if I’d stay here again.
GGuest UserGreat stay, reception staff very friendly. Is a £100 deposit to pay on arrival on top of your room price that i wasn’t aware of when booking but wasn’t too much of a problem as it was returned on checkout. Room really spacious, wasn’t the cleanest, food and stains under the sofa cushions, and what looked like a cigarette burn on the couch near the window.
Only issue was breakfast, just not enough staff to cater for everyone. Half an hour for a cup of tea, an hour for food. So just be prepared for the wait. Was warned to book a time-slot on arrival which we did but that made no difference. Overall i would stay again, just put the issues down to it being the holidays and obvious staffing issues over this time
GGuest UserSo very basic. The radiator didn’t work in the room and they replaced it with a tiny one. The room was very old fashioned. TV was very tiny and the bed was positioned very close to a window. A loud beeping sound in the hallway kept her up in the morning. My Nan was disabled and had to climb to the back of the hotel to her room as all other rooms seemed to be booked up. No lift and everything was old and outdated. It’s okay for a short stay but for a basic stay, it didn’t seem very comfortable. It would have been a nicer experience with a better room, I think!
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